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Krystal Altitude Vallarta - AIl Inclusive

Photo gallery for Krystal Altitude Vallarta - AIl Inclusive

Aerial view
2 bars/lounges, beach bar
Front of property
Jr. Suite Hacienda Double | Free minibar, in-room safe, laptop workspace, blackout drapes
4 restaurants, breakfast, lunch served; local and international cuisine

Overview of Krystal Altitude Vallarta - AIl Inclusive

Krystal Altitude Vallarta - AIl Inclusive

4.5 star property
Puerto Vallarta beachfront hotel with 4 restaurants and spa
7.6 out of 10 Good
7.6/10 Good

66 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is CA $265
Price available on 06/01/2023
Map
136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Free children's club
  • Free supervised childcare
  • Free beach cabanas
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
For families
  • Babysitting services
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Premium TV channels

Room options

About this area

What's nearby

  • On the beach
  • Cruise Ship Terminal - 11 min drive
  • Bay of Banderas - 11 min drive
  • Nayar Vidanta Golf - 12 min drive
  • Mayan Palace Nuevo Vallarta Golf Course - 12 min drive
  • Vallarta Adventures - 12 min drive
  • Malecon - 14 min drive
  • Playa de los Muertos - 36 min drive
  • Nuevo Vallarta Beach - 24 min drive
  • Los Muertos Pier - 15 min drive
  • Playa Bucerias - 30 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive

Restaurants

  • La Tienda Grande - 5 min drive
  • 4 Estaciones - 4 min drive
  • Charme Reposteria - 5 min drive
  • La Hamburguesa Grill - 4 min drive
  • Cafe Bohemio - 4 min drive
Map

About this property

Krystal Altitude Vallarta - AIl Inclusive

At Krystal Altitude Vallarta - AIl Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be within a 15-minute drive of Cruise Ship Terminal. There's plenty of fun with the 4 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology, and mani/pedis. Sea Fire, one of 4 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a free kid's club, and a beach bar.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 451 rooms

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Covered onsite valet parking (MXN 55 per night; includes in/out privileges)

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Art supplies
  • Children's books

What to do

  • On the beach
  • Free beach club
  • Beach volleyball
  • Shopping

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (11141 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Communal living room
  • 4 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Eternity Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Sea Fire - This beachfront buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Le Délice - Overlooking the garden, this restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Il Formaggio - This beach restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Fogo - Overlooking the garden, this restaurant specializes in Brazilian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
O' West - This poolside bar specializes in local and international cuisine and serves lunch only. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Covered valet parking costs MXN 55 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Krystal Altitud Vallarta AIl Inclusive
Krystal Altitude Vallarta AIl Inclusive
Krystal Grand Altitude Pto. Vallarta AI
Krystal Altitude Vallarta - AIl Inclusive Hotel
Krystal Grand Altitude Puerto Vallarta AIl Inclusive
Krystal Altitude Vallarta - AIl Inclusive Puerto Vallarta
Krystal Altitude Vallarta - AIl Inclusive Hotel Puerto Vallarta

Frequently asked questions

Does Krystal Altitude Vallarta - AIl Inclusive offer free cancellation for a full refund?
Yes, Krystal Altitude Vallarta - AIl Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Krystal Altitude Vallarta - AIl Inclusive?
As of 31 May 2023, prices found for a 1-night stay for 2 adults at Krystal Altitude Vallarta - AIl Inclusive on 1 Jun 2023 start from CA $265, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Krystal Altitude Vallarta - AIl Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Krystal Altitude Vallarta - AIl Inclusive?
Yes, there are 4 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Krystal Altitude Vallarta - AIl Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Krystal Altitude Vallarta - AIl Inclusive?
Yes. Valet parking costs MXN 55 per night.
What are the check-in and check-out times at Krystal Altitude Vallarta - AIl Inclusive?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Krystal Altitude Vallarta - AIl Inclusive?
No, this hotel doesn't have a casino, but Vallarta Casino (10-min drive) is nearby.
What is there to do at Krystal Altitude Vallarta - AIl Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Krystal Altitude Vallarta - AIl Inclusive also has 2 bars and an indoor pool, as well as spa services and an arcade.
Are there restaurants at or near Krystal Altitude Vallarta - AIl Inclusive?
Yes, there are 4 onsite restaurants, featuring alfresco dining, local and international cuisine, and garden views.

Reviews

7.6

Good

8.1/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.5/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

This resort was my first all inclusive stay anywhere. They had a decent selection for buffet. The a la cartes were a little wanting on the service side. Slow to bring out courses, forgot what we ordered. That was disappointing to be honest. But overall not terrible. For cleanliness it was mostly very clean, however our room was not cleaned everyday they only made the bed and replaced used towels. We enjoyed the social aspect and met a whole bunch of people. They did have entertainment there in the evenings, a bit cheesy but still fun. I would stay here again.
Barbara, 4-night trip
Verified Hotels.com guest review

8/10 Very good

John, 5-night trip
Verified Hotels.com guest review

8/10 Very good

John, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 7-night trip
Verified Expedia guest review

4/10 Fair

Front desk was very unfriendly and the food was disappointing as it’s basically one buffet with same food every night. Weather was fantastic. Activity staff were amazing!!
Scottie, 3-night family trip
Verified Expedia guest review

8/10 Very good

cheryl, 6-night trip
Verified Expedia guest review

6/10 Good

The junior suite on the Hacienda side was lovely. There wasn't a lot to do for teenagers. There are no ping pong tables, games room, or sports bar. For them, I think they got bored easily. The food or drinks were ok and sometime not good at all. It depended on which place or bar you got service from. We had a good time, but I would question coming back here as the quality standards are not as high as other resorts that I've stayed at and this is roughly the same pricing. I would definitely stay at the other resorts like Riu properties, but the location is really accessiblet to Malecon and shopping malls. That's what attracted us to stay here. The rooms at Hacienda side and the grounds were beautiful. Quality of food and drinks need to improve and I would give it a better rating.
Wendy, 7-night family trip
Verified Expedia guest review

6/10 Good

Overall it was an ok stay. We had a problem with our first room but we were upgraded to a nicer room in the adults only section. The food was mediocre but the location was prime right on the beach.
Gabrielle, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Darlene, 7-night trip
Verified Expedia guest review

6/10 Good

Michael, 5-night trip
Verified Expedia guest review