8/10 Very good
May 19, 2025
First Stay at Celtic – A Mixed Birthday Treat
This was our first time staying at Celtic, and we were excited for a birthday celebration. The resort is huge, and our room on the 7th floor had a king-size bed and a very small TV. The bathroom lacked basics like shower gel and body lotion—only shampoo and conditioner were provided. Surprisingly, there was no bottled water in our deluxe room, which felt off for a 5-star hotel.
We booked Sunday lunch at Rafters. Julie and Ruby were excellent hosts, and James on the shuttle was super friendly. A pianist was meant to play but left after about 30 minutes. Ptor, the manager, did kindly offer a glass of prosecco for the birthday. The lunch was nice but not amazing—and at over £200 including cocktails and wine, it should have been better.
The dress code stated no t-shirts or trainers, yet several guests wore exactly that, which was disappointing. It feels like standards have slipped in favour of profit. Gundas in the Mulberry Bar was lovely when we sat outside to enjoy the sun.
Breakfast was very busy, but we were seated quickly and the variety of food was excellent. Staff were helpful and attentive.
We spent over £400 for one night, and while some aspects were enjoyable, the finer touches that define a 5-star experience were missing.
Tessa
Tessa, 1-night trip
Verified Hotels.com guest review
