Guests
All properties in West Drayton, England, United Kingdom

Sofitel London Heathrow, West Drayton

Luxury hotel in Heathrow Villages with restaurant and bar/lounge

  • Free WiFi
From
$226 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Luxury Room, 1 King Bed, Business Lounge Access (with lounge access) - Bathroom
  • Superior Room, 1 King Bed - Bathroom
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 68
1 / 68Lobby Sitting Area
Terminal 5, West Drayton, TW6 2GD, England, United Kingdom
9.0.Superb.
  • Within the airport for late arrival and early departure

    Mar. 14, 2020

  • shower drain was clogged and flooded the bathroom floor. The drain cover was covered with…

    Feb. 20, 2020

See all 2,046 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Quiet
Walkable
Safe
Transportation options
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 605 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • In Heathrow Villages
  • Stockley Park - 5.9 mi / 9.6 km
  • London Motor Museum - 6.2 mi / 10.1 km
  • Windsor Castle - 7.8 mi / 12.6 km
  • LEGOLAND® Windsor - 11.3 mi / 18.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)
  • Junior Suite, 1 King Bed
  • Superior Room, 1 King Bed
  • Classic Twin Room, 2 Single Beds
  • Classic Room, 1 Queen Bed
  • Club Suite (Prestige)
  • Luxury Room, 1 King Bed
  • Superior Room, 2 Single Beds

What’s around

Landmarks

  • In Heathrow Villages
  • Stockley Park - 5.9 mi / 9.6 km
  • London Motor Museum - 6.2 mi / 10.1 km
  • Windsor Castle - 7.8 mi / 12.6 km
  • LEGOLAND® Windsor - 11.3 mi / 18.2 km

Getting around

  • Heathrow Airport (LHR) - 7 min drive
  • Gatwick Airport (LGW) - 43 min drive
  • London City Airport (LCY) - 51 min drive
  • Luton Airport (LTN) - 37 min drive
  • Heathrow Terminal 5 Station - 6 min walk
  • Staines Station - 7 min drive
  • Heathrow Terminals 2 & 3 Station - 8 min drive
map
See on map
Terminal 5, West Drayton, TW6 2GD, England, United Kingdom

At a glance

Hotel size

  • This hotel has 605 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 18.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • 24-hour fitness facilities
  • Golfing nearby

Working away

  • Business center
  • Number of meeting rooms - 45
  • Conference space
  • Conference space size (feet) - 32292
  • Conference space size (meters) - 3000

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Refundable depositPay at property

  • Deposit: GBP 100.00 per night

Optional extras

  • English breakfast is offered for an extra charge of GBP 19.95 per person (approximately)

Children and extra bedsPay at property

  • Rollaway beds are available for GBP 20.0 per stay

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs GBP 18.00 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Free PCR COVID-19 testing is available on site (reservations required for on-site testing).

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash.

Also known as

  • Heathrow Sofitel
  • Sofitel London Hotel Heathrow
  • Sofitel London Heathrow Hotel West Drayton
  • Sofitel London Heathrow Hotel
  • Sofitel London Heathrow West Drayton
  • Sofitel London Heathrow West
  • Sofitel London Heathrow Hotel
  • Sofitel London Heathrow West Drayton
  • Sofitel London Heathrow Hotel West Drayton
  • London Heathrow Sofitel
  • London Sofitel
  • London Sofitel Heathrow
  • Sofitel Heathrow
  • Sofitel Heathrow London
  • Sofitel London
  • Sofitel London Heathrow
  • Sofitel London Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Sofitel London Heathrow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that free onsite COVID-19 testing (PCR screening) is available. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 18.00 per night.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Pilots (10-min walk), The 5 Tuns (11-min walk), and The Crown Rivers (11-min walk).
  • Maintain your daily exercise routine at the 24-hour gym.
9.0.Superb.
  • 4.0.Fair

    Didn’t receive vip benefits or choice of beds. Not worth the price

    1 night trip, Feb. 10, 2020

    Verified Expedia guest review

  • 6.0.Good

    Over-priced (but then most airport hotels are)... Very poor air conditioning - dry and noisy... Almost 50 quid for a glass of wine and some simple cheeses!!

    1 night business trip, Feb. 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Physically attached to terminal 5. If you need a great bed for a morning flight, it can't be beat.

    Rob, 1 night romance trip, Jan. 31, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    OVERALL GOOD BUT NOT FAMILY FRIENDLY

    Excellent bed. Fantastic breakfast. Nowhere for family is to have a meal at night and restaurant had to take bookings which is strange for an airport hotel. A little disappointed that the spa / pool was 25 GBP more on top of room charge. Room was small. TV had very few channels on compared to most other hotels, with many channels in other languages and maybe five ones in English. Room service took 40 minutes to arrive.

    Russell, 1 night family trip, Dec. 27, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Convenient if have Heathrow flight. A train ride away from Knightsbridge but expect 45 mins to 1 hr. Can use express train for paddington station if want to go there instead.

    1 night romance trip, Nov. 30, 2019

    Verified Expedia guest review

  • 6.0.Good

    Location at airport suited our needs for next day early flight

    1 night romance trip, Nov. 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Outstanding as usual. Sofitel London Heathrow is an enchanting oasis in the harsh world of business travel.

    Roy, 1 night business trip, Nov. 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Convenient for transit out from Heathrow. The Underground tube is close by for a fast trip to Central London if require.

    DonC, 1 night romance trip, Nov. 2, 2019

    Verified Expedia guest review

  • 6.0.Good

    reception and reservation staff

    Compared to my stay in prior times, this time's experience esp with the reception staff changed the way I look at Sofitel Heathrow. I'd rather stay in any other location in Heathrow airport. I chose Sofitel because of my previous stay and location. However this time the staff at the reception upon my arrival was not friendly nor had any patience with me and my mother. I will not stay here again. And when I called to complain and explain my concerns with the reception staff. The person who answered the call said she will look into it and call me back and she never did. They really need to respect their guests and be helpful esp with elderly people. Really this experience made Sofitel Heathrow one of the worst hotel stays ever.

    1 night trip, Nov. 2, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Excellent North American style modern facility with spacious rooms and very close to airport terminal s as well as transportation into London

    AK, 2 night business trip, Nov. 1, 2019

    Verified Expedia guest review

See all 2,046 reviews