4/10 Fair
31 Oct 2022
Pros :
It was nice having the beach by the hotel, but not a very kid friendly beach. I did like the private garage for guest only. Also it was in a great location.
Cons:
First of all no main lobby on site. I had to walk to the regency to check in and check out. Rooms were outdated and small. I completely disliked sharing the elevator with housekeeping and waiting for one elevator took forever. I was very disappointed with the pool, first for not having one in the property and second it was too deep for kids and non-swimmers. The furniture was a bit old and dusty at arrival. We did not have "PRIVILEGES" to new set of towels. (According to who ever answer the phone only certain rooms have PRIVILEGES to new towels).
And lets not forget it was almost impossible getting someone by phone for customer service. Overall i will NEVER go back to this property.
Jesabel Olivia
Jesabel Olivia, 5-night family trip
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