Macrossan House

Photo gallery for Macrossan House

Primary image
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Balcony

Overview of Macrossan House

Entire apartment

Macrossan House

4.0 star property
4-star apartment with outdoor pool, near Macrossan Street

9.4/10 Exceptional

290 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchenette
  • Non-smoking
Map
19 Macrossan Street, Port Douglas, QLD, 4877
Main amenities
  • 16 smoke-free apartments
  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Airport shuttle
  • Area shuttle
  • Casino shuttle
  • Limo/town car service
  • Terrace
Feel at home
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Living room
  • Terrace
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Contactless check-out

Choose dates to view prices

About this area

What's nearby

  • Heart of Port Douglas
  • Macrossan Street - 1 min drive

Getting around

  • Cairns Intl. Airport (CNS) - 60 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Macrossan House

A great choice for a stay in Port Douglas, Macrossan House offers an airport shuttle (available 24 hours). Guests can enjoy the outdoor pool, and hiking/biking trails, kayaking, and mountain biking are nearby. Apartments feature conveniences like kitchenettes, along with balconies and living rooms. The pool and comfortable beds get great marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2 PM - 10 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8 AM - 5:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (7 years old and younger) not allowed

Pets

  • Pets not allowed

Property amenities

Beach

  • Near the beach
  • Beach sun loungers
  • Beach umbrellas
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • On site car rental

Kitchenette

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle
  • Toaster
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 40.0 per day

Bathrooms

  • Shower
  • Hair dryer
  • Free toiletries
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 40-inch LCD TV with satellite service
  • DVD player

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • No elevators
  • Roll-in shower
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Housekeeping (weekly)
  • Local maps
  • Iron/ironing board
  • Luggage storage
  • In-room massages
  • Front desk (limited hours)

Location highlights

  • In the city center
  • In the entertainment district
  • Near the bay
  • In a village

Things to do

  • Shopping mall on site
  • Designer stores on site
  • Horse riding nearby
  • Parasailing nearby
  • Sailing nearby
  • Mountain biking nearby
  • Segway rentals/tours nearby
  • Rafting nearby
  • Snorkeling nearby
  • Whale watching nearby
  • Scooter/moped rentals nearby

Safety features

  • Smoke detector

General

  • 16 rooms
  • 3 floors
  • 1 building
  • Access via exterior corridors
  • Connecting/adjoining rooms avaliable
  • Children 7 years old and younger are not permitted at this property

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 46 per person
  • Area shuttle and casino shuttle service is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for AUD 50.0 per stay
  • Rollaway beds are available for AUD 40.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Macrossan House Holiday
Macrossan House Holiday Apartments
Macrossan House Holiday Apartments Port Douglas
Macrossan House Holiday Port Douglas
Macrossan House Apartment Port Douglas
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House Apartment Port Douglas

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.0/10

Property conditions & facilities

10/10 Exceptional

The location was fantastic. The tours booked through the front desk were amazing. We loved our week away.
Clare Anne, 8-night romance trip
Verified Lastminute guest review

8/10 Very good

Friendly and helpful check in. Great location. Very reasonable price.
Paul, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Everything You Need
Great property centrally located in the main street. Everything was clean and comfortable. Slightly older style but good value for the money. Friendly owners and a refreshing pool. I would definitely stay here again.
Rod, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Port Douglas Macrossan House
Macrossan House was very convenient to everything Right in the middle of town Gary and Jo very helpful and obliging Offered us transport to and from Cairns Small clean pool area Bbq and deck chairs after a busy day Comfortable bed with air conditioning
Geoff, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely Break
We had a lovely stay at Macrossan House. Jo was so nice and helpful. The room was very nice with plenty of room and a nice big TV, also was very clean & tidy. Where they are situated was fantastic as it was so close to everything. Although it was on the main street, the rooms are very quiet and relaxing.
Carol, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Like the size of the 1 bedroom apartment, perfect for a couple to share. The location is excellent, and the manager was very friendly and helpful. On-site parking undercover was very handy. This was our second stay at Macrossan House, and we will come back again. No access to an elevator, which would have helped with heavy bags
LESLEY, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Jo and Garu were very helpful. Nothing was too much trouble and their knowledge of the tour operators and restaurants was exceptionall and invaluable.
Trevor, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

August 2021 stay
From the outset, Jo and Gary couldn’t do enough for us. I would recommend Macrossan House. It’s right in the centre of Port Douglas. Woolies is close by. If you want a self contained apartment right in the heart of Port Douglas, then try Macrossan House.
Anne, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location, great bed
Location for this property could not be better. The room we stayed in seems to have been recently renovated which was great. It was also sparkling clean. Bed comfort is quite important for us and bed/pillows were great. We will definitely stay again whenever we are back at Port Douglas
David, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great position in a quiet location.
3-night romance trip
Verified Wotif guest review