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Hotel Acadia

3.0 star property
3-star hotel within walking distance of Château Frontenac

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Hotel Acadia

Photo gallery for Hotel Acadia

View from property
Spa
Front of property
Superior Room, 2 Double Beds
Restaurant

Overview of Hotel Acadia

7.4

Good

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Non-smoking
Map
43 Rue Sainte-ursule, Québec City, QC, G1R4E4
Main amenities
  • Self parking
  • Spa tub
  • Terrace
  • Coffee/tea in a common area
  • Computer station
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Porter/bellhop
  • TV in a common area
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Coffee/tea maker
  • In-room climate control (air conditioning)
  • Premium bedding

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior suite with Queen Bed and sofa bed or murphy bed

Junior suite with Queen Bed and sofa bed or murphy bed

Junior suite with Queen Bed and sofa bed or murphy bed

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite

Premium bedding, iron/ironing board, free WiFi, bed sheets

Studio Suite

  • Sleeps 5
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Studio Suite

Premium bedding, iron/ironing board, free WiFi, bed sheets

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Penthouse

Executive Penthouse | Living area

Executive Penthouse

  • Sleeps 8
  • 2 Queen Beds and 2 Twin Beds

About this area

What's nearby

  • In Old Quebec
  • Château Frontenac - 7 min walk
  • Quebec Cruise Terminal - 16 min walk
  • Grande Allée - 1 min drive
  • Parliament Building - 1 min drive
  • Quebec City Town Hall - 2 min drive
  • Théâtre Capitole - 1 min drive
  • Quebec City Convention Center - 2 min drive
  • Citadel of Quebec - 3 min drive
  • Quartier Petit Champlain - 6 min drive
  • Plains of Abraham - 4 min drive

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 24 min drive
  • Quebec Palace Station - 11 min walk
  • Quebec Sainte-Foy Station - 24 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min drive

Restaurants

  • Restaurant le Saint-Amour - 1 min walk
  • Polina Pizzeria - 3 min walk
  • Chez Boulay Bistro Boréal - 5 min walk
  • Mille et une Pizzas - 10 min walk
  • Paillard - 5 min walk
Map

About this property

Hotel Acadia

At Hotel Acadia, you'll be within a 10-minute drive of Château Frontenac and Quebec Cruise Terminal. Guests can enjoy the spa tub or take advantage of nearby hiking/biking trails. Also, this hotel is 2.6 mi (4.2 km) from Vidéotron Centre and 3.4 mi (5.4 km) from Laval University. Fellow travelers like the overall property condition and spacious guestrooms.

Languages

English, French

Sustainability

Sustainability practices

Change of towels on request
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4 PM - 9:30 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 9:30 PM
  • The check-in location differs from the property location; to check in, go to 43 rue Sainte-Ursule
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property has 3 buildings, guests have to go to the Main Pavillon for check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CAD 25 per night; includes in/out privileges)
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Terrace
  • Television in common areas
  • Spa tub

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Fees & policies

Renovations and closures

This property is closed from December 21 2022 to December 21 2023 (dates subject to change).

Parking

  • Self parking costs CAD 25 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Acadia Quebec
Hotel Acadia
Hotel Acadia Quebec
Hotel Acadia Quebec/Quebec City
Acadia Quebec City
Acadia Hotel Quebec City
Hotel Acadia Hotel
Hotel Acadia Québec City
Hotel Acadia Hotel Québec City

Frequently asked questions

Is Hotel Acadia currently open?
This property is closed from December 21 2022 to December 21 2023 (dates subject to change).
Does Hotel Acadia offer free cancellation for a full refund?
Yes, Hotel Acadia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Acadia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Acadia?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Acadia?
Yes. Self parking costs CAD 25 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Acadia?
You can check in from 4 PM - 9:30 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Hotel Acadia and nearby?
Have fun with activities like cycling, hiking, and sailing, and practice your swing at the nearby golf course. Hotel Acadia also has a spa tub.
What's the area around Hotel Acadia like?
Hotel Acadia is a short 7-minute walk from Château Frontenac and 16 minutes' walk from Quebec Cruise Terminal.

Reviews

7.4

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

We had a great time in Quebec City. The Acadia hotel had been damaged due to a fire so they put us up in a nice hotel near Acadia. Great staff and accommodating.
Verified Expedia guest review

8/10 Very good

Hotel Acadia burned 2wks before. Hotel was not able to contact us through Expedia but put us in another of their hotels. Clean, central and great fromt desk service.
Verified Expedia guest review

10/10 Exceptional

Gorgeous building and peaceful environment! The place is close to every tourist attractions, you can arrive by walking.
XIN, 1-night family trip
Verified Expedia guest review

2/10 Poor

Mesbah, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Where to begin on this poor experience. Over a week before our stay, the hotel Acadia had caught fire. We were not informed in advance that the hotel would be closed for renovations, only to get there to find the hotel boarded up. There were no notices on or around the hotel and only by chance did we speak with someone who advised us of the issue and that we should have been notified. We were sent to another hotel, Jardin du Gouverneur. Once there they informed us we had a room at yet another hotel, L'Ermitage, which we looked into and found it was a cheaper room than the one we had booked. When we raised this issue, the concierge advised we would get a credit for the difference (this has yet to be provided). As well, as part of the hotel stay we should have received a bottle of wine. This normally isn't a big deal however when the concierge made a point to go out of his way to advise it would come and it didn't, it shows a lack of faith in this establishment. The location is also supposed to have housekeeping as advertised which never came. For a three night stay we were provided with a half roll of toilet paper. Since there was nobody on site we were left to scrounge for our supplies. I would not recommend these three hotels.
Raymond, 3-night romance trip
Verified Expedia guest review

2/10 Poor

We didn’t like arriving to the hotel and seeing it dark and closed due to a fire 4 days before. No one notified us of this.
Verified Expedia guest review

8/10 Very good

Executive suite was a house
Amazing deal staying in a 3 bedroom 2 1/2 bath plus sauna 2 story house with 4 people, right in the downtown area. Had some trouble with the TV's, but, who wants to watch TV anyway? We wanted to see Quebec. Great city! The owner/manager of Acadia was super friendly and very helpful; the staff not so much. Partly because of being new, or too busy, and some seem to not care. Overall, we had a great stay, and for a great price. We would have had to pay the same for 3 hotel rooms. This way, we had the whole house.
Elke, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great lovation. Lovely rooms great staff at frint desk- so pleasant and helpful
Verified Expedia guest review

2/10 Poor

I had to leave the property after checking in within 1 hour. The property is very old and it was stinking inside. It was not a great Expereince at all. I had to book another hotel nearby to stay for the night and had to pay again.
Verified Expedia guest review

10/10 Exceptional

Giovanni, 2-night trip
Verified Expedia guest review