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Hotel Universel

Photo gallery for Hotel Universel

Indoor pool
Indoor pool
Indoor pool
Standard Studio (Unilofts Building) | Terrace/patio
Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Hotel Universel

Hotel Universel

3.0 star property
3-star hotel with indoor pool, near Laval University

7.4/10 Good

1,450 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $99
Price available on 11/29/2022
Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5

Room options

About this area

What's nearby

  • In Ste. Foy
  • Laval University - 1 min drive
  • Quebec City Town Hall - 19 min drive
  • Quartier Petit Champlain - 22 min drive
  • Aquarium du Québec - 13 min drive
  • Videotron Centre - 13 min drive
  • Quebec Cruise Terminal - 20 min drive
  • Montmorency Falls - 22 min drive

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 14 min drive
  • Quebec Sainte-Foy Station - 13 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 13 min drive
  • Quebec Palace Station - 17 min drive

Restaurants

  • Chez Victor - 4 min walk
  • Tim Hortons - 4 min walk
  • Frit's Burgers et Poutines - 4 min walk
  • Pho Tonkinoise - 4 min walk
  • Restaurant Normandin - 11 min walk

About this property

Hotel Universel

A great choice for a stay in Québec City, Hotel Universel features a nightclub. Guests can visit the health club for a workout or grab a bite to eat at Boston Pizza Restaurant, which serves Italian cuisine. An indoor pool, a bar/lounge, and a sauna are other highlights. The pool and helpful staff get good marks from fellow travelers.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 182 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) on weekend mornings 7:00 AM–10:30 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An indoor pool
  • Nightclub
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per accommodation, per stay

Optional extras

  • Breakfast costs between CAD 10 and CAD 20 for adults, and CAD 10 and CAD 20 for children (approximately)

Parking

  • RV/bus/truck parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Does Hotel Universel offer free cancellation for a full refund?
Yes, Hotel Universel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Universel?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at Hotel Universel on 29 Nov 2022 start from CA $99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Universel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel Universel?
Yes, there's an indoor pool.
Are pets allowed at Hotel Universel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Universel?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel Universel?
You can check in from 4 PM - midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Universel and nearby?
Hotel Universel has a nightclub, an indoor pool, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hotel Universel?
Yes. Nearby restaurants include Chez Victor (4-min walk), Tim Hortons (4-min walk), and Frit's Burgers et Poutines (4-min walk).
What's the area around Hotel Universel like?
Hotel Universel is a short 1-minute walk from Laval University and 11 minutes' walk from PEPS. Travelers say this hotel is in a good location.

Overall score and ratings

7.4

Good

7.5/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.1/10

Property conditions & facilities

7.1/10

Eco-friendliness

6/10 Good

Alison, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Jessica, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Modern clean spacious environment
Got a full studio suite at the last minute for very cheap!
Kevin, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The room furniture is minimal, one straight chair
1-night trip
Verified Hotels.com guest review

2/10 Poor

Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable stay
Overall our stay was comfortable and relaxing. The staff were very accomodating to our needs despite some staff unable to speak english. Only feedback i have is not to drill in the hallway at 7am as this woke my family and I up. The other inconveninece was the lack of a full body mirror in our room. We kept having to run in and out of the room to check out outfits.
Olivia, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Sophie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sylvain, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Saivikas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great overall hotel experience
Overall great experience, easy check in/out. Great amenities (Gym, Nordic Spa and hot tub!). Bathtub drainage in my room needs some work though...
Ho Yiu, 4-night business trip
Verified Hotels.com guest review