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Occidental Castellana Norte

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Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Room (O! Fitness Room) | Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Occidental Castellana Norte

VIP Access

Occidental Castellana Norte

4.0 star property
4-star hotel in Hortaleza with restaurant and bar/lounge

8.8/10 Fabulous

276 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Connecting rooms available
The price is CA $97
Price available on 12/18/2022
Map
Avenida de Manoteras, 20, Madrid, Madrid, 28050

Room options

About this area

What's nearby

  • In Hortaleza
  • IFEMA - 4 min drive
  • Plaza de Castilla - 6 min drive
  • Santiago Bernabeu Stadium - 15 min drive
  • IFEMA - Feria de Madrid - 8 min drive
  • Las Ventas - 8 min drive
  • WiZink Center - 17 min drive
  • El Retiro Park - 12 min drive
  • Puerta de Alcala - 20 min drive
  • Gran Via Street - 22 min drive
  • Puerta del Sol - 31 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 10 min drive
  • Madrid Chamartín Station - 5 min drive
  • Ramon y Cajal Station - 5 min drive
  • Madrid (XTI-Chamartin Train Station) - 5 min drive
  • Fuente de la Mora Metro Station - 7 min walk
  • Virgen del Cortijo Station - 8 min walk
  • Antonio Saura Station - 17 min walk
  • Area shuttle (surcharge)

Restaurants

  • El Patio - 3 min walk
  • Foster's Hollywood - 4 min walk
  • Harvard & Co. - 4 min walk
  • Wasabi Green - 5 min walk
  • Wok Passion - 15 min walk

About this property

Occidental Castellana Norte

At Occidental Castellana Norte, you'll be within a 15-minute drive of El Retiro Park. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can check out Restaurante Neptuno, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a snack bar/deli and a terrace. The helpful staff and overall property condition get good marks from fellow travelers. Public transportation is just a short walk: Fuente de la Mora Metro Station is 7 minutes and Virgen del Cortijo Station is 8 minutes.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 144 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 20 per day)

Offsite

  • Area shuttle within 50 meters*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (2324 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurante Neptuno - This restaurant serves breakfast, lunch, dinner, and light fare.
Cibeles - This lobby lounge serves light fare only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)
  • Area shuttle service is offered for an extra charge

Renovations and closures

The property is closed between August 01 and August 31.

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per day

Parking

  • Self parking costs EUR 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests travelling with service animals may be requested to provide copies of registration documents confirming the legal registration and identification of the service animal.

Also known as

Barceló Castellana Norte
Barceló Castellana Norte Hotel
Barcelo Castellana Norte Hotel Madrid
Barceló Castellana Norte Hotel Madrid
Barceló Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid

Frequently asked questions

Is Occidental Castellana Norte currently open?
The property is closed between August 01 and August 31.
How much does it cost to stay at Occidental Castellana Norte?
As of 1 Dec 2022, prices found for a 1-night stay for 2 adults at Occidental Castellana Norte on 18 Dec 2022 start from CA $97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Occidental Castellana Norte offer free cancellation for a full refund?
Yes, Occidental Castellana Norte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Occidental Castellana Norte?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Occidental Castellana Norte?
Sorry, pets aren't allowed.
Is parking offered on site at Occidental Castellana Norte?
Yes. Self parking costs EUR 20 per day.
What are the check-in and check-out times at Occidental Castellana Norte?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Occidental Castellana Norte?
No, this hotel doesn't have a casino, but Casino de Madrid (12-min drive) and Casino Gran Via (13-min drive) are both nearby.
Are there restaurants at or near Occidental Castellana Norte?
Yes, there's an onsite restaurant, Restaurante Neptuno. Nearby restaurants include El Patio (3-min walk), Foster's Hollywood (4-min walk), and Harvard & Co. (4-min walk).
What's the area around Occidental Castellana Norte like?
Occidental Castellana Norte is in Hortaleza, a short 7-minute walk from Fuente de la Mora Metro Station. Travelers say this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

9.1/10

Eco-friendliness

8/10 Very good

Nice friendly hotel with a great bar/bar food
Very nice place to stay. A bit expensive but the rates in Madrid are so high that I guess it is in line with other hotels. The evening meal was great and superb value. Wonderful service from the barman there.
Andrew, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

breakfast was good no hotel airport shuttle and AC was not working
Lili, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

All good
Evgueni, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Gocho, 1-night trip
Verified Expedia guest review

6/10 Good

Decent
The A/C was not up to par, thankfully we only needed 2 nights. The ladies running the register were very nice and hospitable. Overall the experience was ok, although I would book elsewhere next time
Cynthia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Customer service was amazing!! They were very helpful and provided options! The breakfast was delicious! Make sure you try out! Pedro assist us and was amazing!!
Raquel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent and very helpful staff. Very clean and comfortable rooms.
haris, 2-night family trip
Verified Expedia guest review

4/10 Fair

air conditioning not working and 24.5 degrees in room. various bits of room fittings falling off. breakfast was very poor on first day because I ended up in the wrong breakfast location and no attempt to put me right.
peter, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Maria Manuela, 2-night trip
Verified Expedia guest review