6/10 Good
21 Sept 2023
Disappointing
The hotel itself was super! Our room had issues with the toilet being used and left dirty. We were more bed but to a smaller room. Had a King bed with sofa and got moved to just a King. No compensation. I am sure the resort was not full so we expressed our disappointment but no resolution The outdoor facilities were a mess. The hurricane had just rolled through but the state of the outdoors was not a hurricane issue. The tennis courts, for instance, were locked with weeds growing higher than the nets. Many of the outdoor trails were very over run. The wet spots were due to the hurricane, and we expected that, but looked like no maintenance had been done all season. We were visitors to Nova Scotia and the resort was recommended by a local. When they came to visit us, they were shocked to see the condition Wish we could have seen it in its prime. BUT the staff were friendly and the food was excellent.
Verified traveller
1-night trip
Verified Hotels.com guest review