Hilton Garden Inn Louisville/Northeast

Photo gallery for Hilton Garden Inn Louisville/Northeast

Lobby
Indoor pool
Indoor pool
Room amenity
Premium bedding, desk, laptop workspace, iron/ironing board

Overview of Hilton Garden Inn Louisville/Northeast

Hilton Garden Inn Louisville/Northeast

3.0 star property
Pet-friendly hotel with 1 indoor pools, connected to a shopping center, near Paddock Shops

8.8/10 Fabulous

642 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
9850 Park Plaza Ave, Louisville, KY, 40241
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Spa tub
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
For families
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Mall St. Matthews - 15 min drive
  • Louisville Waterfront Park - 16 min drive
  • Kentucky International Convention Center - 17 min drive
  • Louisville Slugger Museum - 17 min drive
  • Fourth Street Live! - 19 min drive
  • KFC Yum Center - 19 min drive
  • Kentucky Kingdom - 22 min drive
  • Kentucky Exposition Center - 25 min drive
  • University of Louisville - 20 min drive
  • Churchill Downs - 22 min drive

Getting around

  • Louisville, KY (LOU-Bowman Field) - 15 min drive
  • Louisville Intl. Airport (SDF) - 22 min drive

About this property

Hilton Garden Inn Louisville/Northeast

Enjoy your visit to Louisville with a stay at Hilton Garden Inn Louisville/Northeast. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Great American Grill, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers like the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 135 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - noon
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Breakfast (surcharge) 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (3000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Spa tub

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable/satellite channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Dining

Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
The Pavillion Lounge - This bar specializes in American cuisine and serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Breakfast is offered for an extra charge of USD 11.00 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts major credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Hotel Louisville Ne
Hilton Garden Inn Louisville Ne
Hilton Garden Inn Louisville Northeast Hotel
Hilton Louisville Northeast
Hilton Garden Inn Louisville Northeast
Hilton Garden Inn Louisville/Northeast Hotel
Hilton Garden Inn Louisville/Northeast Louisville
Hilton Garden Inn Louisville/Northeast Hotel Louisville

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

9.0/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Hotel was very nice. Beds were comfortable. Free coffee
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location-- great stay!
We felt welcome from the moment we stepped through the door. The desk clerk (I wish I could remember her name) asked us about our journey there and when she learned we had driven quite a distance she offered us cold bottles of water. Check in was smooth. Our room was very clean and attractive, with a huge TV, much larger than most hotel TV's. The clerk made an excellent recommendation for our dinner-- a restaurant within walking distance--that was spot on. She really went above and beyond for us. The hotel is located in an upscale shopping complex with plenty of places to eat in every price range, and there was easy access back to the highway.
Valerie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ok for short stays
Stay was fine. Place is quiet. Parking good. Did not eat the $11 breakfast. Nearby paddock shops and restaurants. Kroger’s and gas station across street. Good location for walking around or outdoors exercise.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mary P, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Betty, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Attending a funeral
Gail, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Pool area was great. Staff was accommodating.
Anthony, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Disappointed
Staff and accommodations were as expected. However, elevators had several issues, hallway carpets were dirty and without AC and found something unexpected in the room (not cleaned properly). Overall disappointed with the overall quality versus price of room for the location.
Matthew, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Sierra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sophia, 1-night family trip
Verified Hotels.com guest review