Crowne Plaza Festival City, an IHG Hotel
Luxury hotel with spa, near Dubai Festival City Mall
Choose dates to view prices
Crowne Plaza Festival City, an IHG Hotel
Photo gallery for Crowne Plaza Festival City, an IHG Hotel
Overview of Crowne Plaza Festival City, an IHG Hotel
9.2
Superb
Property highlights
- Restaurant
- Bar
- Airport transfer
- Spa
- Free WiFi
Dubai Festival City, Dubai
Main amenities
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Outdoor pool
- Rooftop terrace
- Breakfast available
- Free airport drop-off
- Free area shuttle
- Free train station pick-up
- Free train station drop-off
- 24-hour health club
- Sauna
For families
- Children stay free
- Free cribs/infant beds
- Babysitting (surcharge)
- Children's pool
- Connecting/adjoining rooms available
- Private bathroom
Room options
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
View all photos for Premium Room, 1 King Bed (Waterfront View)
Premium Room, 1 King Bed (Waterfront View)
View all photos for Standard Room, 2 Twin Beds (Waterfront View)
Standard Room, 2 Twin Beds (Waterfront View)
View all photos for Standard Room
Standard Room
View all photos for Standard Room, 2 Twin Beds
Standard Room, 2 Twin Beds
View all photos for Suite, 1 Bedroom (Waterfront View)
Suite, 1 Bedroom (Waterfront View)
View all photos for Standard Room, 1 King Bed (Waterfront View)
Standard Room, 1 King Bed (Waterfront View)
View all photos for Standard Room (Waterfront View)
Standard Room (Waterfront View)
About this area
What's nearby
- In Dubai Festival City
- Dubai Creek - 22 min walk
- Dubai Festival City Mall - 1 min drive
- City Centre Deira - 6 min drive
- BurJuman Mall - 9 min drive
- Dubai World Trade Centre - 8 min drive
- Dubai International Convention and Exhibition Centre - 9 min drive
- Dubai Fountain - 9 min drive
- Dubai Aquarium & Underwater Zoo - 9 min drive
- Dubai Mall - 9 min drive
- Gold Souk - 10 min drive
Getting around
Restaurants
- Belgian Beer Cafe Dubai Festival City
- Anise - 1 min walk
- The Cheesecake Factory - 8 min walk
- مطعم ومقهى الفنار - 14 min walk
- PAUL Bakery & Restaurant - 14 min walk
About this property
Crowne Plaza Festival City, an IHG Hotel
Languages
Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Portuguese, Romanian, Russian, Spanish, Turkish
Sustainability
Sustainability practices
Electric car charging station
Double-glazed windows
Comprehensive food waste policy
LED lighting (80% minimum)
Vegetarian dining options
This information is provided by our partners.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.
At a glance
Hotel size
- 316 rooms
- Arranged over 19 floors
Arriving/Leaving
- Check-in time from 3:00 PM - anytime
- Minimum check-in age: 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site
- Onsite parking includes off-street options
Transfers
- Free airport drop off from 6:00 AM to midnight
- Free train station shuttle from 6:00 AM to midnight
Offsite
- Free area shuttle within 10 kilometres
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
- Restaurant
- Bar/lounge
- Poolside bar
- Coffee shop
- Coffee/tea in a common area
- Barbecue grills
- 24-hour room service
- Snack bar/deli
- Water dispenser
Traveling with children
- Children stay free (see details)
- Children's pool
- Free local shuttle
- Childcare in room (surcharge)
What to do
- Shopping
- Golfing nearby
Working away
- Business center
- 11 meeting rooms
- Computer station
- Conference center
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- On-site car rental
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Bike storage
- Pool loungers
- Pool umbrellas
Facilities
- ATM/banking
- Safe-deposit box at front desk
- Rooftop terrace
- 24-hour health club
- An outdoor pool
- Bicycle parking
- Full-service spa
- Spa tub
- Sauna
- Massage/treatment rooms
- Steam room
- Vegetarian dining options
- Double-glazed windows
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- Water dispenser
Accessibility
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Wheelchair-accessible parking
- Accessible airport shuttle
- Accessible train station shuttle
- Wheelchairs available on site
- Stair-free path to entrance
Room amenities
Be entertained
- Plasma television
- Premium TV channels
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Coffee/tea maker
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Soundproofed rooms
- Premium bedding
- Free crib/infant bed
- Rollaway/extra bed (surcharge)
Freshen up
- Private bathroom
- Shower/tub combination
- Bidet
- Eco-friendly toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free newspapers
- Free WiFi
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- Eco-friendly cleaning products provided
- LED light bulbs
- Water-efficient showers only
- Water-efficient toilets only
- Guidebooks/recommendations
- Local maps
Special features
Spa
Spa InterContinental has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a spa tub.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Dining
Zaytoun - This poolside restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Belgian Beer Cafe Dubai - This bar serves brunch, lunch, and dinner.
Skyline Lounge - This brasserie is located by the pool. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Mazar Lounge - This café specializes in international cuisine and serves light fare only. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: AED 20.00 per accommodation, per night
Optional extras
- Buffet breakfast is offered for an extra charge of approximately AED 112 per person
Children & extra beds
- In-room babysitting is available for an extra charge
- Rollaway beds are available for AED 150.0 per stay
Pool, spa, & gym (if applicable)
- Pool access available from 7:00 AM to 8:00 PM
- Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available through room service.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
Also known as
Crowne Plaza Festival
Crowne Plaza Festival City
Crowne Plaza Festival City Dubai
Crowne Plaza Festival City Hotel
Crowne Plaza Festival City Hotel Dubai
Festival City Crowne Plaza
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Festival City
Crowne Plaza Festival City, an IHG Hotel Hotel
Crowne Plaza Festival City, an IHG Hotel Dubai
Crowne Plaza Festival City, an IHG Hotel Hotel Dubai
Frequently asked questions
Reviews
9.2
Superb
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities