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Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos

4.5 stars4.5 stars
Bahia Petempich Sm12 Mz 31Lote 14-02, Puerto MorelosQROO77580Mexico, 866-299-2910
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Excellent4.4 / 5
Room
Great room
Location
Great location
Breakfast
Tasty breakfast
Bar and Beverages
Bar is awesome
224See all 224 Hotels.com reviews
From 10,074 reviewsTripAdvisor Traveller Rating

Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos

Hotel Info: 866-266-9798

from $433 CAD
  • Junior Suite Swim Out 2 double Beds
  • All inclusive, Partial Ocean View (Junior Suite , 1 King Bed - Adults Only)
  • All inclusive, Pool View (Junior Suite, 2 Double Beds-Adults Only)
  • Partial Ocean View (Junior Suite, 2 Double Beds-Adults Only)
  • Standard Room
  • All inclusive (Junior Suite SwimOut 1King Bed-Adts Only)
  • All inclusive
  • Preferred Club - Rooftop Jacuzzi Ocean View
  • All inclusive, Pool View (Junior Suite, 1 King Bed - Adults Only)
  • All inclusive (Club Junior Suite Ocean Front 1 King Bed)
  • Over the Pool Cabana Honeymoon Suite
  • Ocean Front
  • Preferred Club Honeymoon Suite, 1 King Bed
  • Ocean Front
  • All inclusive, Ocean View (Junior Suite , 1 King Bed - Adults Only)

At a glance

Key facts

Hotel size

  • This hotel has 433 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)

Also known as

  • Secrets Silversands Riviera Cancun All Inclusive Puerto Morelos
  • Secrets Silversands Riviera Cancun Puerto Morelos
  • Secrets Silversands Riviera Cancun Puerto Morelos

Policies

A specific dress code applies to all restaurants. For more information, guests can contact the property using the number on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: MXN 1040

Optional extras

Airport shuttle service is offered for an extra charge of MXN 2400 per room (roundtrip)

In the hotel

Food and drink
  • 8 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Number of outdoor pools - 10
  • Swim-up bar
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Pool umbrellas
  • Number of spa tubs - 2
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 6
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • Meals and beverages at companion properties

Entertainment
  • Theme parties

Spa

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Guests under 18 years old are not allowed in the spa.

Dining

World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only.

Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only.

Seaside Grill - This poolside seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.

Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos’s small print

Also known as

  • Secrets Silversands Riviera Cancun All Inclusive Puerto Morelos
  • Secrets Silversands Riviera Cancun Puerto Morelos
  • Secrets Silversands Riviera Cancun Puerto Morelos

Policies

A specific dress code applies to all restaurants. For more information, guests can contact the property using the number on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: MXN 1040

Optional extras

Airport shuttle service is offered for an extra charge of MXN 2400 per room (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 224 reviews

Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos
Excellent4.0 / 5
Wonderful vacation (caution about the beach)
I am an experienced traveler to various destinations and rarely write reviews. However with so many choices now a days, I think the customer feedback is really important. This is truly a great hotel. The hotel premises are well kept and the hotel is compact and very easy to walk everywhere. Staff was very friendly and the food was very good. The rooms are excellent. Like at any vacation, over the duration of your stay, chances are you will get the occasional slow service or something on the menu might be off - but that is more as an exception - this truly is a top hotel. Indeed the beach is not perfect - but this is the same for any hotel in this part of the Cancun beach area - the beach is narrower, there are rocks and you might have to reserve your beach chairs early to get a spot. This is a couples resort, and the guests are definitely on the more mature side (late 40s and older). We had a perfectly quiet vacation; yet there was pleasant entertainment at night if you want to mingle or see a show or dance a little bit. We also visited the Breathless which is part of the same hotel group - which is a newer and much bigger hotel with a more defined quiet and party pool areas. However the beach at the Breathless is even narrower. All in all, both the Secrets and the Breathless are excellent choice.
3 night romance trip
Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Very nice!!!!!
2 night trip
Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Great time
Had a wonderful time. Food was good, beach was nice, service was excellent. They took great care of me. Book a day tour with the tour desk. It was a great experience, totally recommend it.
7 night trip
Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Great Resort
Great stay! Staff were great and very helpful. Outdoor grill was the best restaurant overall.
8 night romance trip
Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Best hotel good value, and service excellent clean
Very good best service food nice and cleaness, good value for money to stay in the this resort .
7 night family trip

See all reviews

Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos

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