Hotel The Royal Plaza

Photo gallery for Hotel The Royal Plaza

Primary image
Outdoor pool, lifeguards on site
Outdoor pool, lifeguards on site
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Hotel The Royal Plaza

Hotel The Royal Plaza

4.0 star property
Luxury hotel with 3 restaurants, near Gurudwara Bangla Sahib

6.4/10 Good

786 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is CA $86
Price available on 07/11/2022
Map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • 2 meeting rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Connaught Place
  • Gurudwara Bangla Sahib - 12 min walk
  • India Gate - 21 min walk
  • Gole Market - 27 min walk
  • Khan Market - 38 min walk
  • Kasturba Gandhi Marg - 2 min drive
  • National Museum - 2 min drive
  • Jantar Mantar - 1 min drive
  • Palika Bazaar - 2 min drive
  • Vigyan Bhavan - 2 min drive
  • Secretariat Building - 3 min drive

Getting around

  • Indira Gandhi International Airport (DEL) - 41 min drive
  • New Delhi Tilak Bridge Station - 4 min drive
  • New Delhi Pragati Maidan Station - 4 min drive
  • New Delhi Shivaji Bridge Station - 24 min walk
  • Patel Chowk Station - 4 min walk
  • Central Secretariat Station - 13 min walk
  • Shivaji Stadium Station - 17 min walk
  • Airport pick-up service

About this property

Hotel The Royal Plaza

Putting you within a 10-minute drive of India Gate and Gurudwara Bangla Sahib, Hotel The Royal Plaza features a nightclub and offers an airport pick-up service (available 24 hours) for INR 2248 per vehicle. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body scrubs, or aromatherapy. An outdoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. Fellow travelers say good things about the comfortable beds and helpful staff. The property is just a short walk to public transportation: Patel Chowk Station is 4 minutes and Central Secretariat Station is 13 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 419 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Free onsite valet parking

Transfers

  • Airport pickup (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Lifeguard on site

Working away

  • 2 meeting rooms
  • Conference space (2000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas

Facilities

  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Hindi

Room amenities

Be entertained

  • LCD television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Energy Spa and Salon has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

Lutyens - Onsite coffee shop. Open 24 hours.
Jasmine - This theme restaurant serves lunch and dinner.
Onyx - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of INR 1000 for adults and INR 1000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of INR 2248 per vehicle
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for INR 2000.0 per night
  • Airport shuttle service for children costs INR 2248

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Royal Plaza
Hotel Royal Plaza New Delhi
Royal Plaza New Delhi
Hotel The Royal Plaza Hotel
Hotel The Royal Plaza New Delhi
Hotel The Royal Plaza Hotel New Delhi

Frequently asked questions

Overall score and ratings

6.4

Good

6.8/10

Cleanliness

6.5/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

2/10 Poor

Construction site, beware reception promises
It is like staying at a construction site. Lots of work going on with plenty of noise. But most of all beware of what they say. I had already paid for breakfast and due to a dental issue I asked if they can send a simple breakfast to my room. They agreed and I asked if there was any extra charges and was told no. But at checkout time I was charged for every day for breakfast.. that means I paid twice for the same thing… and they blatantly had the gall to say that it was mentioned to me. Very poor service. Wifi is poor and have to take a code everyday so if you are doing virtual meetings be prepared to be disconnected without notice. I had to change room twice in this hotel for a 10 day stay. Am looking to lodge an official complaint regards the double charging for my breakfast.
Edvin, 10-night business trip
Verified Hotels.com guest review

2/10 Poor

Don’t stay here.
The service is terrible. Please do yourself a favour and don’t stay here. Also the rooms are smaller than a hen pen.
Bhanu, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Filthy Hotel
One of the worst hotel. Please don’t stay here. Everything is filthy including staff. Adding few pictures and you don’t want to see rest…yuck. Not fit to be on any hotel website. Hotels.com kindly remove them from your list of hotels in New Delhi, India.
Roopashri, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

NEED TO IMPROVE
# HOTEL WAS GOOD, AMBIENT WAS GOOD AT RECEPTION, BUT INSIDE THE ROOM, NO DRINKING # WATER AVAIABLE IN SIDE THE ROOM. TOWEL WAS IN VERY POOR CONDITION TEARED. # AT THIS TERIFF BREAKFAST NOT AVAILABE # HOPE NEXT TIME THIS EXPERIENCE WILL NOT REPEAT.
Subnesh, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ashok, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not a very good overall stay at the hotel. Needs improvements in many areas.
3-night trip
Verified Hotels.com guest review

2/10 Poor

LALIT, 3-night trip
Verified Hotels.com guest review

2/10 Poor

AVOID - Waste of Time, Comfort & Money
Pathetically disturbing experience. The manager knows everything yet turns a deaf ear. A day before booking I called for early check-in. No one answered the call for a long time. After trying for hours someone did. They said reception desk is busy which they will always be even during your stay. After arriving at the hotel all I witnessed was a cold look and plastic smile. They made me wait for two hours. The manager was present there so he knows everything. None of the requests were honored. A room with obstructed view was given. Service is so bad that once you ask the room service for anything you will get it next day. So if you wanna take a bath it's better to collect the towels for nex day shower. The floor near shower was water logged within minutes. They have less staff and the numbered staffs do everything. Hospitality is what you will never experience in this hotel. I would suggest avoid.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Anonymous
The receptionist did not check me in as he insisted on a physical copy of my password although I provided all documents in a soft copy (as it was stolen). This was so ridiculously stupid demand. I will never book in this hotel again and would not recommend this hotel to my family/friends.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything is quite good here.
MANISH CHANDRA, 1-night trip
Verified Expedia guest review