Guests
All properties in Soufriere, St. Lucia

The Downtown Hotel, Soufriere

Hotel in Soufriere, connected to a shopping center

  • Free WiFi and free parking

Image gallery

  • Sea/Piton View - Guest Room
  • Sea/Piton View - Guest Room
  • Balcony
  • Deluxe Room, City View - Balcony
  • Sea/Piton View - Guest Room
Sea/Piton View - Guest Room. Image 1 of 47
1 / 47Sea/Piton View - Guest Room
Bridge And Frederick Street, Soufriere, 00000, St. Lucia
7.8.Good.
  • The Downtown Hotel is at a convenient location. The beach is a five minute walk.…

    Mar. 18, 2020

  • The stay was lovely. The staff is wonderful and caring about their guests and they seem…

    Feb. 26, 2020

See all 13 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 18 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Room service
  • Airport shuttle
  • Terrace

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Microwave
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • Windward Islands - 1 min walk
  • Church of the Assumption - 1 min walk
  • Zaka Art Cafe - 1 min walk
  • Pitons Management Area - 2 min walk
  • Soufriere Estate Diamond Botanical Gardens - 22 min walk
  • Morne Coubaril Estate - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Royal Suite
  • Deluxe Room, City View
  • Sea/Piton View
  • Suite (Soufriere)
  • Family Suite

What’s around

Landmarks

  • Windward Islands - 1 min walk
  • Church of the Assumption - 1 min walk
  • Zaka Art Cafe - 1 min walk
  • Pitons Management Area - 2 min walk
  • Soufriere Estate Diamond Botanical Gardens - 22 min walk
  • Morne Coubaril Estate - 24 min walk
  • Diamond Falls - 28 min walk
  • Mamiku Gardens - 29 min walk
  • Petit Piton - 33 min walk
  • Turtle Reef - 36 min walk
  • Anse Chastanet Beach - 1.9 mi / 3 km

Getting around

  • Hewanorra Intl. Airport (UVF) - 1 min drive
  • George F. L. Charles Airport (SLU) - 77 min drive
  • Airport shuttle (surcharge)
map
See on map
Bridge And Frederick Street, Soufriere, 00000, St. Lucia

At a glance

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Room service (during limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2005
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Individually furnished
  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 6.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40 per person (roundtrip)

Children and extra bedsPay at property

  • Airport shuttle service for children costs USD 40 (roundtrip)
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Contactless check-in and contactless check-out are available.

Policies

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa and Mastercard. Cash is not accepted. 

Also known as

  • Downtown Hotel Soufriere
  • The Downtown Hotel Hotel Soufriere
  • Downtown Soufriere
  • Downtown Hotel Soufrière
  • The Downtown Hotel St. Lucia/Soufriere
  • The Downtown Hotel Hotel
  • The Downtown Hotel Soufriere

*See fees and policies for additional details or extra charges

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Whispers Night Club (4-min walk), Pounty's Pizza (5-min walk), and Orlando's (6-min walk).
  • Yes, an airport shuttle is available. The charge is USD 40 per person roundtrip.
7.8.Good.
  • 10.0.Exceptional

    Thank you

    Loved the staff the room and location. Felt very comfortable coming back and forth. Lovely location ocean view and view of the mountain is phenomenal. I will recommend this place to friends and family. I wanted to thank hotels.com for the recommendation. The shower pressure was very good the air conditioning worked perfect. The fridge and microwave really was convenient for the days and nights I wanted to stay in and relax and have a hearty meal. The balcony is one of the most beautiful features. The maid was very friendly and kind, she did a great job cleaning and you can tell she is happy to be apart of the staff. The front desk really helped with recommending restaurants. I love the fact that you walk out of your hotel room and everything is right in front of you, supermarket,clothing stores, souvenir shops are lovely. The mall in the hotel is beautiful and I really appreciate that there is a restaurant that is opened till late. The mall has everything you need a pharmacy included. This hotel reminds me of a home away from home and there is nothing I can say that needs to be changed or altered. You also get a good feeling and energy once you first walk into the hotel. You feel that everybody really cares for each other and I really am so lucky to have had this experience and will come back with my own family one day. I feel a feeling of motivation as well because everyone is relaxed while they are at work with smiles on their faces which gave me a very good feeling inside.

    Sanam, 1 night trip, Feb. 24, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    TV wasn’t connected/working and there was a mouse in our room! Soufrière was not a nice town either.

    MK, 1 night romance trip, Feb. 17, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The hotel serves all the basic needs for a stay in central Soufriere. It is on the top floor, above a small shopping mall, which gives great views and helps with reducing the street noise. Centrally located, there is a supermarket, ATM and bars/restaurants very close by. All staff were helpful and welcoming, including the security downstairs. There is no lift if you have lots of luggage or mobility issues.

    14 night trip, Jan. 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Incredible location for a fraction of the price of the resorts in the area. If you want to experience Soufriere without getting a taxi every time you want to go anywhere, this is the place to be!

    5 night romance trip, Mar. 30, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Downtown location. Close to water taxis. Several restaurants. Great for immersion in St Lucia culture. Grocery store nearby. View rooms (8) see the Petit Piton and Caribbean Sea to the west. Great sunsets.

    5 night family trip, Jan. 31, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Hotel in Downtown, close to everything, even the diamond gardens. Staff very welcoming and professional. Affordable and enough, not a resort Hotel proche de tout, meme des diamond gardens. Personnel accueillant et professionnel Ce n'est pas un resort mais il est suffisant and pas cher

    4 night trip, Dec. 17, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Sanam, 1 night trip, Feb. 27, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    5 night trip, Feb. 16, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    6 night trip, Feb. 4, 2020

    Verified Expedia guest review

  • 6.0.Good

    5 night trip, Jan. 13, 2020

    Verified Travelocity guest review

See all 13 reviews