Choose dates to view prices

Hotel Big Sur

Photo gallery for Hotel Big Sur

Superior Room | In-room safe, free WiFi, bed sheets
Living area
Standard Twin Room | In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
Standard Double or Twin Room | In-room safe, free WiFi, bed sheets

Overview of Hotel Big Sur

Hotel Big Sur

2.5 star property
Natales hotel with restaurant and bar/lounge

9.0/10 Superb

15 verified guest reviews

Popular amenities

  • Free breakfast
  • Free WiFi
  • Non-smoking
  • Restaurant
  • Bar
  • 24/7 front desk
The price is CA $134
Price available on 02/09/2023
69 Manuel Bulnes, Natales, Magallanes y la Antártica Chilena, 6160000

Room options

About this area

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 20 min drive


  • La Crepería - 2 min walk
  • Afrigonia - 4 min walk
  • Aldea Restaurant - 4 min walk
  • Amerindia - 4 min walk
  • El Bote - 5 min walk

About this property

Hotel Big Sur

When visiting Natales, Hotel Big Sur is a great choice to consider. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.


English, Spanish

At a glance

Hotel size

  • 30 rooms


  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 6:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))


  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli


  • 24-hour front desk


  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance


  • English
  • Spanish

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

Food and drink

  • Chef


  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.


<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Big Sur Hotel
Hotel Big Sur Natales
Hotel Big Sur Hotel Natales

Frequently asked questions

Does Hotel Big Sur offer free cancellation for a full refund?
Yes, Hotel Big Sur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Big Sur?
As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at Hotel Big Sur on 11 Mar 2023 start from CA $134, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Hotel Big Sur?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Big Sur?
You can check in from 2:00 PM - anytime. Check-out time is 6:30 AM.
Is there an onsite casino at Hotel Big Sur?
No, this hotel doesn't have a casino, but Puerto Natales Casino (6-min walk) is nearby.
Are there restaurants at or near Hotel Big Sur?
Yes, there's an onsite restaurant. Nearby restaurants include Afrigonia (4-min walk), Aldea Restaurant (4-min walk), and Amerindia (4-min walk).
What's the area around Hotel Big Sur like?
Hotel Big Sur is a short 3-minute walk from Costanera and 4 minutes' walk from Museo Histórico.







Staff & service




Property conditions & facilities




10/10 Exceptional

Terrific hotel
Everything about the hotel is great, only complaint is with this type of construction, it can be noisy if neighbors above or adjoing rooms are loud. Otherwise, clean, nice location to the warerfront and friendly staff.
Bruce, 3-night trip
Verified guest review

10/10 Exceptional

Big Sur was very clean and modern, the staff was friendly and helpful, and their breakfast was quite good. The only possible downside was that it is very near the port, and a bit noisy most of the time. However that also meant that you have spectacular views of the ocean, mountains, and glaciers every time you look out a window. If I was to go back I would certainly choose to stay at Big Sur.
Douglas, 3-night trip
Verified guest review

10/10 Exceptional

If I go back to Puerto Natales, I'll be stopping at this hotel again. Lovely hotel with great staff and breakfast. Great location in town too!
Verified Expedia guest review

8/10 Very good

Todo, bien. Solo que no había TV en la habitación.
patricio, 4-night trip
Verified guest review

6/10 Good

JUAN EDUARDO, 1-night trip
Verified guest review