Shangri-La Chiang Mai

Photo gallery for Shangri-La Chiang Mai

Primary image
Outdoor pool, free cabanas, pool umbrellas
Waterslide
Outdoor pool, free cabanas, pool umbrellas
Minibar, in-room safe, desk, blackout drapes

Overview of Shangri-La Chiang Mai

UNESCO Sustainable Travel Pledge

Shangri-La Chiang Mai

5.0 star property
Luxury hotel with free water park, near Chiang Mai Night Bazaar

9.0/10 Superb

988 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is CA $104
Price available on 09/13/2022
Map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free water park
  • Breakfast available
  • Free children's club
  • Free shopping center shuttle
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Chang Khlan
  • Chiang Mai Night Bazaar - 7 min walk
  • Tha Phae Gate - 9 min drive
  • Wat Phra Singh - 12 min drive
  • Chiang Mai University - 10 min drive
  • CentralPlaza Chiang Mai Airport - 13 min drive
  • Central Festival Chiangmai - 21 min drive
  • Doi Suthep-Pui National Park - 23 min drive
  • Maejo University - 37 min drive
  • Wat Phra That Doi Suthep - 44 min drive

Getting around

  • Chiang Mai Intl. Airport (CNX) - 18 min drive
  • Chiang Mai Railway Station - 12 min drive
  • Saraphi Station - 23 min drive
  • Lamphun Station - 28 min drive
  • Free shopping center shuttle

About this property

Shangri-La Chiang Mai

Located 4 mi (6.4 km) from the airport, Shangri-La Chiang Mai features a free water park and puts you just a 5-minute drive from Chiang Mai Night Bazaar. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this luxurious hotel include an outdoor pool, a free kid's club, and a poolside bar. The pool and helpful staff get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 277 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - noon
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Offsite

  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Baby bath
  • Bed rails

What to do

  • Fitness classes
  • Yoga classes
  • Shopping

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Free water park
  • Designer stores on site
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Waterslide
  • Locally-owned & organized tours & activities
  • Biodegradable coffee stirrers
  • No plastic drinking straws

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Chinese (Mandarin)
  • English
  • Thai

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Fireplace

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

Dining

Kad Kafe' - Onsite restaurant.
China Kitchen - Onsite restaurant. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 590 for adults and THB 295 for children (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and Shangri-La Cares (Shangri-La).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Bureau Veritas (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very good

I paid for an upgrade and the room did not look like is it always well cleaned. The floor was not vacuumed and there was still a used towel from the previous guest. I called front seat to have someone to clean again and they said they would. When I got back, no one had came to clean. I had to clean it myself.
Ayeng, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Himanshukumar, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Mariyam, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent :)
Very comfortable, clean, safe and welcoming. Club lounge access well worth the money with good selection of food and drinks. The guest relationship manager was my favourite person ever. Wish we could be friends
Kristen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is by far the nicest hotel I have ever stayed at! The staff was extremely caring and helpful during my stay and the breakfast buffet was fantastic. Next time I visit Chiang Mai, I will be staying here!
Ryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

From reception to room service and housekeeping, all the staff were of a quality that I could not have imagined in any other hotel, with heartfelt greetings and attentive service. Not only was my son well made up in his extra bed, but he was so delighted with the various gifts he received that he was in tears when he left. It will be a wonderful memory for our family. Thank you very much.
Minoru, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place better staff
The place is slightly old, but well maintained, and tge great service makes a difference. The attention to details, cleaness of the hotel (spotless everywhere), quality of the food... great place
Fernando, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

William, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Highly Recommended
Very nice hotel - great staff and nice location.
David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was a great hotel to use as a base for exploring Chiang Mai
Heidi, 3-night trip
Verified Expedia guest review