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All properties in West Drayton, England, United Kingdom
1 room, 2 adults

Sofitel London Heathrow, West Drayton

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD, United Kingdom

Luxury hotel in Hillingdon with 2 restaurants and 2 bars/lounges
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Within the airport for late arrival and early departureMar. 18, 2020
  • shower drain was clogged and flooded the bathroom floor. The drain cover was covered with…Mar. 3, 2020

Sofitel London Heathrow, West Drayton

from $208 CAD
  • Luxury Room, 1 King Bed (with lounge access)
  • Junior Double Room, 1 King Bed with Sofa bed
  • Superior Double Room, 1 King Bed
  • Classic Twin Room, 2 Single Beds
  • Classic Double Room, 1 Queen Bed
  • Club Suite, 1 Bedroom (Prestige)
  • Luxury Room, 1 King Bed
  • Superior Room, 2 Single Beds

What’s around Sofitel London Heathrow, West Drayton

Landmarks

  • In Hillingdon
  • Stockley Park - 6.3 mi / 10.2 km
  • London Motor Museum - 7.6 mi / 12.2 km
  • Windsor Castle - 8.1 mi / 13.1 km
  • Legoland - 11.7 mi / 18.8 km

Getting around

  • Heathrow Airport (LHR) - 12 min drive
  • Gatwick Airport (LGW) - 43 min drive
  • Heathrow Terminal 5 Station - 6 min walk
  • Staines Station - 7 min drive
  • Heathrow Terminal 4 Station - 8 min drive

At a glance

Key facts

Hotel size

  • This hotel has 605 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:00 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Golfing nearby
  • Health club
Working away
  • Business center
  • Number of meeting rooms - 45
  • Conference space
  • Conference space size (feet) - 32292
  • Conference space size (meters) - 3000
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sofitel London Heathrow, West Drayton’s small print

Also known as

  • Heathrow Sofitel
  • Sofitel London Hotel Heathrow
  • Sofitel London Heathrow Hotel West Drayton
  • Sofitel London Heathrow Hotel
  • Sofitel London Heathrow West Drayton
  • Sofitel London Heathrow West
  • Sofitel London Heathrow Hotel
  • Sofitel London Heathrow West Drayton
  • Sofitel London Heathrow Hotel West Drayton
  • London Heathrow Sofitel
  • London Sofitel
  • London Sofitel Heathrow
  • Sofitel Heathrow
  • Sofitel Heathrow London
  • Sofitel London
  • Sofitel London Heathrow
  • Sofitel London Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: GBP 100.00 per night

Optional extras

Self parking costs GBP 18.00 per night

Rollaway beds are available for GBP 20.0 per stay

English breakfast is offered for an extra charge of GBP 19.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sofitel London Heathrow, West Drayton

  • Does Sofitel London Heathrow offer free cancellation for a full refund?
    Yes, Sofitel London Heathrow does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sofitel London Heathrow?
    Yes. Self parking costs GBP 18.00 per night.
  • Are pets allowed at Sofitel London Heathrow?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Sofitel London Heathrow?
    You can check in from 2:00 PM to 5:00 AM. Check-out time is noon.
  • Are there restaurants at or near Sofitel London Heathrow?
    Yes, there are 2 onsite restaurants. Nearby restaurants include The 5 Tuns (11-min walk), The Crown Rivers (11-min walk), and Carluccio's (12-min walk).
  • What is there to do near Sofitel London Heathrow?
    Recommended spots to visit include Stockley Park (6.3 mi) and London Motor Museum (7.6 mi), along with Windsor Castle (8.1 mi) and Legoland (11.7 mi).

Recent reviews

Superb 9.2 From 2,918 reviews

Very Good 8.0
OVERALL GOOD BUT NOT FAMILY FRIENDLY
Excellent bed. Fantastic breakfast. Nowhere for family is to have a meal at night and restaurant had to take bookings which is strange for an airport hotel. A little disappointed that the spa / pool was 25 GBP more on top of room charge. Room was small. TV had very few channels on compared to most other hotels, with many channels in other languages and maybe five ones in English. Room service took 40 minutes to arrive.
Russell, ca1 night family trip
Exceptional 10.0
Outstanding as usual. Sofitel London Heathrow is an enchanting oasis in the harsh world of business travel.
Roy, ca1 night business trip
Good 6.0
reception and reservation staff
Compared to my stay in prior times, this time's experience esp with the reception staff changed the way I look at Sofitel Heathrow. I'd rather stay in any other location in Heathrow airport. I chose Sofitel because of my previous stay and location. However this time the staff at the reception upon my arrival was not friendly nor had any patience with me and my mother. I will not stay here again. And when I called to complain and explain my concerns with the reception staff. The person who answered the call said she will look into it and call me back and she never did. They really need to respect their guests and be helpful esp with elderly people. Really this experience made Sofitel Heathrow one of the worst hotel stays ever.
ca1 night trip
Good 6.0
Location over everything ; great staff
Convenience over value; not sure why I paid for an upgrade - the bed was indeed a king size but it was severely lacking any sort of 5 star prestige ; the room was pretty dull ; location was amazing as I could walk to the airport - which is a good win; staff were extremely helpful
Paul, ca1 night business trip
Exceptional 10.0
We were between flights. The hotel is very conveniently located and having Sixt rental cars there as well was a real benefit. We were particularly impressed by the male cleaner on our floor - he went out of his way to help.
david, ca1 night romance trip
Very Good 8.0
Sofitel
Room was very cold even when temperature increased, but duvet was awesome!
Shelley, ca1 night trip

Sofitel London Heathrow, West Drayton

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