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Riu Palace Pacifico All Inclusive

Photo gallery for Riu Palace Pacifico All Inclusive

Aerial view
Aerial view
Minibar, in-room safe, laptop workspace, blackout drapes
Restaurant
Jetted tub

Overview of Riu Palace Pacifico All Inclusive

Riu Palace Pacifico All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Bay of Banderas
8.6 out of 10 Fabulous
8.6/10 Fabulous

1,988 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
Map
Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Beach sun loungers
  • Beach towels
  • Children's pool
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • On the beach
  • Bay of Banderas - 5 min walk
  • Nuevo Vallarta Beach - 29 min walk
  • Playa Bucerias - 12 min drive
  • Vallarta Adventures - 7 min drive
  • Nayar Vidanta Golf - 8 min drive
  • Mayan Palace Nuevo Vallarta Golf Course - 8 min drive
  • Cruise Ship Terminal - 17 min drive
  • Destiladeras Beach - 26 min drive
  • Malecon - 21 min drive
  • Punta de Mita Beach - 30 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 23 min drive

Restaurants

  • Don Rafael - 15 min walk
  • Reflect Krystal Sky Bar - 3 min walk
  • Bahía de Banderas Bar - 12 min walk
  • Riu Palace Piano Bar - 3 min walk
  • La Botana - 15 min walk
Map

About this property

Riu Palace Pacifico All Inclusive

At Riu Palace Pacifico All Inclusive, you can spend time at the beach relaxing in a sun lounger, plus you'll be within a 10-minute drive of Nuevo Vallarta Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Dining choices include 5 restaurants and the 5 bars/lounges are great places to grab a cold drink. Other highlights at this upscale property include a free kid's club, a poolside bar, and a health club. Fellow travelers like the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 445 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 5 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Renovations and closures

This property will be closed from August 21 2023 to December 1 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico All Inclusive All-inclusive property

Frequently asked questions

Is Riu Palace Pacifico All Inclusive currently open?
This property will be closed from August 21 2023 to December 1 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Does Riu Palace Pacifico All Inclusive offer free cancellation for a full refund?
Yes, Riu Palace Pacifico All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Riu Palace Pacifico All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Riu Palace Pacifico All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Riu Palace Pacifico All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Riu Palace Pacifico All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Riu Palace Pacifico All Inclusive?
You can check in from 3:00 PM - 11:30 PM. Check-out time is 11 AM.
Is there an onsite casino at Riu Palace Pacifico All Inclusive?
No, this property doesn't have a casino, but Vallarta Casino (15-min drive) is nearby.
What is there to do at Riu Palace Pacifico All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing. Additional recreation onsite includes aerobics and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Riu Palace Pacifico All Inclusive also has 5 bars and a sauna, as well as a health club and a garden.
Are there restaurants at or near Riu Palace Pacifico All Inclusive?
Yes, there are 5 onsite restaurants.
Does Riu Palace Pacifico All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Riu Palace Pacifico All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Riu Palace Pacifico All Inclusive like?
Riu Palace Pacifico All Inclusive is located on the waterfront, a short 5-minute walk from Bay of Banderas. Travelers say this property is in a good location.

Reviews

8.6

Fabulous

9.1/10

Cleanliness

9.1/10

Staff & service

8.3/10

Amenities

8.5/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Christy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Reza, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The food was just ok. Bed was not very comfortable but we asked for a topper and they brought it immediately. Hotel was very clean!
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always a wonderful spot to stay, we're never disappointed!
Reid, 5-night family trip
Verified Expedia guest review

2/10 Poor

Bed are not comfortable food was old and super salty
Giovanni, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

My plan was to have a relaxing vacation and this place delivered. The beach was calm and there was plenty of space to settle down and take in some sun while reading a book. The pool was also great with plenty of room to either wnjoy the pool bar or just chill in or outside the pool. The food was great and between the buffet and restaurants there are more than enough options. I highly recommend the steakhouse. The service was great and everyone was extremely friendly and if you need anything they are quick to help. Our first night our keycards had issues but the problem was resolved right away. The staff at the restaurants were great and treated us as if they had known us forever. The entertainment at night was a nice way to close out the evening. If you are looking to party and go crazy this doesn't feel like the place for that but if you are looking to relax and recharge and be treated great this is the place. We heard about updates to the hotel coming this year but I hope it stays mostly the same at its core as the experience was great and I don't see how they can improve it.
Orlando, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

Very friendly staff
Susan, 7-night family trip
Verified Expedia guest review

4/10 Fair

If you are vegan, find another resort. Up front sounded like they would be accommodating however this was not the case. The entertainment was exceptional, very impressive!!!
Brenda, 7-night family trip
Verified Expedia guest review

6/10 Good

Lisete, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful facility but the furniture is a bit dated
Craig, 17-night trip
Verified Hotels.com guest review