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Shangri-La Chiang Mai

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Luxury meets family-friendly fun at Shangri-La Chiang Mai, where a poolside bar and 3 on-site restaurants await. Unwind with yoga classes or rejuvenate at Chi Spa, then enjoy the garden or dry cleaning/laundry services for ultimate convenience. Guests rave about the helpful staff and top-notch property condition.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Refrigerator
  • Private bathroom
The current price is CA $242
CA $287 total
includes taxes & fees
Aug 20 - Aug 21

Why we love this property

Business meets bliss
Visitors can handle work tasks in the business center, then enjoy spa services. The downtown hotel features meeting spaces, massages, and a fitness club.
Foodie fantasies
Culinary adventures unfold at 3 restaurants, a cafe, and a bar. The hotel offers buffet breakfasts and romantic private dining for couples.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 1 King Bed, Pool View

A hotel room with a large bed, a desk, a chair, a television, and a view of the outdoors.

Deluxe Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of a cityscape.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 86 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon, Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon, Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon, Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Horizon, Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon, Premier Room, 1 King Bed

A hotel room with a large bed, a wooden desk with apples, a sofa, and a chair.

Horizon, Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed

A hotel room with a large bed, a wooden desk with apples, a sofa, and a chair.

Premier Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 58 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Room With Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room With Pool View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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9.8 out of 10, Exceptional, 117 reviews
The price is CA $148
CA $176 total
includes taxes & fees
Aug 19 - Aug 20
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About the area

Map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100

What's nearby

  • Chiang Mai Night Bazaar - 7 min walk - 0.6 km
  • Riverside - 8 min walk - 0.8 km
  • Kalare Night Bazaar - 12 min walk - 1.0 km
  • Tha Phae Gate - 17 min walk - 1.5 km
  • Warorot Market - 5 min drive - 1.5 km

Getting around

  • Chiang Mai Intl. Airport (CNX) - 17 min drive
  • Chiang Mai Railway Station - 10 min drive
  • Saraphi Station - 20 min drive
  • Lamphun Pa Sao Station - 31 min drive
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Lobby Lounge - ‬8 min walk
  • ‪Roastniyom coffee - The Astra Condo - ‬3 min walk
  • ‪川味金牌火锅（The Astra 2楼） - ‬3 min walk
  • ‪Kao Kab Kang - ‬4 min walk
  • ‪เนื้อวัวรสเยี่ยม (Rote Yiam Beef Noodle) - ‬2 min walk

About this property

Shangri-La Chiang Mai

  • Shangri-La Chiang Mai features a free kids' club and puts you within a 10-minute walk of Chiang Mai Night Bazaar. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, body wraps, or mani/pedis. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a health club. The helpful staff and overall property condition get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 277 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 15
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools
    • Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Supervised childcare (surcharge)
  • Baby bath

What to do

  • Fitness classes
  • Yoga classes
  • Basketball
  • Shopping

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Waterslide
  • Locally-owned & organized tours & activities
  • Non-plastic coffee stirrers available
  • No plastic drinking straws
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Fireplace

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.

Dining

Kad Kafe' - Onsite restaurant. Open daily.
China Kitchen - Onsite restaurant. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 720 for adults and THB 360 for children
  • Shopping center shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai

Frequently asked questions

Does Shangri-La Chiang Mai offer free cancellation for a full refund?

Yes, Shangri-La Chiang Mai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Chiang Mai?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Shangri-La Chiang Mai?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Shangri-La Chiang Mai?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Shangri-La Chiang Mai?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Shangri-La Chiang Mai and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Shangri-La Chiang Mai also has a waterslide and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Shangri-La Chiang Mai?

Yes, there are 3 onsite restaurants.

What's the area around Shangri-La Chiang Mai like?

Shangri-La Chiang Mai is in Chang Khlan, a short 7-minute walk from Chiang Mai Night Bazaar and 14 minutes' walk from Mae Ping River.

