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Hotel Universel

3.0 star property
3-star hotel with indoor pool, near Laval University

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Hotel Universel

Photo gallery for Hotel Universel

Spa
Standard Studio (Unilofts Building) | Terrace/patio
Deluxe Room, 1 King Bed, Jetted Tub | Bathroom
Daily English breakfast for a fee
Reception

Overview of Hotel Universel

7.2 out of 10 Good
7.2/10 Good

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Nightclub
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Living room
  • Cable/satellite TV service
  • Garden

Room options

View all photos for Prestige Room, 2 Queen Beds

Prestige Room, 2 Queen Beds

Prestige Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Plus Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Prestige Plus Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Kitchenette

Standard Room, 1 Queen Bed, Kitchenette

Standard Room, 1 Queen Bed, Kitchenette

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Kitchenette

Standard Room, 2 Queen Beds, Kitchenette

Standard Room, 2 Queen Beds, Kitchenette

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

About this area

What's nearby

  • In Sainte-Foy-Sillery-Cap-Rouge
  • Laval University - 1 min walk
  • Laurier Quebec - 3 min drive
  • Grande Allée - 4 min drive
  • Quebec City Convention Center - 8 min drive
  • Aquarium of Quebec - 7 min drive
  • Théâtre Capitole - 8 min drive
  • Plains of Abraham - 8 min drive
  • Parliament Building - 8 min drive
  • Quebec City Town Hall - 9 min drive
  • Citadel of Quebec - 9 min drive

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 13 min drive
  • Quebec Sainte-Foy Station - 13 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 13 min drive
  • Quebec Palace Station - 16 min drive

Restaurants

  • Ristorante il Matto Sainte-Foy - 11 min walk
  • Restaurant la Girolle - 3 min drive
  • Le Sacrement - 3 min drive
  • Boston Pizza - 1 min walk
  • Cactus Restaurant Bar - 9 min walk
Map

About this property

Hotel Universel

Hotel Universel features a nightclub and puts you within a 15-minute drive of Château Frontenac and Quebec Cruise Terminal. Guests can visit the health club for a workout or grab a bite to eat at Boston Pizza Restaurant, which serves Italian cuisine. An indoor pool, a bar/lounge, and a sauna are other highlights.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 182 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) on weekend mornings 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per accommodation, per stay

Optional extras

  • English breakfast is offered for an extra charge of approximately CAD 10–20 for adults, and CAD 10–20 for children

Parking

  • RV/bus/truck parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Property Registration Number 006160,2023-12-31

Also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Does Hotel Universel offer free cancellation for a full refund?
Yes, Hotel Universel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Universel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel Universel?
Yes, there's an indoor pool.
Are pets allowed at Hotel Universel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Universel?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel Universel?
You can check in from 4 PM - midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Universel and nearby?
Hotel Universel has a nightclub, an indoor pool, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hotel Universel?
Yes, Boston Pizza Restaurant offers Italian cuisine.
What's the area around Hotel Universel like?
Hotel Universel is a short 1-minute walk from Laval University and 11 minutes' walk from PEPS.

Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Matthieu, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

6-night family trip
Verified Hotels.com guest review

6/10 Good

Sylvie, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steve, 1-night trip
Verified Hotels.com guest review

2/10 Poor

pyarali, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyable
Nice hotel. We had a car so driving to downtown was not too bad. Also, bus stops right in front o the property. It was very nice to have the pool area. It can get crowded and there are a lot of kids but still enjoyed the pool there. Rooms are in good condition, partially updated. There is a slight outdated smell in the hallways but might be caused by the pool humidity. Overall, we would stay here again.
Kinga, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

5-night family trip
Verified Hotels.com guest review

6/10 Good

room need work
The room was very dark the smell in the corridor was bad and a extension cord was needed to plug phone for recharge i cannot see any fire detector just wires
Denis, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Melissa, 2-night trip
Verified Hotels.com guest review

6/10 Good

Marcel, 2-night trip
Verified Hotels.com guest review