Hotel Zena, a Viceroy Urban Retreat in Washington: Reviews, Deals, and Hotel Rooms on Hotels.com

See all properties

Save

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Zena King | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Zena City View King | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Zena Circle View King | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Overview
Rooms
Location
Amenities
Policies

VIP Access

4-star hotel with restaurant, near Walter E. Washington Convention Center

9.0/10 Superb

634 verified Hotels.com guest reviews

Property highlights

Pool

Pet-friendly

Parking available

Internet access

Restaurant

Connecting rooms available

1155 14th St Nw, Washington, DC, 20005

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Outdoor pool access
Breakfast available
WiFi in the lobby
24-hour fitness center
Valet parking
5 meeting rooms
24-hour front desk
Coffee/tea in a common area
ATM/banking services
Laundry service

For families

Free cribs/infant beds
Connecting/adjoining rooms available
Premium TV channels
Daily housekeeping
Coffee/tea maker
Blackout drapes/curtains

Room options

About this area

What's nearby

In Downtown Washington D.C.
Walter E. Washington Convention Center - 10 min walk
White House - 13 min walk
Smithsonian Institution - 14 min walk
Capital One Arena - 18 min walk
National Mall - 18 min walk
National Museum of African American History and Culture - 19 min walk
Washington Monument - 24 min walk
National Museum of Natural History - 25 min walk
Howard University - 26 min walk
George Washington University - 27 min walk

Getting around

Ronald Reagan Washington National Airport (DCA) - 17 min drive
College Park, MD (CGS) - 30 min drive
Fort Meade, MD (FME-Tipton) - 30 min drive
Washington Dulles Intl. Airport (IAD) - 35 min drive
Gaithersburg, MD (GAI-Montgomery County Airpark) - 37 min drive
Manassas, VA (MNZ-Manassas Regional) - 47 min drive
Baltimore Washington Intl. Airport (BWI) - 50 min drive
Washington Union Station - 11 min drive
Alexandria Station - 13 min drive
New Carrollton Station - 14 min drive
McPherson Sq. Station - 5 min walk
Farragut North Station - 10 min walk
7th St. Convention Center Station - 11 min walk

Restaurants

Green Lantern - 2 min walk
Fringetree - 3 min walk
Via Sophia - 3 min walk
The Block - 2 min walk
The Mirror - 4 min walk

About this property

Hotel Zena, a Viceroy Urban Retreat

Hotel Zena, a Viceroy Urban Retreat offers a great location, putting you within a 15-minute walk of White House and Smithsonian Institution. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This upscale hotel is also just a 5-minute drive from National Mall and National Museum of African American History and Culture. Fellow travelers like the central location for the sightseeing and because it's only a short walk to public transportation: McPherson Sq. Station is 5 minutes and Farragut North Station is 10 minutes.

Languages

English, Spanish

At a glance

Hotel size

191 rooms
Arranged over 14 floors

Arriving/Leaving

Check-in time from 3 PM - anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Pets

Pets stay free (dogs only, 2 per room)
Service animals welcome
Food and water bowls available

Internet

WiFi in public areas*
WiFi (speed: 50+ Mbps) in rooms*

Parking

Secured covered onsite valet parking (USD 51 per night; includes in/out privileges)
Secured covered onsite extended parking (USD 51 per night)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking

Other information

Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area

What to do

Access to nearby outdoor pool
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Scooter/moped rentals nearby

Working away

5 meeting rooms
Conference space (3726 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Romance packages

Facilities

1 building/tower
Built in 1972
ATM/banking
Television in common areas
24-hour fitness center
Swimming pool
Art gallery on site
Banquet hall
Reception hall

Accessibility

Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Hand-held showerheads
Closed captioned TV
Height-adjustable showerhead
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site

Room amenities

Be entertained

IPod docking station
Smart speaker
55-inch Smart TV
Premium satellite channels
Streaming services
Pay movies

Home comfort

Air conditioning (climate-controlled)
Espresso maker
Bathrobes
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress
Free crib/infant bed

Freshen up

Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
WiFi (surcharge) (speed of 50+ Mbps)
Phone

Food and drink

Champagne service
Mini-fridge

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries

Special features

Dining

Hedy's Rooftop - This bar serves dinner only.

