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Sandos Playacar Select Club Adults Only- All inclusive

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Free minibar, in-room safe, desk, laptop workspace
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Overview of Sandos Playacar Select Club Adults Only- All inclusive

VIP Access

Sandos Playacar Select Club Adults Only- All inclusive

4.0 star property
Adults-only beachfront property with spa, near Quinta Avenida

7.8/10 Good

1,008 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Paseo Xaman-ha Lote 1, Mza 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • In Playacar
  • Playa del Carmen Main Beach - 20 min walk
  • Quinta Avenida - 6 min drive
  • Playa del Carmen Maritime Terminal - 7 min drive
  • Playacar Golf Club - 5 min drive
  • Mamitas Beach - 15 min drive
  • Xplor Theme Park - 12 min drive
  • Xcaret Eco Theme Park - 15 min drive
  • Ferry to Cozumel - 20 min drive
  • Maroma Beach - 31 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km
  • Airport shuttle (surcharge)

Restaurants

  • Ristorante Latinos - 2 min walk
  • Perché no - 14 min walk
  • Fruta Madre - 16 min walk
  • Curry Omm - 16 min walk
  • El Gran Taco - 18 min walk

About this property

Sandos Playacar Select Club Adults Only- All inclusive

At Sandos Playacar Select Club Adults Only- All inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be within a 10-minute drive of Playa del Carmen Main Beach. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 10 restaurants and the 6 bars/lounges are great places to grab a cold drink. Other features of this upscale property include a nightclub, a beach bar, and a health club. The helpful staff and restaurant get good marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

At a glance

Hotel size

  • 276 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 10 restaurants
  • 6 bars/lounges
  • 3 coffee shops
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Archery
  • Kayaking
  • Sailing
  • Scuba diving
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Golf lessons nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Skydiving nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 18 holes of golf
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Spa

The onsite spa has 22 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • A damage deposit of MXN 5000 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: MXN 31.12 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 2100 per person (one way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site. </p><p>This property accepts credit cards, debit cards and cash.</p><p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.</p>

Also known as

Sandos Beach Resort Adults Only-All Inclusive
Sandos Playacar Beach Resort Adults Only-All Inclusive
Sandos Playacar Beach Resort Select Club All Inclusive
Sandos Playacar Beach Select Club Playa del Carmen
Sandos Playacar Beach Select Club
Sandos Playacar Beach Select Club All Inclusive
Sandos Playacar Beach Resort Spa Adults Only All Inclusive
Sandos Select Club All Inclusive Adults
Sandos Select Club All Inclusive Adults All-inclusive property
Sandos Playacar Select Club All Inclusive Adults
Sandos Playacar Beach Resort Spa Adults Only All Inclusive
Sandos Playacar Beach Resort Select Club All Inclusive
Sandos Select Inclusive Adults
Sandos Playacar Select Club Adults Only All inclusive
Sandos Playacar Select Club All Inclusive Adults Only

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Sandos Playacar Select Club Adults Only- All inclusive?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Sandos Playacar Select Club Adults Only- All inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Sandos Playacar Select Club Adults Only- All inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Sandos Playacar Select Club Adults Only- All inclusive?
Yes, there's free self parking.
Is airport shuttle service offered by Sandos Playacar Select Club Adults Only- All inclusive?
Yes, an airport shuttle is available. The charge is MXN 2100 per person one way.
What are the check-in and check-out times at Sandos Playacar Select Club Adults Only- All inclusive?
You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Sandos Playacar Select Club Adults Only- All inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, volleyball, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Sandos Playacar Select Club Adults Only- All inclusive also has 6 bars, a nightclub, and an outdoor pool, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near Sandos Playacar Select Club Adults Only- All inclusive?
Yes, there are 10 onsite restaurants. Nearby restaurants include Perché no (14-min walk).
Does Sandos Playacar Select Club Adults Only- All inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sandos Playacar Select Club Adults Only- All inclusive like?
Sandos Playacar Select Club Adults Only- All inclusive is a short 19-minute walk from Quinta Avenida and 13 minutes' walk from Playacar Golf Club.

