Hotel Monte Campana Heredia

Photo gallery for Hotel Monte Campana Heredia

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Waterslide
3 outdoor pools
3 outdoor pools
Tree House | Balcony

Overview of Hotel Monte Campana Heredia

Hotel Monte Campana Heredia

3-star property
Mountain hotel in Santa Barbara de Heredia with 3 outdoor pools and free water park

7.2/10 Good

235 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Bathtub
Map
5 km norte de la Iglesia de Barva, Birri de Santa barbara, Santa Barbara de Heredia, Heredia, 404004
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • 3 outdoor pools and 15 spa tubs
  • Free water park
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • Sabana Park - 46 min drive
  • National Stadium of Costa Rica - 47 min drive
  • Poas Volcano National Park - 78 min drive
  • Multiplaza Mall Escazu - 51 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 29 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 52 min drive
  • San Jose Cuatro Reinas Station - 18 min drive
  • San Jose Cemetery Station - 20 min drive
  • San Jose Procuradiria Museum Station - 22 min drive
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

About this property

Hotel Monte Campana Heredia

3-star family-friendly hotel in the entertainment district
Free water park access, a poolside bar, and a rooftop terrace are just a few of the amenities provided at Hotel Monte Campana Heredia. For some rest and relaxation, visit the 15 hot tubs. The onsite local and international cuisine family restaurant, El Mirador, features pool views and brunch. Enjoy the gym, as well as activities like ziplining, basketball, and hiking/biking. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with a waterslide
  • Free self parking
  • Local cuisine breakfast (surcharge), an area shuttle, and an area shuttle
  • Karaoke, a front desk safe, and tour/ticket assistance
  • Guest reviews speak well of the family-friendly amenities, dining options, and bar
Room features
All guestrooms at Hotel Monte Campana Heredia offer amenities such as free WiFi.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6 AM - midnight
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle within 6 miles*
  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Free water park access
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Basketball
  • Volleyball
  • Ecotours
  • Hiking/biking trails
  • Ziplining
  • Karaoke

Working away

  • Business center
  • Meeting room
  • Conference center (3401 square feet of space)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 6 buildings/towers
  • Built in 1992
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fitness center
  • 3 outdoor pools
  • Free water park
  • 15 spa tubs
  • Waterslide

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Deep soaking bathtub
  • Bathtub only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

El Mirador - This poolside family restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Fees & policies

Refundable deposits

  • Cash deposit: CRC 10000 per accommodation, per night for guests staying between 1 January - 31 December

Optional extras

  • Breakfast costs between CRC 4000 and CRC 4000 for adults, and CRC 4000 and CRC 4000 for children (approximately)
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 5 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Campana
Hotel Monte Campana
Hotel Monte Campana Santa Barbara de Heredia
Monte Campana
Monte Campana Hotel
Monte Campana Santa Barbara de Heredia
Hotel Monte Campana Heredia
Monte Campana Heredia
Monte Campana Heredia
Hotel Monte Campana Heredia Hotel
Hotel Monte Campana Heredia Santa Barbara de Heredia
Hotel Monte Campana Heredia Hotel Santa Barbara de Heredia

Frequently asked questions

Does Hotel Monte Campana Heredia offer free cancellation for a full refund?
Yes, Hotel Monte Campana Heredia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Monte Campana Heredia?
As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at Hotel Monte Campana Heredia on 3 Nov 2022 start from CA $70, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Monte Campana Heredia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Monte Campana Heredia?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Hotel Monte Campana Heredia?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Monte Campana Heredia?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Monte Campana Heredia?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Monte Campana Heredia and nearby?
Have fun with onsite activities like mountain biking, ziplining, and hiking. Additional recreation onsite includes basketball, ecotours, and volleyball. Enjoy a relaxing soak in one of the 15 spa tubs and an invigorating swim in one of the 3 outdoor swimming pools. Hotel Monte Campana Heredia also has 2 bars, a waterslide, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Hotel Monte Campana Heredia?
Yes, El Mirador offers alfresco dining, local and international cuisine, and garden views. Nearby restaurants include Pollos mi Pueblo (2.2 mi), B Burger's (2.4 mi), and Pollos Pepé (2.4 mi).
Does Hotel Monte Campana Heredia have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.

Overall score and ratings

7.2

Good

7.2/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

6.9/10

Property conditions & facilities

7.7/10

Eco-friendliness

2/10 Poor

Alberto, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect I love it
Ariagna, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Sherman A., 6-night trip
Verified Hotels.com guest review

6/10 Good

It was an ok stay, pools and jacuzzi fine, rooms are ok for sleeping only, there were no amenities in the room (just beds and tv), misleading it was said in the description there will be a tub, kitchenette and chemenee
1-night family trip
Verified Expedia guest review

2/10 Poor

I reserved “The tree house” which is not a treehouse in reality, its basically a two-family apartment which your sleep will be diaturbed because everything is heard from one floor to the other. There is no staff after 7PM, which means there is no reception, no one to go to for a complaint if there is anything wrong. The “HOT WATER” only works for approximately 60 seconds. Freezing cold water after that. The reception young lady with long-black hair, light brown eyes has a terrible attitude. This place is a terrible mess. Disgusting.
6-night family trip
Verified Expedia guest review

8/10 Very good

Stayed in s tree house overlooking san Jose. The Jacuzzi was awesome beds are ok. Bathroom is basic. Kitchen unit is basic
2-night romance trip
Verified Expedia guest review

2/10 Poor

This property was beyond disappointing. On arrival we were told that our nido room was already reserved and that that wasn’t there fault even though the pictures on the reservation clearly show that room.. we were then given the tree house room which turned out to be inhabitable and disgusting!! There were hairs on the walls the bed sheets were dirty and had holes on them the “jacuzzi” smelled like grey water and was filthy! There were cockroaches in the bathroom and the hot water didn’t work!! Our deck was unfinished and under construction..That’s on top of a very unfriendly stuff and most of the “facilities” were shut down we encounter empty pools abandoned canopy bridges and very strange circus like cut outs all over the property... I payed almost $300 for this place and had to leave within the second day I wouldn’t recommend this to ANYBODY! This stayed was by far the WORST of any of our travel experiences!
3-night romance trip
Verified Orbitz guest review

6/10 Good

Fabian, 1-night family trip
Verified Expedia guest review

8/10 Very good

Overall a good place to stay, especially for the price. There is a lot to do there and I loved all of the nearby hiking trails in a beautiful area. A few downsides, I didn't come across any staff member that spoke any English, so communication was difficult; there is only one on-site restaurant; and the other guests can be loud, and the walls are pretty thin. The reason only having one restaurant was a disadvantage is because have dietary restrictions, which were difficult to work around with the limited menu.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Warm up with hottubs and Don
A really amazing family resort with many pools, kids activities, and extensive grounds. Don is just the best caretaker and showed us how to walk to their private water fall. The rest of the staff were ok but not overly helpful. Beds are made of broken springs from 1980s.the tree house is this amazing , but rustic, adventure. Highly recommend getting that room. Hottubs everywhere!
Kurt, 2-night family trip
Verified Hotels.com guest review