Majestic Elegance Punta Cana - All Inclusive

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Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas, sun loungers

Overview of Majestic Elegance Punta Cana - All Inclusive

VIP Access

Majestic Elegance Punta Cana - All Inclusive

4.5 star property
Upscale beachfront property with spa, near Arena Gorda Beach

8.8/10 Fabulous

1,918 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
The price is CA $559
Price available on 07/07/2022
Map
Playa Bavaro - Punta Cana, Punta Cana, La Altagracia, 23000
Main amenities
  • Daily housekeeping
  • On a private beach
  • Casino
  • 6 restaurants and 2 poolside bars
  • 15 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Free children's club
  • 3 outdoor tennis courts
  • Health club
  • Sauna
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Separate bathtub and shower
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Arena Gorda Beach - 1 min walk
  • Cana Bay Golf Club - 24 min walk
  • Punta Blanca Golf Course - 6 min drive
  • Iberostar Golf Course - 10 min drive
  • White Sands Golf Course - 11 min drive
  • Princess Tower Casino Punta Cana - 11 min drive
  • Casino Diamante Punta Cana Grand - 13 min drive
  • Cortecito Beach - 13 min drive
  • Los Corales Beach - 14 min drive
  • Manati Park Bavaro - 12 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 23 min drive

About this property

Majestic Elegance Punta Cana - All Inclusive

The Majestic Elegance Punta Cana adults only is aimed exclusively at an adult audience, offering a privileged location within Majestic Elegance Punta Cana. The Elegance Club has 315 suites and its guests have Majestic Supreme service, 4 private pool areas with bar , two exclusive beach areas with bar service, two Lounges with spectacular sea views and private check in / check out at the Majestic Lounge, among others. The Elegance Club is separated from the rest of the resort by a natural fence that ensures the privacy of the guests. In addition to the facilities and services of the Majestic Elegance Punta Cana Main Section, Elegance Club guests also enjoy four private pool areas with Balinese beds, two private beach areas with Balinese beds, three VIP Lounges, two of them facing to the sea, with air conditioning, including area with customer service and food area with light snacks and drinks. The third lounge is located near the Lobby and also serves light snacks and coffee.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (all beverages included)

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 597 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 6 restaurants
  • 15 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Kayaking
  • Sailing
  • Scuba diving
  • Surfing/boogie boarding
  • Water skiing
  • Windsurfing
  • Shopping
  • Pool table
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (7266 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Health club
  • 18 holes of golf
  • An outdoor pool
  • Arcade/game room
  • Casino
  • Full-service spa
  • Nightclub
  • 9 casino gaming tables
  • 54 casino slot machines
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 42-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (all beverages included)

Spa

BLOSSOM has 10 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Dining

Flavours - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Il Botaccion - This diner specializes in Italian cuisine and serves dinner only. Open daily.
See and See - This beach restaurant specializes in seafood and serves dinner only. Open daily.
El Asadito - Overlooking the garden, this steakhouse serves dinner only. Open daily.
9 Doors - This sushi bar specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 100 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 6:00 PM
  • Children under 17 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

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Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Juan, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

norgen, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible experience.
Horrible experience overall. The shower has almost no water, and they call themselves a 5 star hotel. The hotel is not for family with kids. There was wedding parties in front of my rooms. My kids couldnt sleep until 11 am. The drain in the shower stinks. You can smell a VERY BAD ODOUR from the bed with the bathroom door closed. Cant control the temperature in the room. The thermostat was broken. It is either too hot or too cold. There is no food in the afternoon. The only restaurant that offers food in the afternoon there is just leftovers from the lunch. I have much more to say but it wont fit here.
Raphael, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

Not a 5 star hotel - BEWARE
Not a 5-star hotel at all. The experience was really bad. To begin with, our room water didn’t work, so no good shower at all. The AC couldn’t be adjusted, service room took at least 2 hours. I tried to give them a chance to fix the problems, but only promises were made and nothing happened. We went to celebrate our 15-year anniversary and we’re really disappointed. The only good things are the pool and the weather, but every hotel has them.
Diogo C, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

Honest review of Majestic
I don’t known if these people who wrote reviews stayed at the same place or there was a promotion and they got free rooms but this all inclusive was terrible. So when I stay at all inclusive couple things I look for the food, room and service and they where all pretty bad. The food was absolutely terrible I don’t know how you can mess breakfast up. The eggs where always burnt and they never had orange juice. Went to eat lunch they claim they don’t have bottled water while the employees are drinking them. Let’s go to service the day time crew was pretty decent no complaints about them. The night time crew was absolutely terrible you come up to the bar no hello just a dirty look like there doing you some sort of favor. I ordered a drink at the bar in the plaza the guy literally grabs the used cup that someone just finished drinking from washed it with a little water and served it to me I was so disgusted. Try walking around and ask a employee for direction they look at you and just walk away or claim they don’t speak any English. I can go on and on but the final thing was that a couple we played pool volleyball got bit my bedbugs they stayed in building 3. I def don’t recommend this hotel.
4-night trip
Verified Hotels.com guest review

6/10 Good

It was okay. Service sucks!! People are so slow when it comes to service. You must beg them for something you need. They also expect you to speak Spanish even though you would think that you could get away with English. The property was clean and had a lot of different activities.
Gulyam, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Great family time
We had a great experience in general. However, I do feel that when certain staff noticed we were locals, they didn’t give the extra mile that one would expect in my situation. I often had to bring up that I bought through hotels.com to even get them to listen. I’m 8 months pregnant with a 2 years old and a 3 years old. I explained that at the front desk from day 1 and even had to rent a wheelchair! You would expect some flexibility just because of that… but my experience in that sense was a bit disappointing except for ANYELO from entertainment and JOSE EMMANUEL from the teppanyaki. I had stayed at the VIP CLUB - Majestic Mirage in the past and had a significantly better experience. If I decide to go back, I would definitely book here again and/or include the VIP Club in my reservation. Also, take into account that they have no flexibility concerning late check out without a fee. I had two rooms and because we are extra slow with the kids and my mobility issues, etc. we asked if could keep one for an extra hour or two to be able to give them a bath and prepare more calmly. They transferred me to “public relationships” who was reluctant to help or even try. After I insisted, she promised to ask the supervisor and get back to me. She never did and I ended up checking out earlier than needed just to make sure I didn’t get charged US$100 more for using the bathroom one more time. Otherwise, everything went well.
Mariel, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Unfriendly and unwelcome
Internet was 2G and was extremely slow. I had to pay out of my pocket from my T-Mobile to use 3G. It’s unbelievable that 4.5 stars had 2G internet these days while 5G had been used in so many other countries. Mattresses were poor quality, front desk, guests services staffs and lobby bar staffs were unfriendly and unwelcome attitude ignored the presence of guests in lobby bar. Staffs didn’t even come to ask for assistance when was sitting in lobby bar for hours.
Linh, 10-night family trip
Verified Hotels.com guest review

8/10 Very good

We picked this resort based off of reviews. I would definitely stay here again but there are some minor things that would have made our stay better. It is 1/3
Sean, 11-night trip with friends
Verified Hotels.com guest review

6/10 Good

Gregory, 4-night trip
Verified Hotels.com guest review