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Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Photo gallery for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Exterior
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Standard Room, 1 Queen Bed, Accessible (Roll-In Shower) | Blackout drapes, iron/ironing board, free cribs/infant beds
Blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3.0 star property
3-star hotel with outdoor pool, near Fallsview Casino

7.8/10 Good

2,246 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $94
Price available on 03/26/2023
Map
5339 Murray St, Niagara Falls, ON, L2G2J3
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • 24-hour business center
  • Business center
  • Terrace
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Fallsview
  • Fallsview Casino - 2 min walk
  • Clifton Hill - 16 min walk
  • Horseshoe Falls - 17 min walk
  • Fallsview Indoor Waterpark - 18 min walk
  • Rainbow Bridge - 23 min walk
  • Seneca Niagara Resort & Casino - 34 min walk
  • American Falls - 39 min walk
  • Niagara Falls State Park - 42 min walk
  • Skylon Tower - 1 min drive
  • Niagara SkyWheel - 5 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 22 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 39 min drive
  • Niagara Falls Station - 8 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 8 min drive
  • Niagara Falls Station - 13 min drive

Restaurants

  • Tim Hortons - 3 min walk
  • Skylon Tower - 6 min walk
  • Grand Buffet - 4 min walk
  • Spyce Lounge - 3 min walk
  • Brasa Brazilian Steak House & Wine Bar - 2 min walk
Map

About this property

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

At Holiday Inn Niagara Falls - By The Falls, an IHG Hotel, you'll be just a 5-minute drive from Fallsview Casino and Clifton Hill. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at Cocos, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers like the comfortable beds and helpful staff.

Languages

Chinese (Mandarin), English, Italian, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 2:00 AM
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • Chinese (Mandarin)
  • English
  • Italian
  • Ukrainian

Room amenities

Be entertained

  • Flat-screen television
  • Cable/satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Dining

Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Refundable deposits

  • A damage deposit of CAD 100 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: CAD 11.24 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 12.95 per person

Children & extra beds

  • Rollaway beds are available for CAD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Frequently asked questions

Does Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Niagara Falls - By The Falls, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
As of 22 Mar 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel on 26 Mar 2023 start from CA $94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
You can check in from 3:00 PM - 2:00 AM. Check-out time is noon.
Is there an onsite casino at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
No, this hotel doesn't have a casino, but Fallsview Casino (2-min walk) and Casino Niagara (18-min walk) are both nearby.
What is there to do at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel and nearby?
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel has an outdoor pool and a 24-hour fitness center, as well as a sauna.
Are there restaurants at or near Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
Yes, Cocos offers alfresco dining.
What's the area around Holiday Inn Niagara Falls - By The Falls, an IHG Hotel like?
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel is in Fallsview, a short 2-minute walk from Fallsview Casino and 16 minutes' walk from Clifton Hill. Travelers say the area is walkable and good for families.

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

6/10 Good

It was ok. The bathroom walls had water spots and the sink wasn’t draining properly. Had to use the bathtub to brush my teeth. Next time I would request a room change. Walls were thin, I could hear voices from the rooms next to us.
1-night trip
Verified Hotels.com guest review

6/10 Good

Great location, ok hotel/facility
Location-wise and free parking are the biggest plus, facility and amenities are a bit dated, rooms have been renovated, overall, still good value with many areas of improvement needed.
Wei, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Marissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good Hotel overall. Would stay here agian
Vincent, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dennis, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Konstantinos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Totally Satisfied
My stay we amazing I had no issues whatsoever check-in and check out was quick and easy..my room was cleaned everyday never had to ask for anything to be brought up. I loved the no carpet on the floor the reason why I booked there to begin with. The tub was super clean and the water was nice and hott.. I most definitely will be booking again when I return in the spring/summer
Ketura, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Good location close to everything. Staff was good to deal with. Bed comfortable
Regis, 3-night trip
Verified Hotels.com guest review