Viaggio Resort Mazatlán

Photo gallery for Viaggio Resort Mazatlán

Primary image
3 outdoor pools, open 7:00 AM to 11:00 PM, sun loungers
3 outdoor pools, open 7:00 AM to 11:00 PM, sun loungers
3 outdoor pools, open 7:00 AM to 11:00 PM, sun loungers
Deluxe Double Room, 2 Double Beds, City View | In-room safe, desk, laptop workspace, blackout drapes

Overview of Viaggio Resort Mazatlán

Viaggio Resort Mazatlán

Beachfront resort with free water park, near The Mazatlan Malecón

7.6/10 Good

4 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
The price is CA $136
Price available on 10/06/2022
Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlan, Sinaloa, 82100
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • 3 outdoor pools
  • Free water park
  • Breakfast available
  • Free children's club
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Waterslide
  • Pool bar
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In Zona Dorada
  • Mazatlan Aquarium - 11 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 37 min drive

Restaurants

  • Mary's - 4 min walk
  • F.I.S.H - 5 min walk
  • Allegro Caffe - 6 min walk
  • Taco Time - 6 min walk
  • Villa Italia - 6 min walk

About this property

Viaggio Resort Mazatlán

Family-friendly resort in the heart of Zona Dorada
At Viaggio Resort Mazatlán, you can look forward to free water park access, a poolside bar, and a grocery/convenience store. With a beachfront location, sun loungers, and beach towels, this resort is the perfect place to soak up some sun. Enjoy international cuisine, ocean views, and a poolside location at the two onsite restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a coffee shop/cafe and a playground.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), multilingual staff, and wedding services
  • A ballroom, a computer station, and tour/ticket assistance
Room features
All guestrooms at Viaggio Resort Mazatlán boast perks such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
More amenities include:
  • Changing tables, highchairs, and childcare services
  • Bathrooms with showers and hair dryers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, travel cribs, and heating

All-inclusive

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 291 units

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Children's games
  • Changing table
  • Lifeguard on site

What to do

  • On the beach

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • Television in common areas
  • 3 outdoor pools
  • Free water park
  • Waterslide

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 65-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Travel crib
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All-inclusive

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Main Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Al Fresco Restaurant - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Pool Bar - This poolside bar specializes in seafood and serves lunch and light fare. Open daily.
Caffenio Coffee Bar - Overlooking the ocean and pool, this lobby lounge specializes in American cuisine and serves light fare only. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit for Spring Break: MXN 5000 per stay for guests under 21 years old staying between 20 February - 31 March

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 350 for adults and MXN 200 for children (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for MXN 300.0 per night
  • Rollaway beds are available for MXN 500.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

Does Viaggio Resort Mazatlán offer free cancellation for a full refund?
Yes, Viaggio Resort Mazatlán does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Viaggio Resort Mazatlán?
As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at Viaggio Resort Mazatlán on 6 Oct 2022 start from CA $136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Viaggio Resort Mazatlán?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Viaggio Resort Mazatlán?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Viaggio Resort Mazatlán?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Viaggio Resort Mazatlán?
Yes, there's free self parking.
What are the check-in and check-out times at Viaggio Resort Mazatlán?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Viaggio Resort Mazatlán and nearby?
Viaggio Resort Mazatlán has 3 outdoor pools.
Are there restaurants at or near Viaggio Resort Mazatlán?
Yes, there are 2 onsite restaurants, featuring international cuisine, ocean views, and poolside dining. Nearby restaurants include Mary's (4-min walk), F.I.S.H (5-min walk), and Allegro Caffe (6-min walk).
What's the area around Viaggio Resort Mazatlán like?
Viaggio Resort Mazatlán is located on the Strip in Zona Dorada, a short 1-minute walk from Playa Brujas and 7 minutes' walk from Punta Camaron Beach.

Overall score and ratings

7.6

Good

10.0/10

Cleanliness

8.0/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

10.0/10

Eco-friendliness

8/10 Very good

Nice hotel, very clean, very friendly staff.
connie C, 4-night trip with friends
Verified Expedia guest review

4/10 Fair

Viaje de amigos para estrenar el hotel
El hotel le falta mucho para ser 5 estrellas . Las comidas muy poca variedad No tienen ambientación en el hotel No tiene playa, las olas rompen en el muro de contención de el hotel. Definitivamente no lo recomiendo. Las bebidas alcholicas de lo más corriente qué hay . Unas ni etiqueta tenían.
jose de jesus, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

EXCELENTES INSTALACIONES, AL PERSONAL LE FALTA ESTAR MÁS AL PENDIENTE
Fabian, 3-night family trip
Verified Expedia guest review

8/10 Very good

Me gusto el lugar, ambiente agradable, elevadores accesibles, estacionamiento solo el sabor y la calidad de la comida podrían mejorar y poner un refri en el cuarto ya que en mi caso era necesario para medicamento y otras cosas
Estefania, 3-night family trip
Verified Expedia guest review