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Reviews

Shangri-La Chiang Mai Reviews

9.2

Wonderful

9.2

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area is a lovely space for relaxation and fun, featuring a slide and clean facilities. (34 reviews)
  • The breakfast at this property offers a wide variety of food and is a highlight of the stay. (30 reviews)
  • The restaurant at this property offers a wonderful atmosphere and delicious meals. (18 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Food
Buffets
Pool
Bed
Upgrade
Children

Reviews

Verified

8/10 Very good

Old hotel but well maintained and clean. Less amenities compared to hotels in old city area. Overall great experience and stay
Wei Khen, 2-night trip
Verified

8/10 Very good

Hotel is really nice with decent facilities, however it does need modernising as it feels very dated. Staff were exceptionally helpful and friendly.
Ashraful, 5-night trip
Verified

10/10 Exceptional

Amazing experience. Very friendly staff and excellent swimming pool for young kids.
Stuart, 5-night trip
Verified

10/10 Exceptional

The hotel is family and kids friendly. The room was big and clean and an extra bed was provided. The staff are very courteous.
Hunaid, 3-night trip
Verified

6/10 Good

Not what I was expecting from a ShangriLa propety. Property and rooms need renovating. Food was underwhelming.
FERNANDO, 2-night trip
Verified

10/10 Exceptional

Excellent staff and amenities at the hotel
Tony, 5-night trip
Verified

10/10 Exceptional

Good gym and great breakfast options.
Kelly, 2-night trip
Verified

10/10 Exceptional

Ideal location for families and those who want to go to the night market. The pool is great for kids, even has a slide! The lounge has nightly happy hour and breakfast has global food offering. The spa is amazing!
Suki, 3-night trip
Verified

8/10 Very good

Clean and very spacious room, nice mountain views, good breakfast, nice pool and good amenities.
Klaus, 1-night trip
Verified

10/10 Exceptional

Staff were friendly and professional. Accommodating to our needs.
Kian-Guan, 2-night trip
Verified

10/10 Exceptional

So close to the night market, staff are amazing, breakfast was delicious. We will definitely stay here again
Tammy, 7-night trip
Verified

10/10 Exceptional

We had such a comfortable stay at this hotel. While not brand new, the pool was excellent service was five stars and the buffet in the morning is incredible. It’s a great central location walkable to many things. We had a wonderful stay here and thank everyone so much.
Emily, 2-night trip
Verified

8/10 Very good

The staff is very attentive but the hotel is a bit outdated. There is a security check every time you enter the building.
Martha, 3-night trip
Verified

8/10 Very good

Lovely grounds Friendly staff
Chris, 5-night trip
Verified

10/10 Exceptional

Gorgeous hotel with beautiful grounds and pool area. The rooms are spacious and comfortable and we enjoyed having a balcony room.
Jillian, 4-night trip
Verified

10/10 Exceptional

Amazing resort and the staff was so friendly and helpful
kimberly, 4-night trip
Verified

10/10 Exceptional

Absolutely EVERYTHING was amazing! From the service staff, to the comfort, the scenery, the food!!!
Natalie, 3-night trip
Verified

10/10 Exceptional

The room was very nice and comfortable, the breakfast was delicious and the pool was amazing BUT the people….the people are above and beyond. Especially Pat at the concierge desk. Words cannot describe, just go!
Ron, 5-night trip
Verified

8/10 Very good

Super clean, we also got upgraded which we were grateful for! Huge room with a beautiful view of the sunset.
Thahiya, 4-night trip
Verified

10/10 Exceptional

We stayed here for 9 days to explore Chiang Mai and the surrounding area. It’s a lovely hotel with great facilities and very close to a great night market. The rooms were really spacious and clean, we had a deluxe king room with a city view which was great for sunset. The staff were very polite and responsive to requests.
Damian, 9-night trip
Verified

10/10 Exceptional

Absolutely!! Best staff and an awesome place to stay. What stood out the most was the way we were treated by your staff. They were very friendly and so courteous. Highly recommend this place to family and friends!
Lonell, 6-night trip
Verified

8/10 Very good

Room was spacious with lots drawers. Staff were friendly and excellent service. Great buffet breakfast. Had issue with billing at check out.
Linda, 3-night trip
Verified

10/10 Exceptional

Beautiful clean hotel, big rooms situated next to the biggest night market of ChiangMai. My kids loved the water slide everyday and we will definitely stay at the same location in the future
Nick, 4-night trip
Verified

10/10 Exceptional

Very beautiful , nice place for family
Bernardina, 2-night trip
Verified

8/10 Very good

Clean room, little dated though. Staff were excellent especially Ni at reception.
Habibur, 3-night trip