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Krystal Grand Puerto Vallarta All Inclusive

4.5 star property
Puerto Vallarta beachfront hotel with spa and beach bar

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Photo gallery for Krystal Grand Puerto Vallarta All Inclusive

4 restaurants, breakfast, lunch served; local and international cuisine
Deluxe Partial Ocean View King
2 bars/lounges, beach bar
Lobby
Front of property
Overlooking the ocean, Krystal Grand Puerto Vallarta All Inclusive offers a haven for relaxation. Unwind with beachfront dining, unwind at one of the 4 outdoor pools or indoor pool and enjoy shopping on site. With reflexology treatments and kids' meals available, this hotel caters to all ages.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Connecting rooms available
  • Childcare
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Free children's club
  • Free supervised childcare
  • Free beach cabanas
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

For families (6)

  • Babysitting services
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Premium TV channels
The current price is CA $297
CA $356 total
includes taxes & fees
Jun 1 - Jun 2

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Resort View Double

Deluxe Resort View Double

Deluxe Resort View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Resort view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Hacienda Double

Jr. Suite Hacienda Double

Jr. Suite Hacienda Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Jr. Suite Jacuzzi King

Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Jacuzzi King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Partial ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean view Double

Deluxe Partial Ocean view Double

Deluxe Partial Ocean view Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Partial ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Jacuzzi Double

Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Jacuzzi Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Partial ocean view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Jr. Suite Balcony Double

Jr. Suite Balcony Double

Jr. Suite Balcony Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Partial ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Resort View King

Deluxe Resort View King

Deluxe Resort View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Resort view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

Deluxe Partial Ocean View King

Deluxe Partial Ocean View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Partial sea view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double

Deluxe Ocean View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Sea view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Balcony King

Jr. Suite Balcony King

Jr. Suite Balcony King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Partial ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jr. Suite Hacienda King

Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Hacienda King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King

Deluxe Ocean View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Sea view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Krystal Grand Nuevo Vallarta – All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.0 out of 10, Very good, 1,186 reviews
The price is CA $330
CA $404 total
includes taxes & fees
May 21 - May 22
Krystal Grand Nuevo Vallarta – All Inclusive
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About the area

Map
136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333

What's nearby

  • Centro Internacional de Convenciones de Puerto Vallarta - 7 min drive - 4.0 km
  • Vista Vallarta Club de Golf - 7 min drive - 3.4 km
  • La Isla - 11 min drive - 8.4 km
  • Cruise Ship Terminal - 11 min drive - 7.8 km
  • Malecon - 14 min drive - 11.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • ‪La Tienda Grande - ‬5 min drive
  • ‪Taqueria Gay - ‬5 min drive
  • ‪La Calle - ‬3 min drive
  • ‪Cafe Bohemio - ‬4 min drive
  • ‪Aloha Puerto Vallarta - ‬7 min drive

About this property

Krystal Grand Puerto Vallarta All Inclusive

At Krystal Grand Puerto Vallarta All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be within a 15-minute drive of Cruise Ship Terminal. There's plenty of fun with the 4 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology, and mani/pedis. Sea Fire, one of 4 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a free kid's club, and a beach bar. Fellow travelers love the helpful staff.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 451 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Covered onsite valet parking (MXN 55 per night; includes in/out privileges)
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Art supplies
  • Children's books

What to do

  • On the beach
  • Free beach club
  • Beach volleyball
  • Shopping

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (11141 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Communal living room
  • 4 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 40
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Sea Fire - This beachfront buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Le Délice - Overlooking the garden, this restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Il Formaggio - This beach restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Fogo - Overlooking the garden, this restaurant specializes in Brazilian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
O' West - This poolside bar specializes in local and international cuisine and serves lunch only. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Covered valet parking costs MXN 55 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Krystal Altitud Vallarta AIl Inclusive
Krystal Altitude Vallarta AIl Inclusive
Krystal Grand Altitude Pto. Vallarta AI
Krystal Grand Puerto Vallarta All Inclusive Hotel
Krystal Grand Altitude Puerto Vallarta AIl Inclusive
Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta

Frequently asked questions

Does Krystal Grand Puerto Vallarta All Inclusive offer free cancellation for a full refund?

Yes, Krystal Grand Puerto Vallarta All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Grand Puerto Vallarta All Inclusive?

Yes, there are 4 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Krystal Grand Puerto Vallarta All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Krystal Grand Puerto Vallarta All Inclusive?

Yes. Valet parking costs MXN 55 per night.

What are the check-in and check-out times at Krystal Grand Puerto Vallarta All Inclusive?

You can check in starting at 4:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Krystal Grand Puerto Vallarta All Inclusive?

