Destination
Guests
All properties in Niagara Falls, Ontario, Canada

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel, Niagara Falls

3-star hotel with outdoor pool, near Fallsview Casino

  • Free WiFi and free parking
From
$75 CAD

Property renovations and closures

  • This property is closed from December 29 2020 to December 31 2020 (dates subject to change).

Image gallery

  • Pool
  • Pool
  • Pool
  • Bathroom
  • Pool
Pool. Image 1 of 55
1 / 55Pool
8.0.Very Good.
  • 1. there was dental floss on the floor that wasn't mine..ditto a LOT of blonde hair 2. NO…

    Apr. 21, 2021

  • Very friendly staff Very clean room n comfortable

    Apr. 4, 2021

See all 1,927 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Easy parking
Convenient
Dining options
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 122 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping

What’s around

  • In Fallsview
  • Fallsview Casino - 1 min walk
  • Skylon Tower - 7 min walk
  • Clifton Hill - 16 min walk
  • Horseshoe Falls - 17 min walk
  • Casino Niagara - 19 min walk
This property is closed from December 29 2020 to December 31 2020 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Executive Room, 1 King Bed, Non Smoking
  • Standard Room
  • Room, 1 King Bed, Non Smoking (with shower)
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)
  • Room, 1 Queen Bed with Sofa bed, Non Smoking
  • Room, 1 Queen Bed, Accessible (Wheelchair)

Location

  • In Fallsview
  • Fallsview Casino - 1 min walk
  • Skylon Tower - 7 min walk

What’s around

Landmarks

  • In Fallsview
  • Fallsview Casino - 1 min walk
  • Skylon Tower - 7 min walk
  • Clifton Hill - 16 min walk
  • Horseshoe Falls - 17 min walk
  • Casino Niagara - 19 min walk
  • Fallsview Indoor Waterpark - 20 min walk
  • Rainbow Bridge - 23 min walk
  • Legends on the Niagara - 4.2 mi / 6.7 km
  • Fashion Outlets of Niagara Falls - 8 mi / 12.9 km

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 43 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 20 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Niagara Falls Station - 5 min drive
  • Niagara Falls Station - 10 min drive

At a glance

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service

Things to do

  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • Chinese
  • English
  • Italian

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Cable/satellite TV channels

Stay connected

  • Free newspaper
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Small print

Also known as

  • Holiday Inn Hotel Niagara Falls Falls
  • Holiday Inn Niagara Falls By The Falls
  • Holiday Inn Niagara Falls - By The Falls, an IHG Hotel Hotel
  • Holiday Inn Niagara Falls Falls
  • Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
  • Holiday Inn Niagara Falls Falls Hotel
  • Niagara Falls Holiday Inn
  • Holiday Inn Niagara Falls By The Falls

Optional extras

Rollaway beds are available for CAD 10.0 per night

Full breakfast is offered for an extra charge of CAD 12.95 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: CAD 8.98 per accommodation, per night
  • A damage deposit of CAD 100 will be collected before check-in.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Niagara Falls - By The Falls, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from December 29 2020 to December 31 2020 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 2:00 AM. Check-out time is noon.
  • Yes, Cocos offers alfresco dining. Nearby restaurants include My Cousin Vinny's (5-min walk), CopaCabana Brazilian Steak House (5-min walk), and The Keg Steakhouse + Bar (6-min walk).
  • No, this hotel doesn't have a casino, but Fallsview Casino (1-min walk) and Casino Niagara (19-min walk) are both nearby.
  • Holiday Inn Niagara Falls - By The Falls, an IHG Hotel has an outdoor pool and a 24-hour fitness center, as well as a spa tub.
8.0.Very Good.
  • 2.0.Poor

    Should not be called a Holiday Inn

    Price is too high for where your staying. Hotel is old slap the name holiday inn on it so it looks like it’s like the rest but it’s not. No Little dining table in the room with chairs. Considering we were in lockdown there was no where to eat supper breakfast or lunch. A little wee tiny end table beside the chair doesn’t help. I was told the pizza downstairs was amazing. No it wasn’t. Not really any sauce on it .not really any cheese on it .tasted like it came out of a box.Should have stayed at the Marriott. That’s where we originally booked but our friends were staying at the Holiday Inn we changed our booking. For five dollars more a night could’ve stayed there. Will never be back to the holiday inn.

    Kelly, 2 night trip, Apr. 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Cleanliness

    There are lots of hairs in the washroom especially in the bath tub and on the floors..Looks like they did not do a quality check. They should vacuum all the corners of the washroom floors. There are also stains on the sheets. The garbage containers are dirty and sticky. Poor cleanliness.

    1 night family trip, Apr. 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The reception at night when I checked in was really niceeeee But other staff may not that nice. Also I think the deco is a bit old and the tap was broken when I turn on

    1 night trip, Apr. 2, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Tv and room telephone didn’t work Too much noise and uncomfortable

    Michele, 1 night trip, Mar. 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Day trip

    Nice to get away for the day

    Gary, 1 night trip, Mar. 22, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Do not stay here.

    Arrived at 930 pm, Hotel looked great, went out for dinner and a walk and didn’t get back to the hotel until a little later. We started to settle in and un-pack but started realizing the filth in our room. Garbage was left at the side of the bed, floors were sticky and left lysol wipes and my socks brown. Upon further inspection, it looked like the sheets and linens were also dirty. On top of this, it was very loud. Drilling and banging sounds and hotel is full of sketchy people but no security to be found. We had to leave and find another hotel between 2 and 3 am, and the manager Teresa was no help & in fact tried putting the blame back on us and deny our claims even though we have photo evidence of the state of the room. She also continued to hang up on us when we called back to further dispute our payment and request a refund. This was the worst experience we have ever had at a Holiday Inn. Do not stay here unless safety, hygiene and customer service (especially in a pandemic) isn’t an issue for you.

    Jonathan, 1 night trip, Mar. 20, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Horrible experience with night staff (Polly). Very rude, not helpful, and stereotypical. My family checked out early (same night) due to experience. Hopefully senior management handles concerns well. Otherwise, restaurant is great. Pool & hot tub were amazing!

    Samantha, 2 night family trip, Mar. 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great for the price

    The beds were super comfortable really only down side was you could hear every little sound and we had an ice machine right outside our door !! I did expect it to bed alittle cleaner as we are in an pandemic but otherwise I would stay here again price was super cheap!

    Marsha, 3 night trip, Mar. 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff is friendly, excellent location, good price 👍

    1 night family trip, Mar. 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great value and great bar / restaurant

    Jane, 1 night trip with friends, Mar. 13, 2021

    Verified Hotels.com guest review

See all 1,927 reviews