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All properties in Isla Mujeres, Quintana Roo, Mexico

Privilege Aluxes Isla Mujeres Adults Only, Isla Mujeres

Adults-only beachfront resort with spa, near Norte Beach

  • Free buffet breakfast and free WiFi
From
$298 CAD

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1 / 74Beach
9.0.Superb.
  • We didn't get the all inclusive.. breakfast was ok

    Mar. 3, 2020

  • Pool temperature much too warm. Reservations for buffet at pool should not be required.

    Feb. 27, 2020

See all 1,151 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Dining options
Convenient
Shopping
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 124 guestrooms
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools and 3 spa tubs

What’s around

  • On the beach
  • Norte Beach - 1 min walk
  • Costa Occidental de Isla Mujeres National Park - 2 min walk
  • Crayola House - 45 min walk
  • Mundaca House - 3.2 mi / 5.1 km
  • Tortugranja Turtle Farm - 3.5 mi / 5.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Aluxes Room
  • Deluxe Suite Garden View
  • Premium Suite Ocean or Garden View with Whirlpool bath
  • Superior Aluxes with Whirlpool bath

Location

  • On the beach
  • Norte Beach - 1 min walk
  • Costa Occidental de Isla Mujeres National Park - 2 min walk

What’s around

Landmarks

  • On the beach
  • Norte Beach - 1 min walk
  • Costa Occidental de Isla Mujeres National Park - 2 min walk
  • Crayola House - 45 min walk
  • Mundaca House - 3.2 mi / 5.1 km
  • Tortugranja Turtle Farm - 3.5 mi / 5.7 km
  • Capitán Dulché Museum - 3.8 mi / 6.2 km
  • Joysxee Floating Bottle Island - 4.2 mi / 6.8 km
  • Dolphin Discovery - 4.6 mi / 7.4 km
  • Punta Sam Ferry Terminal - 4.8 mi / 7.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 117 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 124 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 14
  • Minimum check-in age is 18

Children

  • Children (14 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Other information

  • Caters to adults only
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Sailing nearby
  • Scuba diving nearby
  • Beach towels
  • Pool sun loungers
  • Number of spa tubs - 3
  • Pool umbrellas

Working away

  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 6
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch plasma TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling
  • Tennis lessons
  • Tennis racquets
  • Windsurfing
  • Premium food items
  • Premium/non-domestic alcoholic beverages
  • Basic alcoholic beverages
  • Minibar
  • Room service
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities
  • Gratuities
  • Taxes

Spa

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Pool bar & snacks - This poolside bar serves lunch and light fare.

Small print

Also known as

  • Privilege Aluxes Hotel
  • Privilege Aluxes Isla Mujeres Hotel
  • Privilege Aluxes Isla Mujeres
  • Privilege Aluxes Isla Mujeres Hotel
  • Privilege Aluxes Isla Mujeres Adults Only Resort
  • Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
  • Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres
  • Privilege Aluxes Isla Mujeres
  • Privilege Aluxes
  • Hotel Privilege Aluxes
  • Isla Mujeres Privilege Aluxes
  • Privilege Aluxes
  • Privilege Aluxes Hotel
  • Privilege Aluxes Hotel Isla Mujeres
  • Privilege Aluxes Isla Mujeres

Optional extras

Airport shuttle service is offered for an extra charge of MXN 1800 per person (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Privilege Aluxes Isla Mujeres Adults Only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Privilege Aluxes Isla Mujeres Adults Only.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there are 3 onsite restaurants, featuring beachfront dining and Asian cuisine. Nearby restaurants include Rooster (3-min walk), Angelo (4-min walk), and Qubano (4-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 1800 per person roundtrip.
  • No, this resort doesn't have a casino, but PlayCity Casino (8.3 mi) and Royal Yak Casino and Sports Book (9.1 mi) are both nearby.
  • Have fun with nearby activities like sailing and scuba diving. Indulge in a treatment at the spa and soothe your senses in one of the 3 spa tubs. Privilege Aluxes Isla Mujeres Adults Only also has 2 outdoor pools, 2 bars, and a fitness center, as well as spa services and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Location (beach) and staff both beyond excellent. Food was great but not as much variety as in past-still beyond all expectations.

    8 night romance trip, Feb. 15, 2020

    Verified Expedia guest review

  • 4.0.Fair

    It was ok but definitely not 5 stars resort Check in was absolutely terrible and took forever You have to pay extra for pretty much everything They should tell guests that they are located across a cemetery and you look at it from the room They don’t have nothing open later like a snack bar We went out every evening to eat at the local restaurants because was the same food every day Very disappointed

    7 night trip with friends, Feb. 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great property, great food, beach was great, very nice room

    7 night romance trip, Jan. 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff members like Sergio, Ricardo, Antonio and Alex remembered us from prior visits and welcomed us like family! This property stands out as the best on Isla Mujeres!

    Gerhard, 9 night romance trip, Jan. 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I just got back from PA Dec 16, 2019. I love everything about PA and that's why I keep coming back. They have made a few changes since I was last there in 2017. The quality of the food may have decreased a tiny bit, but overall, IMO, this is a first class Hotel. The suites are amazing and clean and the entire staff of PA is to notch.

    PATRICE, 8 night trip with friends, Dec. 8, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The service was absolutely fantastic! The buffet breakfast was plentiful and varied and a great way to start the day. The beach chairs and towels were excellent and on the best part of North Beach! The mattresses in the rooms need to be updated as they are quite soft and lumpy throughout.

    Mike, 3 night romance trip, Nov. 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The beach is unbeatable. The water is so clean and clear, it is so beautiful. The food was wonderful and the staff are so friendly and helpful. Service was incredible.

    7 night family trip, Nov. 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel is beautiful, the rooms are large. The pool is fantastic and so are Sergio and Samuel who always have smiles. The food is good.

    3 night romance trip, Nov. 27, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    The beach is amazing, excellent layout and number of lounge chairs and palapas. Staff are friendly, helpful and accommodating. Street along the front of the hotel is noisy; limited restaurant options at the hotel but lots of choices closeby in the town.

    Thomas, 7 night romance trip, Nov. 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This is a lovely small resort for adults only. The pool is nice and warm, with swim up bar. Staff are amazing and food is really good. I would definitely go all inclusive as the drinks are really good. the beach restaurant is great and you can order from your beach chair. The beach is exceptional

    7 night romance trip, Nov. 16, 2019

    Verified Expedia guest review

See all 1,151 reviews