Guests
All properties in Carcassonne, Aude, France

Tribe Carcassonne (Opening June 2021), Carcassonne

4-star hotel in Carcassonne with indoor pool and restaurant

  • Free WiFi
From
$88 CAD

Restrictions related to your trip

  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Image gallery

  • Hotel Front
  • Hotel Front
  • Pool
  • Standard Room, 2 Single Beds, Courtyard View - Bathroom
  • Hotel Front
Hotel Front. Image 1 of 55
1 / 55Hotel Front
2 Rue Des 3 Couronnes, Carcassonne, 11000, Aude, France
8.0.Very Good.
  • That location is very good, right next to the Cite.

    Sep. 20, 2019

  • Enjoyed convenient location, facilities and most services. Very disappointed promised…

    Aug. 4, 2019

See all 155 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 70 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Hair dryer
  • Coffee/tea maker

What’s around

  • On the riverwalk
  • Pont-Neuf de Carcassonne - 4 min walk
  • Place Carnot - 8 min walk
  • Carcassonne Medieval City - 11 min walk
  • St. Vincent Church - 11 min walk
  • Narbonnaise Gate - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 Double Bed, Courtyard View
  • Standard Room, 2 Single Beds, Courtyard View
  • Superior Room, 2 Single Beds, Balcony
  • Superior Double Room, 1 Double Bed, Balcony, City View
  • Comfort Double Room, 1 Double Bed, City View
  • Comfort Twin Room, 2 Single Beds, City View

What’s around

Landmarks

  • On the riverwalk
  • Pont-Neuf de Carcassonne - 4 min walk
  • Place Carnot - 8 min walk
  • Carcassonne Medieval City - 11 min walk
  • St. Vincent Church - 11 min walk
  • Narbonnaise Gate - 11 min walk
  • Aude Gate - 12 min walk
  • Parc du Père Noël - 12 min walk
  • Chateau Comtal - 12 min walk
  • Tennis Asptt Carcassonne - 13 min walk
  • Basilica of St. Nazaire and St. Celse - 13 min walk

Getting around

  • Carcassonne (CCF-Pays Cathare) - 6 min drive
  • Castres (DCM-Mazamet) - 56 min drive
  • Carcassonne Station - 13 min walk
  • Couffoulens Station - 10 min drive
  • Verzeille Station - 19 min drive
map
See on map
2 Rue Des 3 Couronnes, Carcassonne, 11000, Aude, France

At a glance

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (EUR 15 per night)
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Free offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Water dispenser

Things to do

  • Indoor pool
  • Pool sun loungers
  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Number of meeting rooms - 3

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Rooftop terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Hand-held showerhead
  • Portable shower seat
  • Height-adjustable showerhead

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Espresso maker
  • Coffee/tea maker

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

LE RESTAURANT - This restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

LE BAR - Onsite cocktail bar. Open daily.

LE COFFEE-SHOP - Onsite coffee shop. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16 for adults and EUR 10 for children (approximately)

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Covered self parking costs EUR 15 per night
  • Parking height restrictions apply

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 8:00 AM to 10:00 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express and cash.

Also known as

  • Couronnes
  • Trois Hotel
  • Hotel Trois Couronnes Carcassonne
  • Trois Couronnes Carcassonne
  • Trois Couronnes
  • Hotel des Trois Couronnes
  • Tribe Carcassonne (Opening June 2021) Hotel
  • des Trois Couronnes
  • Tribe Carcassonne (Opening June 2021) Carcassonne
  • Tribe Carcassonne (Opening June 2021) Hotel Carcassonne
  • des Trois Couronnes Carcassonne
  • Hotel Couronnes
  • Hotel des Trois Couronnes
  • Hotel des Trois Couronnes Carcassonne
  • Hotel Trois
  • Hotel Trois Couronnes
  • Trois Couronnes Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Tribe Carcassonne (Opening June 2021) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 15 per night. Parking spots may be limited.
  • Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - anytime. Check-out time is 11:30 AM.
  • Yes, LE RESTAURANT offers Modern European cuisine. Nearby restaurants include Brasserie A Quatre Temps (6-min walk), Le blé noir (6-min walk), and Restaurant Pizzeria La Divine Comédie (6-min walk).
  • Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Tribe Carcassonne (Opening June 2021) also has an indoor pool.
8.0.Very Good.
  • 4.0.Fair

