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All properties in Helsinki, Finland
1 room, 2 adults

Hotel Haven, Helsinki

5-star5 stars
Unioninkatu 17, Helsinki, 00130, Finland

Luxury hotel with 3 restaurants, near Helsinki Cathedral
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Bar
Bar is awesome
Comfort
Very comfortable
Room
Great room
Wellness Area
Wellness & sports facilities could be improved

Hotel Haven, Helsinki

from $335 CAD
  • Superior Room (Prime)
  • Superior Room
  • Suite (Helsinki)
  • Deluxe Room, Harbour View (Grand)
  • Deluxe Room (Grand)

What’s around Hotel Haven, Helsinki

Landmarks

  • In Kaartinkaupunki
  • Helsinki Cathedral - 6 min walk
  • Stockmann - 9 min walk
  • Finlandia Hall - 21 min walk
  • Helsinki Ice Hall - 43 min walk
  • Kauppatori Market Square - 2 min walk
  • Kauppahalli - 3 min walk
  • Helsinki City Museum - 3 min walk

Getting around

  • Helsinki (HEL-Vantaa) - 22 min drive
  • Helsinki Central Station - 12 min walk
  • Helsinki Koydenpunojankatu Station - 19 min walk
  • Helsinki Pasilan Station - 14 min drive
  • Kauppatori Station - 2 min walk
  • Etelaranta Station - 3 min walk
  • Senaatintori Station - 4 min walk

At a glance

Key facts

Hotel size

  • This hotel has 137 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • Arabic
  • Danish
  • English
  • Estonian
  • Finnish
  • French
  • German
  • Italian
  • Norwegian
  • Spanish
  • Swedish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Haven, Helsinki’s small print

Also known as

  • Hotel Haven Helsinki
  • Hotel Haven
  • Haven Helsinki
  • Haven Hotel Helsinki
  • Haven Hotel Helsinki
  • Hotel Haven Hotel
  • Hotel Haven Helsinki
  • Hotel Haven Hotel Helsinki

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Optional extras

Self parking costs EUR 39 per night

Rollaway beds are available for EUR 50.0 per night

Buffet breakfast is offered for an extra charge of EUR 30 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per accommodation, per day (maximum EUR 50 per stay)

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 574 reviews

Very Good 8.0
Well-appointed, but with some serious flaws
This is a very good location for proximity to the inner harbour, to Katajanokka, to the Esplanade and to the downtown shopping areas (Kluuvi, Aleksanterikatu, etc.). It is not particularly close to either the railway station or bus station, so for that (if you have luggage) you would need a taxi. The hotel is comfortable and well-appointed, and I had something of a view of the Viking Line boats at the Katajanokka terminal. I had great difficulty controlling the room temperature, and the plug in my bath-tub simply did not work. The entrance to the hotel would be difficult for people with a handicap -- they would have to know to go to the lower entrance and then use the elevator, but that's behind a door which is locked until you have an electronic key, which you get on check-in. I suppose you would have to pre-arrange something, but this *should not be* in a modern hotel in 2018, and especially not in the price range of this hotel. And from the Unioninkatu side, it's up half a dozen steps.
caOther trip
Very Good 8.0
Business trip
Lovely hotel in a good central location. Just a couple of housekeeping issues that were rectified. The staff in reception were very helpful and even asked a small review on check out for future use. As it was a business trip I will be returning so will be interesting to see if that has been taken into consideration next time.
Emma, gb3 night business trip
Poor 2.0
l that
Noise by the street and it’s not easy to out and in the building you have to use different stairs and elevator and management were rude when I asked for upgrade and to pay
us2 night trip with friends
Good 6.0
Stars aren't everything
A nice hotel conveniently located with big rooms, no qualms about that. But for a five-star hotel, it is severely lacking in quality and service. For a hotel of this class, I expect: * towels without holes in them * clean rooms (I know, black furniture shows every speck of dust but it also shows where it was NOT cleaned) * carpets that are not coming undone at the edges and cause a trip hazard * toilet seats that are firmly affixed to the toilet But most of all, I do expect that when I report these issues, they are promptly fixed and addressed. To be fair though, the carpet was tidied up and only one towel had a hole in it, so I guess two out of four ain't bad. Service at the front desk is efficient yet devoid of any warmth, perhaps as a direct result of the typical Finnish demeanour. No enquiry on whether you enjoyed your stay on check out or if there is anything they can help with. Nothing, nada, niente. There are other, equally convenient hotels in the area that offer better standard and service at a lower price.
gb3 night family trip
Exceptional 10.0
lovely stay
Amazing stay.. the location was perfect and the room was specious, comfortable and soo lovely. We loved the breakfast and the ambience of the hotel. Thanks for everything
Amna, us3 night family trip

Hotel Haven, Helsinki

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