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The Prince Hakone Lake Ashinoko

4.0 star property
Lakefront hotel with spa, near Lake Ashi

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The Prince Hakone Lake Ashinoko

Photo gallery for The Prince Hakone Lake Ashinoko

Exterior
Outdoor spa tub
Exterior
Double Room, Non Smoking
3 restaurants, breakfast served

Overview of The Prince Hakone Lake Ashinoko

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
144 Moto-hakone, Hakone, Kanagawa-ken, 250-0592
Main amenities
  • Daily housekeeping
  • 3 restaurants
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Terrace
Feel at home
  • Refrigerator
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Twin Room, Non Smoking, Garden View

View from room

Twin Room, Non Smoking, Garden View

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, Non Smoking, Lake View

Minibar, in-room safe, desk, laptop workspace

Twin Room, Non Smoking, Lake View

  • 38 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Quadruple Room, 2 Double Beds, Non Smoking

Superior Quadruple Room, 2 Double Beds, Non Smoking

Superior Quadruple Room, 2 Double Beds, Non Smoking

  • 40.4 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Lake Ashi - 23 min walk
  • Hakone Shrine - 30 min walk
  • Ōwakudani - 7 min drive
  • Fuji-Hakone-Izu National Park - 12 min drive
  • Pola Museum of Art - 12 min drive
  • Hakone Kowakien Yunessun - 10 min drive
  • Hakone Open Air Museum - 11 min drive
  • Hakone Gora Park - 13 min drive
  • Mishima Sky Walk - 19 min drive
  • Gotemba Premium Outlets - 28 min drive
  • Atami Sun Beach - 43 min drive

Getting around

  • Haneda Airport (HND) - 106 min drive
  • Narita Intl. Airport (NRT) - 163 min drive
  • Hakone Miyanoshita Station - 13 min drive
  • Hakone Ohiradai Station - 15 min drive
  • Hakone-Itabashi Station - 20 min drive
  • Free train station pick-up

Restaurants

  • そば処みよし - 7 min drive
  • Auberge Au Mirador - 5 min drive
  • 蕎麦貴賓館 - 10 min drive
  • 深生そば - 4 min drive
  • 魚処大正 - 7 min drive
Map

About this property

The Prince Hakone Lake Ashinoko

The Prince Hakone Lake Ashinoko puts you within a 15-minute drive of Lake Ashi and Hakone Kowakien Yunessun. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights at this upscale hotel include a spa tub, a sauna, and a steam room.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 134 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 7:00 PM
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Roundtrip train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:10 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:10 PM.
  • Additional fees apply to children 0-5 years old for breakfast and dinner.
  • Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Free train station pick-up from 11:30 AM to 4:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 3 restaurants
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Grocery/convenience store
  • Bed rails

What to do

  • Hot springs
  • Shopping
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Room amenities

Be entertained

  • LCD television
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3080–3850 for adults, and JPY 1100–3080 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
For the comfort of guests, this property does not permit guests with tattoos to use the hot springs.

Also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

Frequently asked questions

Does The Prince Hakone Lake Ashinoko offer free cancellation for a full refund?
Yes, The Prince Hakone Lake Ashinoko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Prince Hakone Lake Ashinoko?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Prince Hakone Lake Ashinoko?
Sorry, pets aren't allowed.
Is parking offered on site at The Prince Hakone Lake Ashinoko?
Yes, there's free self parking.
What are the check-in and check-out times at The Prince Hakone Lake Ashinoko?
You can check in from 3:00 PM - 7:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at The Prince Hakone Lake Ashinoko and nearby?
Onsite recreation at The Prince Hakone Lake Ashinoko includes hot springs. Indulge in a treatment at the spa and soothe your senses in the spa tub. The Prince Hakone Lake Ashinoko also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near The Prince Hakone Lake Ashinoko?
Yes, there are 3 onsite restaurants.
What's the area around The Prince Hakone Lake Ashinoko like?
The Prince Hakone Lake Ashinoko is a short 3-minute walk from Hakone Komagatake Ropeway and 14 minutes' walk from Hakoneen Golf Course.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Very friendly and helpful staff! A very relaxing stay.
Prudence, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

ROBERTO, 1-night trip
Verified Expedia guest review

6/10 Good

Aircon was not available so we had to open our balcony doors which were a bit dusty. The toilet drainage system had an issue when we drained the bathtub - hence the toilet floor was flooded. Staff were very good and it was a nice Onsen. However the hotel is quite old and should be renovated.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

jocelyn, 2-night trip
Verified Expedia guest review

8/10 Very good

It is a lovely resort hotel and the staff was very helpful and welcoming. There is a shuttle bus that is able to pick you up free of charge from the train station. You have to book in advance but I highly recommend it as this hotel is not really close to anything and it makes it much easier. There were 3 of us sharing a room and it was a very large room with enough space for 3 and a lovely view. As this resort is a bit isolated at night and restaurants may not be open offsite, you might be stuck eating at 1 of their 3 restaurants. Warning that it is very expensive. 9000yen per person for the buffet dinner. Which, needless to say, is mediocre, as most buffets are. The beer in the room fridge is the cheapest on site. Onsen does not allow tattoos.
Joanne, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

While this hotel is at some distance from Motohakone (20mins easy walk on a mostly flat road), we found the property absolutely gorgeous, the lakeside views priceless, and the onsen just perfect. It was my friend's first time at the onsen and he loved it! The service was also topnotch and the hotel restaurants were both very good (we tried the French cuisine as well as the traditional Japanese cuisine). I would highly recommend this for anyone looking for an all-inclusive, relaxing vacation in Hakone!
Kathrina, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Zvi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Restaurants timings are too short. One of the 3 restaurants should be able to accommodate people arriving late for check in. In room dinning experience was not good.
Neelam, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Melanie, 2-night trip
Verified Expedia guest review

6/10 Good

The property has a fantastic location right by Hakone Lake. However it is short staffed--for example the concierge desk and information desk are not staffed--and the rooms are in dire need of renovation. The room interior is worn and looks 40 years old
Erik, 1-night family trip
Verified Expedia guest review