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The Star Grand at The Star Gold Coast

Photo gallery for The Star Grand at The Star Gold Coast

Exterior detail
Outdoor pool, open 6 AM to 9 PM, pool umbrellas, sun loungers
Outdoor pool, open 6 AM to 9 PM, pool umbrellas, sun loungers
Outdoor pool, open 6 AM to 9 PM, pool umbrellas, sun loungers
Superior Deluxe King Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of The Star Grand at The Star Gold Coast

The Star Grand at The Star Gold Coast

5.0 star property
Luxury hotel with 1 outdoor pools, connected to the convention center, near Pacific Fair Shopping Centre

8.6/10 Fabulous

1,115 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
8 Casino Drive, Broadbeach, QLD, 4218

Room options

About this area

What's nearby

  • In Broadbeach
  • Cavill Avenue - 11 min drive
  • Slingshot - 12 min drive
  • Robina Town Centre - 15 min drive
  • Wet'n'Wild Gold Coast - 29 min drive
  • Warner Bros. Movie World - 25 min drive
  • Kirra Beach - 34 min drive

Getting around

  • Coolangatta Airport (OOL) - 33 min drive
  • Varsity Lakes Station - 19 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Helensvale Station - 26 min drive
  • Broadbeach South Light Rail Station - 8 min walk
  • Florida Gardens station - 23 min walk

Restaurants

  • Rossini - 6 min walk
  • Valentinos - 6 min walk
  • George's Steak & Seafood Restaurant - 7 min walk
  • Hard Grind Coffee Retreat - 7 min walk
  • The Loose Moose - 7 min walk

About this property

The Star Grand at The Star Gold Coast

Situated by the ocean, The Star Grand at The Star Gold Coast is a great choice for a stay in Gold Coast. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cucina Vivo, one of 8 restaurants, which serves Italian cuisine and is open for dinner. Other highlights at this luxurious hotel include 6 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say great things about the location and comfortable guestrooms. Public transportation is close by: Broadbeach South Light Rail Station is just 8 minutes by foot.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Irish, Italian, Japanese, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 592 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (AUD 20 per stay)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 8 restaurants
  • 6 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Shopping
  • Beach nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Whale-watching nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (17513 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1985
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • 2 spa tubs

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Indonesian
  • Italian
  • Irish
  • Japanese
  • Korean
  • Malay

Room amenities

Be entertained

  • 65-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cucina Vivo - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Kiyomi - Overlooking the pool, this fine-dining restaurant specializes in Korean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Garden Kitchen & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Nineteen at The Star - Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Imperial at The Star - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 1.85 percent

Children & extra beds

  • Rollaway beds are available for AUD 50.0 per day

Parking

  • Self parking costs AUD 20 per stay
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 9 PM
  • Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

Frequently asked questions

Does The Star Grand at The Star Gold Coast offer free cancellation for a full refund?
Yes, The Star Grand at The Star Gold Coast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Star Grand at The Star Gold Coast?
As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at The Star Grand at The Star Gold Coast on 6 Dec 2022 start from CA $224, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Star Grand at The Star Gold Coast?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Star Grand at The Star Gold Coast?
Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9 PM.
Are pets allowed at The Star Grand at The Star Gold Coast?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Star Grand at The Star Gold Coast?
Yes. Self parking costs AUD 20 per stay. Parking spots may be limited.
What are the check-in and check-out times at The Star Grand at The Star Gold Coast?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at The Star Grand at The Star Gold Coast and nearby?
Have fun with activities like kayaking, parasailing, and scuba diving, and practice your swing at the nearby golf course. Soothe your senses in one of the 2 spa tubs or make use of other amenities, which include 6 bars and an outdoor pool. The Star Grand at The Star Gold Coast also has a fitness center and a garden.
Are there restaurants at or near The Star Grand at The Star Gold Coast?
Yes, there are 8 onsite restaurants, featuring Italian cuisine and garden views. Nearby restaurants include Rossini (6-min walk), Valentinos (6-min walk), and George's Steak & Seafood Restaurant (7-min walk).
What's the area around The Star Grand at The Star Gold Coast like?
The Star Grand at The Star Gold Coast is a short 8-minute walk from Broadbeach South Light Rail Station and 7 minutes' walk from Gold Coast Convention and Exhibition Centre. Travelers give top marks for the hotel's prime location.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.6/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Very happy
Was a great stay, breakfast was amazing, get there early as by 9am there is a huge line up... very clean, staff are great, room was clean and comfortable
Cassie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chalermkwan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was clean, and convenient
Tracy, 1-night family trip
Verified Lastminute guest review

6/10 Good

Closeness to things
Teena, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Great Stay very good
Tony, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Kylie, 2-night business trip
Verified Wotif guest review

4/10 Fair

We payed $560 for a room that was really worth $200. There was loud music outside and below our room window. We were expecting better for our 25th wedding anniversary. This didn’t come close.
Matthew, 1-night romance trip
Verified Wotif guest review

6/10 Good

Great location. Staff very friendly. Over priced for the rooms no water in the rooms have to pay $11 to get a small bottle of water brought up. Airconditiong was very loud. Harvest for breakfast was overcrowded.
Bonita, 1-night romance trip
Verified Wotif guest review

2/10 Poor

Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jane, 1-night trip
Verified Wotif guest review