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El Dorado Hotel

Photo gallery for El Dorado Hotel

Asian cuisine
Executive Single Room | Premium bedding, memory foam beds, minibar, in-room safe
Executive Twin Room | Premium bedding, memory foam beds, minibar, in-room safe
Executive Double Room | Living room | LED TV
Executive Twin Room | Premium bedding, memory foam beds, minibar, in-room safe

Overview of El Dorado Hotel

El Dorado Hotel

4.0 star property
4-star hotel in Downtown Cuenca with restaurant and bar/lounge

9.0/10 Superb

137 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Bar
Gran Colombia 7-87 y Luis Cordero, Cuenca, Azuay
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Downtown Cuenca

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 5 min drive


  • Sucré Salé Café - 2 min walk
  • Grecia Cafe-Restaurante - 2 min walk
  • Cafe del Parque - 2 min walk
  • Restaurant El Cantaro - 2 min walk
  • El Tokte - 2 min walk

About this property

El Dorado Hotel

A great choice for a stay in Cuenca, El Dorado Hotel is just 1.5 mi (2.5 km) from the airport. Guests can indulge in massages, and Goda serves Asian cuisine. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights at this upscale hotel. Fellow travelers say good things about the helpful staff and breakfast.


English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms
  • Arranged over 7 floors


  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Spa services
  • Sauna
  • Steam room


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking


  • English
  • French
  • Spanish

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages.


Goda - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.
Fogo Grill and Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and cash.

Also known as

El Dorado Cuenca
El Dorado Hotel Cuenca
El Dorado Hotel Hotel
El Dorado Hotel Cuenca
El Dorado Hotel Hotel Cuenca

Frequently asked questions

Does El Dorado Hotel offer free cancellation for a full refund?
Yes, El Dorado Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at El Dorado Hotel?
As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at El Dorado Hotel on 9 Dec 2022 start from CA $143, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at El Dorado Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at El Dorado Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at El Dorado Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at El Dorado Hotel?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at El Dorado Hotel and nearby?
El Dorado Hotel has a 24-hour fitness center and a sauna, as well as a garden.
Are there restaurants at or near El Dorado Hotel?
Yes, Goda offers Asian cuisine. Nearby restaurants include Raymipampa (3-min walk), Empanadas Loreto (3-min walk), and Guajibamba (3-min walk).
What's the area around El Dorado Hotel like?
El Dorado Hotel is in Downtown Cuenca, a short 5-minute drive from Cuenca (CUE-Mariscal Lamar) and 4 minutes' walk from New Cathedral of Cuenca. Travelers recommend the hotel for its walkable location.

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

Paul, 1-night trip
Verified guest review

10/10 Exceptional

Muy exelente
Franklin, 2-night family trip
Verified guest review

10/10 Exceptional

Very well located and well maintained property with excellent staff.
Debbani, 2-night family trip
Verified Expedia guest review

2/10 Poor

Muy insatisfecha, mala atención, baños sucios con pelos,habitacion muy pequeña, mucho ruido, desayuno limitado no muy bueno no recomendable
luz, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Osbaldo, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The Hotel staff was excellent and very accommodating . I received a room upgrade and complimentary late check out. Highly recommend the El Dorado Hotel ….
John, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property was very nice. Had a great room and a wonderful restaurant on site. Everyone on staff was very friendly and helpful.
Laura, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We had a wonderful stay, from the time we were picked up from the airport by their shuttle service, to the room upgrade and the helpfulness of the staff. I just hope the music from the electronic store across the street was less loud and not on as often. Thank goodness it's off in the evenings which was quiet and peaceful. The location otherwise can't be beat! I'd definitely stay again.
Dexter, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Nice place. Uncooperative staff, bad attitude and no help. Tried to cancel last day of 4 nights right after checking. The refused and said to get the refund from Travelocity. Travelocity said we had to get it from the hotel. Would never stay there again
RICHARD, 4-night family trip
Verified Travelocity guest review

10/10 Exceptional

Very Nice Hotel
John, 3-night business trip
Verified Expedia guest review