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Ace Hotel New York

4.0 star property
Hotel with restaurant, near 5th Avenue

Choose dates to view prices

Photo gallery for Ace Hotel New York

Lobby
Gift shop
Lobby lounge
Front of property
Street view

Reviews

8.0 out of 10
Very good
Steps from the Empire State Building and Madison Square Garden, Ace Hotel New York offers a vibrant retreat with 2 coffee shops, a Michelin star rated restaurant serving breakfast and dinner. Unwind at the bar or get energized at the 24-hour gym. The helpful staff has left guests feeling cared for.

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Non-smoking
  • Laundry facilities
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 2 coffee shops/cafes
  • 24-hour front desk
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is CA $192
CA $281 total
includes taxes & fees
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed (Medium King)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Medium King)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
Hypo-allergenic bedding
Down duvet
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Small)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Single)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds (Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Partial View (Bunk)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds, Partial View (Bunk)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds
Premium bedding, in-room safe, iron/ironing board, free WiFi

Arlo NoMad

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 1,591 reviews
The price is CA $236
CA $331 total
includes taxes & fees
Apr 27 - Apr 28
Arlo NoMad
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About the area

Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • Empire State Building - 6 min walk - 0.6 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Broadway - 13 min walk - 1.1 km
  • Times Square - 14 min walk - 1.2 km
  • Grand Central Terminal - 18 min walk - 1.6 km

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • LaGuardia Airport (LGA) - 33 min drive
  • Newark Liberty Intl. Airport (EWR) - 37 min drive
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive
  • New York W 32nd St. Station - 4 min walk
  • New York 23rd St. Station - 8 min walk
  • Penn Station - 11 min walk
  • 28 St. Station (Broadway) - 1 min walk
  • 34 St. Station (Herald Square) - 6 min walk
  • 28 St. Station (Park Av. S) - 7 min walk

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - ‬1 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬1 min walk
  • ‪House Party Cafe & Lounge - ‬1 min walk

About this property

Ace Hotel New York

You'll be in a fantastic location at Ace Hotel New York, just a 5-minute walk from 5th Avenue and Madison Square Park. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Koloman, which serves breakfast and dinner. Also, Empire State Building and Madison Square Garden are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: 28 St. Station (Broadway) is steps away and 34 St. Station (Herald Square) is 6 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: noon
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 25 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 75 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 coffee shops
  • Restaurant
  • Bar/lounge

Working away

  • Meeting room
  • Coworking spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Koloman - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 40.16 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 30 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Parking

  • Self parking costs USD 75 per day

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International

Also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Does Ace Hotel New York offer free cancellation for a full refund?

Yes, Ace Hotel New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ace Hotel New York?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 25 lbs per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Ace Hotel New York?

Yes. Self parking costs USD 75 per day.

What are the check-in and check-out times at Ace Hotel New York?

Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Ace Hotel New York?

No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.

What is there to do at Ace Hotel New York and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Ace Hotel New York?

Yes, there's an onsite restaurant, Koloman.

What's the area around Ace Hotel New York like?

Ace Hotel New York is in Manhattan, a short 1-minute walk from 28 St. Station (Broadway) and 6 minutes' walk from Empire State Building. Travelers give top marks for the hotel's prime location.

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Reviews

8.0

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Lobby
Shower
Ambience
Bed
Bathroom
Bar
Water

Reviews

4/10 Fair

Good location, poor room quality

The mattresses were very indented. The shower was super small, and the shower curtain would touch your body while you were showering. The TV never worked. I told the front desk three times, and they never got it working.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tracy, 1-night trip
Verified Hotels.com guest review

6/10 Good

4-night trip
Verified Hotels.com guest review

8/10 Very good

conor, 3-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved our stay

Great location and loved the vibe. Everyone was super friendly
Dinner in the bar
Jennifer, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marjorie, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Great Vibes... and that's about it

The vibe of this hotel is very cool, and the location is great... but other than that... I was pretty disappointed. The hotel is on an HVAC system that can only do heat OR cooling, so if you travel in the summer or the winter, it might be fine. But spring and fall will be trickier, since you will have very little ability to regulate the temperature. And not everyone at the hotel seems to understand that's the case. It was nearly 80 degrees in my room, and when engineering came up... they just cracked the window. Uh... thanks. They also promised to bring me a fan, but that never happened.
3-night trip
Verified Hotels.com guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

favorite hotel in midtown!

this place is so quirky and it’s perfect for the right person. think clawfoot tubs and taxidermy displays - very eclectic. i especially love the staff here! they are always so kind, especially compared to other midtown hotels (iykyk). there’s a bar in the lobby and another cafe attached. sometimes you might find an outlet that doesn’t work in your room or hand soap missing upon check in, but it’s 100% a worthy trade off for the charm and overall experience of this lovely place.
2-night business trip
Verified Hotels.com guest review

6/10 Good

Lucas, 2-night trip
Verified Hotels.com guest review

6/10 Good

Richard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erik, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Louise, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel! Don't look elsewhere!

We had a wonderful stay at the Ace. It has old world charm which I believe is so much better than the sterile more modern hotels. My husband and I had a very large room with a comfortable king bed, two large leather couches, a large dining table and a large refrigerator. The bathroom was good size and very charming--old fixtures, but in great shape and very clean. The room and the hotel were clean and well kept. The staff was very helpful and friendly. We will definitely stay at the Ace again!
Karen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Jennifer, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Marybeth, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Kuldip, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Vincent, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

SLICK

The Ace Hotel and staff made our stay so memorable. Such a cool spot with easy access to everything you need and would want to see in New York. The bar was slick and the bartender was excellent. Two days I was lucky enough to have space in the gym for yoga. Morning coffees and pastries were delicious and the daily cleaning service always made the room so inviting at the end of a long sightseeing day. I would recommend the Ace Hotel to all. Thanks New York. Til next time. D
David, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff

Friendly staff, delicious morning coffee, room as advertised. Our room was right by the elevator but noise level was perfectly reasonable. Would stay again!
Cherie, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Louisa, 2-night trip
Verified Hotels.com guest review