    Pics on Hotels.com are not real, artist impression

    Having seen the pictures, we expected great things. But the pictures are an artist impression and the reality is very, very different. This is actually an old hotel that's had a lick of paint and some new furtniture, but it stops there. None of the rest of those pictures actually exists. And nor is it finished - cables dangling from the ceilng, doors withiut handles, air con units not installed correctly and noisy, bare concrete walls (well, painted concrete) aplenty. The pool is so far from the image its difficult to believe. Any talk of a roof terrace reataurant isnt right. Theres a couple of bits of outdoor furniture and two tables on a tiny terrace and the rest is noisy air conditioning towers. This place is not kid friendly and therefore not family friendly! No extra beds or cots, no room for them in the tiny rooms, but equally no joining doors to other rooms? So no kids, basically. And no kids allowed in the pool. If was €75 a night then it might be a different story, but more than double that for a place like this, unfinished, not kid friendly, and with completely decieiving pictures online? Its not right. I challenge hotels.com to force the owners to add REAL pictures, like my ones below. "Mutton dressed as lamb", as they say. Absolutely spectacular view from the balcony. Thats orobabky the biggest positive i can find.

    Andrew, 1 night family trip, Aug. 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very good

    1 night family trip, Jul. 3, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Great location but poor hotel.

    We visited during the Covid-19 pandemic so this review is affected by that, but we were disappointed in the hotel. The restaurant was closed so breakfast was served at tables in the lobby or a conference room on individual trays (sometimes without plates, and without the option to make different choices day to day) and insufficient cleaning of the tables was done between guests. Our hall area on the 5th floor had ceiling tiles missing and the light often did not work. The paperwork in the room implied that cleaning would only be done at the end of our stay to reduce interactions between staff and guests, however one day the cleaning staff came into the room unannounced which could have been embarrassing for everyone. The staff did not always wear masks which I believe was mandatory at the time. Outside of the pandemic issues, the pool area was smaller than implied from the photos online and was not as clean as expected. Also the separate toilet and bathroom layout is unusual and the toilet was very small!!! On the positive side the location is excellent for both the medieval city and the more modern area of town.

    Karen, 3 night trip, Aug. 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent Service and Place to Stay

    My husband, baby daughter and I enjoyed a fantastic stay here for 2 nights. It was quiet (although it was New Year’s Eve) and comfortable, and the service from the reception staff was excellent. They upgraded us to a larger room with a view of the old city for free because we had so much luggage that they said we would have difficulty fitting comfortably in the standard room we had booked. They also helped provide us with information needed to make alternative outward travel arrangements as our original plans were disrupted by the train strike. We also enjoyed a swim in the pool on the third floor, which had great views of the old city. Overall, a wonderful place to stay!

    Munib, 2 night family trip, Dec. 30, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good location. Closed to everything. Staff was okay.

    Mike, 2 night family trip, Nov. 19, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    av through Europe

    The hotel is in a good position, 10 min walk to centre of town and 10 min walk to the castle It has a lovely view of the castle from the rooftop and restaurant

    Amanda, 2 night trip, Nov. 14, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great view of the medieval city, could do with a sauna perhaps in the pool area, lovely reception staff

    7 night trip, Oct. 15, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Structure is needing a serious up-dating. Fittings are worn out and not very clean. Internet is weak. Excellent position with beautiful view on the castle.

    Maurizio, 1 night family trip, Sep. 17, 2019

    Verified Expedia guest review

  • 6.0.Good

    Kind of small

    Too small and my room was next to the dining room so I could not sleep. I was also awaken 2x by the cleaning lady as no Do not disturb sign was available

    1 night trip with friends, Sep. 4, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Pleasant hotel in a good location

    Nice room, with a lovely view of the old fortress. Very good location, between the fortress and the city centre. Nice (although quite small) pool, again with a nice view. Didn't have breakfast at the restaurant, but went for dinner and it was lovely - nothing to reproach. The hotel itself is a bit dated - which is why it didn't get 5/5. But it's clean, well kept, in a good location and with good service. I would return.

    3 night trip, Aug. 23, 2019

    Verified Hotels.com guest review

See all 155 reviews