No, this hotel doesn't have a casino, but Winclub Casino Platinum (10-min drive) and Vallarta Casino (10-min drive) are both nearby.

What is there to do at Krystal Grand Puerto Vallarta All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Krystal Grand Puerto Vallarta All Inclusive also has 2 bars and an indoor pool, as well as an arcade and a garden.

Are there restaurants at or near Krystal Grand Puerto Vallarta All Inclusive?

Yes, there are 4 onsite restaurants, featuring alfresco dining, local and international cuisine, and garden views.

Does Krystal Grand Puerto Vallarta All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Buffets
Restaurant
Drinks
Entertainment
Booking
Water
Beach

Reviews

8/10 Very good

Nice Stay For a 4 Day Trip

Nice place to stay in! It wasn’t too crowded when we stayed in the month of May. You have access to Krystal Grand and Hacienda which is a nice plus as Krystal Grand is more family friendly and Hacienda is for adults and more quieter. The food was not bad but could improve. You also have to make a reservation for the restaurants for the dinner option but if you don’t make it on time you are out of luck. We managed to get one on our last night only after talking to reception. You also have to pay a fee for room service. The staff were very friendly and always helpful. No complaints on that. Overall it was a very nice experience.
View from Sushi Bar.
Sangria and Piña Colada.
Ceviche, good.
Aguachile, good.
Heriberto, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Rosalio, 3-night trip
Verified Hotels.com guest review

4/10 Fair

I was given a room with a construction view and I payed for a pool view , after the switch us they gave us a
Rosalio, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Staff was friendly and attentive with the exception of when the beach was rented to cruise ships docked for their passengers. Condition of the resort was poor and cleaned only with water - no cleaning agents. This included the reusable cups used by the bars for cocktails.
George, 5-night trip
Verified Expedia guest review

6/10 Good

Very disappointed- lack of food options - especially dinner. A la carte restaurants are not open every night and can be difficult to get a reservation Hotel is very run down!!!! Basic Typical pool/beach chairs is an issue too
Michele, 5-night trip with friends
Verified Expedia guest review

6/10 Good

Maria Elena, 4-night romance trip
Verified Expedia guest review

6/10 Good

On the positive side, the beach at this property is excellent! Some less positive things were only two ala carte restaurants open per day and food was poor. Always short on beach towels and towels for the rooms. Not enough poolside and beach loungers to go around. The lack of inventory at this resort made it feel like it was going to shut down soon and they were trying to get by with as little as possible. Rooms need updating as well. The staff for the most part were excellent. Other than one manager that was quite rude from the Hacienda side. Overall, we still had a good vacation, but the property and inventory really need to improve.
Darryl, 10-night family trip
Verified Expedia guest review

4/10 Fair

We were disappointed with the food choices and dining experiences. We would have preferred more options and felt the same food was repeated day after day. We found ourselves dining off resort more than we anticipated. Our room was fine but we needed to ask the desk a number of times during our stay for hand and wash towels for the bathroom.
Brian, 8-night trip with friends
Verified Expedia guest review

8/10 Very good

Food was great great service from bartenders.
Leonard, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Nice rooms. Good service. Food could be btter
Debra, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Victor, 1-night trip
Verified Expedia guest review

4/10 Fair

The facility had restricted areas and dinner to available
Teresa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Abdulateef, 3-night trip
Verified Expedia guest review

6/10 Good

Iris, 7-night trip
Verified Expedia guest review

2/10 Poor

Loraine, 3-night trip
Verified Expedia guest review

8/10 Very good

Prem, 2-night trip
Verified Expedia guest review

8/10 Very good

4-night family trip
Verified Hotels.com guest review

6/10 Good

Lisa, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Excellence
FERNANDO, 2-night business trip
Verified Expedia guest review

4/10 Fair

Robyn, 1-night trip
Verified Expedia guest review

4/10 Fair

They do not have water so everynight, few trucks coming to bring water to the site, causing super loud noise at the middle of the night. On our 2nd night, no water in general, no shower, no toilet, that was a nightmare. Beside that, room needs an upgrade, staffs has 0 English and super unfriendly. Too much busy during the holiday which we can understand, but with the low consideration to the others of the local people, the buffet everyday become a show. I witnessed two times that two ladies put their unused foods back to the bowls on the counter for everyone. Talked to staffs to remove that bowl but nothing changes. I come back to check only to see the punes with some touch of the lady’s mayonnaise (from her dirty dish) still there, gross.
Thi Hong Trang, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I was very happy there and I’ll definitely be back
Pedro, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Angelica, 5-night trip
Verified Expedia guest review

2/10 Poor

In one word. Trash
Ofir, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great time
Townsend, 3-night trip
Verified Expedia guest review