citizenM Chicago Downtown

4.0 star property
Hotel with restaurant, near Michigan Avenue

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Photo gallery for citizenM Chicago Downtown

Terrace/patio
Interior
Room, 1 King Bed, City View | View from room
Interior
Exterior

Reviews

9.4 out of 10
Exceptional
CitizenM Chicago Downtown offers the perfect blend of modern comfort and urban excitement near Michigan Avenue. Start your day with a delicious meal at CanteenM, then work out in the gym or explore Millennium Park on foot. With free in-room WiFi, a 24-hour business center, and helpful staff nearby guests can stay connected and focused.

Popular amenities

  • Bar
  • Non-smoking
  • Free WiFi
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Communal living room

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
The current price is CA $186
CA $218 total
includes taxes & fees
May 1 - May 2

Room options

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
80 East Wacker Place, Chicago, IL, 60601

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Chicago Theatre - 4 min walk - 0.4 km
  • Millennium Park - 5 min walk - 0.5 km
  • Art Institute of Chicago - 11 min walk - 1.0 km

Getting around

  • Chicago Midway Airport (MDW) - 32 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive
  • Chicago, IL (PWK-Chicago Executive) - 50 min drive
  • Millennium Station - 4 min walk
  • Chicago Van Buren Street Station - 14 min walk
  • Chicago Union Station - 26 min walk
  • State Station - 4 min walk
  • Randolph-Wabash Station - 4 min walk
  • Lake Station - 6 min walk

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

You'll be in a fantastic location at citizenM Chicago Downtown, just a 5-minute walk from Michigan Avenue and Chicago Riverwalk. Guests can visit the fitness center for a workout or grab a bite to eat at CanteenM - open 24/7, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, Millennium Park and Chicago Theatre are within just a 10-minute walk. The comfortable beds and helpful staff get great marks from fellow travelers. The property is just a short walk to public transportation: State Station is 4 minutes and Randolph-Wabash Station is 4 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 280 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2022
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Fitness center
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Closed captioned TV
  • Stair-free path to entrance

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

CanteenM - open 24/7 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20.00 per person
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Does citizenM Chicago Downtown offer free cancellation for a full refund?

Yes, citizenM Chicago Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM Chicago Downtown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM Chicago Downtown?

Sorry, there's no onsite parking at citizenM Chicago Downtown.

What are the check-in and check-out times at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at citizenM Chicago Downtown?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (10-min walk) is nearby.

What is there to do at citizenM Chicago Downtown and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near citizenM Chicago Downtown?

Yes, CanteenM - open 24/7 offers international cuisine.

What's the area around citizenM Chicago Downtown like?

CitizenM Chicago Downtown is in Downtown Chicago, a short 4-minute walk from State Station and 5 minutes' walk from Millennium Park. Travelers say the local area is very central perfect for sightseeing.

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Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Ambience
View
Bar
Breakfast
Parking
Shower

What guests liked

  • Breakfast was a highlight with many guests praising its quality, variety, and value. (40 reviews)
  • The property's gym was well-equipped and considered one of the best property gyms by many guests. (20 reviews)
  • The property offers a convenient location with many nearby options for coffee, dining, and shopping. (12 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Coolest hotel room! No hotel security deposit!

Clean, comfortable, trendy and out of the box. Fantastic workers, friendly hotel guests and the coolest design of any hotel I’ve ever seen. I’m a huge fan of this property and the citizenM brand. So unique. I love how they include an iPad in the room with curtains that close themselves. Also the light control panel is beyond me. Pick any view (high floor low floor, west east south north) all available at the same price, you get to choose it at check-in. No hotel security deposit authorized at check-in. Another plus for me!
Outdoor Patio 4th floor
Outside patio roof on 4th floor
Hotel lobby by bar
Lobby ceiling lamps
Quinn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shakia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

10

Was beautiful
keenan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

My stay was wonderful
Journey, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Going Home

If bed had been a tad bit softer would have been 5 stars. But 9 full hours of sleep, quiet, and comfort was excellent. Shower was amazing. Highly recommend.
Ann, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Such a beautiful hotel, very clean and very modern. Beds are alittle stuff but loved how everything was controlled by the ipad. Smaller rooms but more minimalist style
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sean, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We’ve stayed here multiple times for a reason. It’s a nice, affordable, comfortable, and modern place, even if you just need it for a place to sleep and shower. Rooms are quiet and cozy.
Alex, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jawann, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Min Kyeong, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Will be back!

Felt like I was in a cute little studio in Tokyo. Super clean. Easy check in and check out.
Diana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing.

PLEASE do yourself a favor and stay here. Thanks. Sincerely, the person who booked once and fell in love.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Good, but some setbacks.

The shower head was broken in my room. When the room was cleaned, the towels were replaced however the bed was was made.
Jessica, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Janyia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Did not expect the room to be so small. Almost too difficult for 2 people to pass. Also the bed is literally at the end of the room, only accessible from one side. The person against the wall has to climb over the other person to get out when the body calls. And there wasn’t a top sheet.
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nithin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great funky boutique hotel.

Very good funky boutique hotel. Fairly small room but they make up for it with a great bar and plenty of common space on the fourth floor.
David, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stay was amazing. Went for my fiancés 34th birthday.
Amir, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great option

Room was small but perfectly appointed. Took an old building and completely overhauled inside for modern hip feel. Comfy bed, blackout shades
1-night business trip
Verified Hotels.com guest review