Choose dates to view prices

Sheraton Phoenix Downtown

Photo gallery for Sheraton Phoenix Downtown

View from property
Hypo-allergenic bedding, down comforters, in-room safe, desk
Hypo-allergenic bedding, down comforters, in-room safe, desk
Hypo-allergenic bedding, down comforters, in-room safe, desk
Hypo-allergenic bedding, down comforters, in-room safe, desk

Overview of Sheraton Phoenix Downtown

Sheraton Phoenix Downtown

4.0 star property
4-star hotel with 2 restaurants, near Phoenix Convention Center

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
340 N 3rd Street, Phoenix, AZ, 85004
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 26 meeting rooms
  • Limo/town car service
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

About this area

What's nearby

  • In Downtown Phoenix
  • Phoenix Convention Center - 4 min walk
  • Chase Field - 11 min walk
  • Footprint Center - 1 min drive
  • Grand Canyon University - 13 min drive
  • Phoenix Zoo - 14 min drive
  • Desert Botanical Garden - 16 min drive
  • Arizona State University - 18 min drive
  • Ak-Chin Pavilion - 21 min drive
  • Scottsdale Fashion Square - 22 min drive
  • Camelback Mountain - 27 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive
  • Phoenix Deer Valley Airport (DVT) - 25 min drive
  • Scottsdale, AZ (SCF) - 26 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 28 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 30 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 38 min drive
  • 3rd Street - Washington Station - 6 min walk
  • Van Buren - 1st Ave Station - 8 min walk
  • 3rd Street - Jefferson Station - 8 min walk

Restaurants

  • Einstein Bros. Bagels - 5 min walk
  • Networks Bar and Grill - 5 min walk
  • The Breadfruit - 6 min walk
  • Steve's Greenhouse Grill - 6 min walk
  • Majerles Sports Grill - 7 min walk

About this property

Sheraton Phoenix Downtown

When you stay at Sheraton Phoenix Downtown, you'll be within a 15-minute drive of Phoenix Convention Center and Grand Canyon University. Guests can take a dip in the outdoor pool or grab a bite to eat at & More, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a 24-hour fitness center, and a fitness center. Fellow travelers like the helpful staff and central location. The property is just a short walk to public transportation: 3rd Street - Washington Station is 6 minutes and Van Buren - 1st Ave Station is 8 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 1003 rooms
  • Arranged over 31 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-out available
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only, 1 per room, up to 40 lbs)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*

Parking

  • Secured covered onsite self parking (USD 28.00 per night; includes in/out privileges)
  • Secured covered onsite valet parking (USD 38.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Access to nearby health club
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Wildlife viewing nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • 26 meeting rooms
  • Computer station
  • Conference space (111961 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 65-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

& More - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Carcara - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 25.00 per accommodation, per night. This fee does not apply to children under 1 year of age.

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per night (rates may vary)
  • Breakfast costs between USD 12 and USD 18 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Covered self parking costs USD 28.00 per night with in/out privileges
  • Covered valet parking costs USD 38.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Sheraton Phoenix Downtown
Phoenix Downtown Hotel
Phoenix Downtown Sheraton
Phoenix Downtown Sheraton Hotel
Sheraton Hotel Phoenix Downtown
Sheraton Phoenix Downtown
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix
Sheraton Grand Phoenix Hotel
Sheraton Grand Phoenix
Sheraton Phoenix Phoenix
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix Downtown Phoenix
Sheraton Phoenix Downtown Hotel Phoenix

Frequently asked questions

Does Sheraton Phoenix Downtown offer free cancellation for a full refund?
Yes, Sheraton Phoenix Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Phoenix Downtown?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at Sheraton Phoenix Downtown on 25 Dec 2022 start from CA $226, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Phoenix Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Phoenix Downtown?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Phoenix Downtown?
Yes, dogs stay free, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Phoenix Downtown?
Yes. Self parking costs USD 28.00 per night. Valet parking costs USD 38.00 per night.
What are the check-in and check-out times at Sheraton Phoenix Downtown?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Sheraton Phoenix Downtown?
No, this hotel doesn't have a casino, but Casino Arizona (23-min drive) and Vee Quiva Casino (26-min drive) are both nearby.
What is there to do at Sheraton Phoenix Downtown and nearby?
Have fun with activities like cycling, hiking, and mountain climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes game viewing and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. Sheraton Phoenix Downtown also has access to a nearby health club.
Are there restaurants at or near Sheraton Phoenix Downtown?
Yes, there are 2 onsite restaurants. Nearby restaurants include Einstein Bros. Bagels (5-min walk), Networks Bar and Grill (5-min walk), and The Breadfruit (6-min walk).
What's the area around Sheraton Phoenix Downtown like?
Sheraton Phoenix Downtown is in Downtown Phoenix, a short 6-minute walk from 3rd Street - Washington Station and 4 minutes' walk from Phoenix Convention Center. Travelers say the local area is good for shopping and very central.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

Great location
Great location if going to Convention Center. Hotel restaurant is super yummy. Staff was incredibly friendly and helpful. The only downside was the TV that illuminates a light after you turn it off...if you are sensitive to light...this will kill your sleep.
Denise, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Check-in was quick even though they were busy.
Earla, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

In need of parking
Very nice. However they have 1000 rooms and only 200. Parking spots. Trouble with key cards but just had reprogrammed a few times a day.
Amy, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Roger, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cristian, 3-night trip
Verified Expedia guest review

10/10 Exceptional

!
Alexander, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Fresh modern decor, lobby and bar area really nice. Breakfast food excellent
Mark, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Esther, 4-night trip
Verified Expedia guest review

2/10 Poor

My stay started with a slew of things that didn't work - room key card, room phone (could not even call front desk), no wifi. Things went from bad to worse when I wanted to wash before bed and there was no water. Apparently, the entire hotel had no water. On that day, there was a conference at the hotel and I can imagine that the staff were very busy. But that's no excuse for the staff to be unprofessional. There were 7 staff at the reception, (2 helping 1 guest , 2 doing something, 3 chatting) and I was the next in line. There was no acknowledgement from any of the staff, no eye contact. I waited for nearly 10 minutes. Sheraton supposed to be a premium name brand. There are many other premium hotels and Sheraton is not on my list of choices.
Andrew, 1-night trip
Verified Expedia guest review