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Hotel Palace Guayaquil

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Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
In-room dining

Overview of Hotel Palace Guayaquil

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Hotel Palace Guayaquil

4.0 star property
4-star hotel in Downtown Guayaquil with restaurant and conference center

9.0/10 Superb

691 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Chile No # 214 y Luque, Guayaquil, Guayas, 90110
Main amenities
  • Daily housekeeping
  • Restaurant
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 4 meeting rooms
  • Airport shuttle
  • Area shuttle
  • Shopping center shuttle
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Guayaquil
  • Malecon 2000 - 4 min drive
  • U.S. Consulate General - 10 min drive

Getting around

  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 9 min drive
  • Duran Train Station - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
Map

About this property

Hotel Palace Guayaquil

Hotel Palace Guayaquil is just 3.8 mi (6.1 km) from the airport and offers a shuttle (available 24 hours) for USD 12 per vehicle roundtrip. Guests can visit the fitness center for a workout or grab a bite to eat at Palace Restaurante, which serves breakfast, lunch, and dinner. Fellow travelers say great things about the comfortable beds and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite garage

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle within 5.00 km*
  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Children's menu

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (1722 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1958
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Palace Restaurante - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 12 per vehicle (roundtrip, maximum occupancy 4)
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for USD 36.6 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Hotel Palace Guayaquil
Palace Guayaquil
Palace Hotel Guayaquil
Hotel Palace Guayaquil Hotel
Hotel Palace Guayaquil Guayaquil
Hotel Palace Guayaquil Hotel Guayaquil

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.7/10

Eco-friendliness
Write a review

8/10 Very good

Clara, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient location
Well located, only $7 from the airport. A short walk from the Malecon and cable car.
Melanie, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wonderful inexpensive hotel in great location!! Comfy beds, lovely, helpful staff. Close to the Malecon, great showers and breakfast. Would definitely stay again.
G, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excepcional!
Great hotel, great service, great location, great restaurant with delicious food, friendly staff. This is my go to hotel whenever I’m in Guayaquil, nice clean room with a nice size bathroom and all the amenities, nice confortable beds and pillows, nice thick clean and very good towels, nice ice cold fridge. It’s also located in the heart of downtown, within walking distance to all major attractions.
Oswald A., 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was excellent
Hotel was excellent, service was excellent, perfect location, breakfast was excellent, restaurant was very good
Abraham, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding
I was very impressed with my stay. The entire staff was polite, helpful, and went above and beyond. The hotel is very clean and well maintained. The location is great, easy walk to all the places I wanted to see.
Rubin, 2-night trip
Verified Hotels.com guest review

2/10 Poor

This hotel is a scam. Go somewhere else!
Room stank of damp! Hotel manager agreed to a particular refund. Once left the hotel and find new accomodation the refund we agreed on was no longer honoured by the hotel. This is fraudulent behaviour and Hotels.com has shown no support at all!!!
Philipp, 11-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Oswald A., 1-night trip
Verified Hotels.com guest review

6/10 Good

Despite the price everything was very average.
Vincent, 5-night trip
Verified Expedia guest review

2/10 Poor

A sad old hotel falsely advertising as nice
This hotel is sad and in very poor condition. They mis advertise the state of their hotel and the services they had. They advertised a business center and good wifi. Neither worked as advertised and the employees said they weren't going to do anything about it. The beds are very old and must be from 1951 like the hotel, no support and squeak a lot. The room smells moldy.
2-night business trip
Verified Hotels.com guest review