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.5/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Sonia, 8-night trip
Verified Expedia guest review

2/10 Poor

When we arrived they kept putting us in rooms that were occupied we were not able to get a reservation at any of the restaurants. Children were in the adults only area and when we tried to address how unsatisfied we were they did not listen to any of our concerns. We got 3 different room before
Adam Avelino, 5-night romance trip
Verified Expedia guest review

4/10 Fair

It’s NOT adults only!!! Screaming children every. RIP OFF. I’ve stayed at numerous places in playa del Carmen but this is the worse
Jerry, 5-night trip with friends
Verified Expedia guest review

4/10 Fair

The beach is beautiful, the staff are friendly. I have stayed through Expedia 3 times at this resort. It is always a pain to check in.. taking at least an hour.Lobby bar will give you drinks.. No Idea why. This time it was really difficult.. their computers were not working? or at least the ones they use to check in with..Check in staff looked stressed. I asked for a room near an elevator or close to an exit as one of our party had knee problems.. They gave us a room near a broken elevator on the top floor.. in room 1412 the air conditioner didn't work well.. room was always close to 80 degrees..horrible to sleep in... so they offered us other rooms.. one was next to the pool pump very loud. We ended up staying in the rooms as assigned. When they were unable to fix the AC the only room available was in the kids section. I'm not sure if I would return as at 66 years old AC at night is a must ..my brother went into town and bought a fan but still tough to sleep. .Be careful if you have to see the doctor.. I was ordered Flagyl and as it was in spanish I didn't recognize it, never told not to drink or go in the sun? at an all inclusive beach resort ? Food is great. French, Italian restaurants very good. Drinks fair. Shows good/ok .running out of space.. I love the beach, if you do you will love it there.. no public hot tub though. pool looks nice. Do not unpack until you check out your room. Dinner res. works great on app. Bring lots of small bills for tips.
Mary e, 10-night family trip
Verified Expedia guest review

6/10 Good

Very beautiful area and beach. Rooms need renovation! Our room had mold in many places and a very dirty mattress. Check in took over an hour - they didn't have our booking. For tired people after a long journey, this is unacceptable.
Natalya, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

The best beach .
Denisa, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Matthew E, 5-night trip
Verified Expedia guest review

8/10 Very good

We went because it said that it was adult only. It isn’t. The property has an adult only area, but kids roam through it. It wasn’t a big deal, but it was misleading. The pictures are misleading as well. We asked about the hammock area and it wasn’t at this resort. The pictures don’t all go to this resort. When we got there we were very limited on dinners for the first 3 nights and then another night on our stay. All of the places to eat were booked before we had a chance to look. That’s fine because the food is better off of the property. The hotel room was not awesome, but it wasn’t awful. The adult pool was pretty nice. They also want you to upgrade and they will leave notes to try to get you to pay extra money for the black bracelet pool and bar. We just avoided those notes. The employees were really amazing, especially in the breakfast area by the swim up pool. They were friendly and remembered us and asked us how our previous day went. The breakfast fruit was delicious. Overall, the other food is just ehhh… Given a choice we probably wouldn’t stay here again. The pictures were misleading on some of their areas and the meals aren’t always available. If you’re going with a family this resort would be great. They had a kid zone right by the adult only area and a teen zone that had a bunch of stuff for kids to do. The water park area for the kids looked like a ton of fun and the swim up bar is right next to the kid pool, so that would be perfect for families
Sheri, 8-night romance trip
Verified Expedia guest review

2/10 Poor

This property caters only to their Royal Elite timeshare owners. Reservations for dinner are not open to all members, so the buffet is your only option unless you leave the property. The pools are small and dirty. We were highly disappointed in this property. If you are not a Royal Elite member, expect to be entirely disregarded by the staff.
Debbie, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Sydney, 6-night trip
Verified Expedia guest review