Figleaf Bar & Lounge - This restaurant specializes in American cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

Deposit: USD 125 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

Resort fee: USD 30.15 per accommodation, per night

Resort fee inclusions:

Additional inclusions
Bicycle storage
Fitness center access
In-room bottled water
In-room coffee
Phone calls (may be limited)
Pool access

Optional extras

WiFi is available in guestrooms for USD 0.00 per night (rates may vary)
WiFi is available in public areas for USD 0.00 per night (rates may vary)
Cooked-to-order breakfast is offered for an extra charge of approximately USD 20.00 for adults and USD 20.00 for children
Early check-in can be arranged for an extra charge of USD 125 (subject to availability)
Late check-out can be arranged for an extra charge of USD 125 (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 25 to May 29:

Swimming pool

Parking

Covered valet parking costs USD 51 per night with in/out privileges
Covered extended parking costs USD 51 per night
Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Also known as

Donovan House

Donovan House Hotel

Donovan House Hotel Washington

Donovan House Washington

Donovan Hotel Washington

Donovan Hotel

Donovan Washington

Frequently asked questions

Does Hotel Zena, a Viceroy Urban Retreat offer free cancellation for a full refund?

Yes, Hotel Zena, a Viceroy Urban Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Zena, a Viceroy Urban Retreat?

Yes, there's a pool.

Are pets allowed at Hotel Zena, a Viceroy Urban Retreat?

Yes, dogs stay free, with a limit of 2 per room. Food and water bowls are available.

Is parking offered on site at Hotel Zena, a Viceroy Urban Retreat?

Yes. Valet parking costs USD 51 per night. Extended parking costs USD 51 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Zena, a Viceroy Urban Retreat?

You can check in from 3 PM - anytime. There's a charge of USD 125 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 125 (subject to availability). Express check-out is available.

Is there an onsite casino at Hotel Zena, a Viceroy Urban Retreat?

No, this hotel doesn't have a casino, but MGM National Harbor Casino (16-min drive) is nearby.

What is there to do at Hotel Zena, a Viceroy Urban Retreat and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours and segway rentals. Enjoy amenities like a 24-hour fitness center and access to a nearby outdoor pool.

Are there restaurants at or near Hotel Zena, a Viceroy Urban Retreat?

Yes, Hedy's Rooftop offers American cuisine.

What's the area around Hotel Zena, a Viceroy Urban Retreat like?

Hotel Zena, a Viceroy Urban Retreat is in Downtown Washington D.C., a short 5-minute walk from McPherson Sq. Station and 13 minutes' walk from White House. Travelers say the area is central and good for shopping.

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

2 Jun 2023

Nice pool, fine stay

I loved the rooftop pool, and the hotel is clean and comfortable enough. I felt the reception was a mixed bag, particularly the woman at the desk who seemed annoyed at everything — annoyed people needed to check and retrieve bags, annoyed people needed help with the elevators, annoyed people needed to check in and check out. I left my cards in New York, so had to pay my deposit in cash. When I was given Mt deposit back, it was $10 short and she seemed unfazed by this. It was a small miscalculation but it was frustrating to be treated as if this were my fault. When I was leaving, it took a long time to get my bags from the storage room — almost 10 minutes. The hotel is “women’s empowerment themed” and the liberal feminist decor feels tired rather than inspiring. Still I suppose it is a nice break from some of the hypermasculine spaces in DC. As I said, I very much enjoyed the pool (though it gets a bit crowded so get there early if you want a lounge chair) and the facilities were nice overall. The other front desk staff aside from the younger woman were friendly and helpful.