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InterContinental Dubai Festival City, an IHG Hotel

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Exterior
Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, pool umbrellas
Premium bedding, minibar, in-room safe, individually decorated

Overview of InterContinental Dubai Festival City, an IHG Hotel

InterContinental Dubai Festival City, an IHG Hotel

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Dubai Festival City Mall

9.0/10 Superb

455 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is CA $232
Price available on 12/18/2022
Map
Crescent Drive, Dubai Festival City, Dubai, 45777

Room options

About this area

What's nearby

  • In Dubai Festival City
  • Dubai Creek - 12 min walk
  • Dubai Festival City Mall - 1 min drive
  • City Centre Deira - 10 min drive
  • Gold Souk - 21 min drive
  • BurJuman Mall - 16 min drive
  • Dubai World Trade Centre - 14 min drive
  • Dubai Fountain - 14 min drive
  • Dubai Aquarium & Underwater Zoo - 14 min drive
  • Dubai Mall - 15 min drive
  • Burj Khalifa - 17 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 10 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 31 min drive
  • Al Maktoum Intl. Airport (DWC) - 48 min drive
  • Creek Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Hard Rock Cafe - 6 min walk
  • Al Fanar Restaurant & Cafe - 9 min walk
  • Buca Di Beppo - 12 min walk
  • IKEA Dubai - 14 min walk
  • Eataly - 18 min walk

About this property

InterContinental Dubai Festival City, an IHG Hotel

InterContinental Dubai Festival City, an IHG Hotel is just 3.3 mi (5.3 km) from the airport and offers a shuttle (available 24 hours) for AED 214 per person one-way. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Anise, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a rooftop terrace. Fellow travelers say great things about the helpful staff and location.

Languages

Arabic, English, Filipino, French, German, Indonesian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 508 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • Shopping
  • Golfing nearby
  • Boat tours nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (45747 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Visual alarms in hallways
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 37-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Dining

Anise - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
Karam Al Bahr - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Pierre's Bistro and Bar - This bistro specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.
Choix by Pierre Gagnaire - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Vista Bar & Terrace - This bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 145 per person (approximately)
  • Airport shuttle service is offered for an extra charge of AED 214 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Guests under 15 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

InterContinental Dubai City
InterContinental Dubai Festival City
InterContinental Festival
InterContinental Festival Dubai City
InterContinental Festival Hotel
InterContinental Festival Hotel Dubai City
Intercontinental Dubai Festival City Hotel Dubai
InterContinental Dubai Festival City Hotel
InterContinental Festival City Hotel
InterContinental Festival City
InterContinental Festival Cit
InterContinental Dubai Festival City
InterContinental Dubai Festival City, an IHG Hotel Hotel
InterContinental Dubai Festival City, an IHG Hotel Dubai
InterContinental Dubai Festival City, an IHG Hotel Hotel Dubai

Frequently asked questions

Does InterContinental Dubai Festival City, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Dubai Festival City, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at InterContinental Dubai Festival City, an IHG Hotel?
As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at InterContinental Dubai Festival City, an IHG Hotel on 18 Dec 2022 start from CA $232, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at InterContinental Dubai Festival City, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at InterContinental Dubai Festival City, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at InterContinental Dubai Festival City, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at InterContinental Dubai Festival City, an IHG Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by InterContinental Dubai Festival City, an IHG Hotel?
Yes, an airport shuttle is available. The charge is AED 214 per person one-way.
What are the check-in and check-out times at InterContinental Dubai Festival City, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at InterContinental Dubai Festival City, an IHG Hotel and nearby?
Have fun with nearby activities such as boat tours and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. InterContinental Dubai Festival City, an IHG Hotel also has 2 bars and a 24-hour health club, as well as a sauna and a garden.
Are there restaurants at or near InterContinental Dubai Festival City, an IHG Hotel?
Yes, there are 4 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include Hard Rock Cafe (6-min walk), Al Fanar Restaurant & Cafe (9-min walk), and Buca Di Beppo (12-min walk).
What's the area around InterContinental Dubai Festival City, an IHG Hotel like?
InterContinental Dubai Festival City, an IHG Hotel is located by the river in Dubai Festival City, a short 12-minute walk from Dubai Creek and 10 minutes' walk from Dubai Festival City Mall. Travelers love the hotel's prime location.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

Bo, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

The only things is we had to have TAXI all the times. The hotel didn’t have shattle service. No other transport. So it was very expensive to and from hotel
Manubhai Bhana, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Amna, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I really liked everything in Dubai. I feel as my home country. For me Dubai is the best place.
Tilahun, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Bader, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Soleiman, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent!! Best room ever!!
May Brit, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean Hotel convenient Location Friendly staff
Faysel, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Yaman, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location of the property close to the Mall was a big bonus for shopping. The hotel rates were reasonable this time around.
Musa Samuel, 4-night romance trip
Verified Expedia guest review