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1 room, 2 adults

Oakwood Residence Hangzhou, Hangzhou

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for familiesThis property has good facilities for families.
No 28 Jiaogong Road, Hangzhou, Zhejiang, 310012, China

Luxury aparthotel with indoor pool, connected to a shopping center, near Broken Bridge
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 284 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Bar is awesome
Great location
Very comfortable
Great room

Oakwood Residence Hangzhou, Hangzhou

from $97 CAD
  • Studio Deluxe
  • Studio Executive
  • One Bedroom Executive
  • Two Bedroom Deluxe
  • Two Bedroom Executive
  • Three Bedroom Executive
  • One Bedroom Deluxe
  • One Bedroom Executive(Twin Beds)
  • Two Bedroom Executive(King Bed+Twin Beds)
  • Studio Executive (Twin Beds)

What’s around Oakwood Residence Hangzhou, Hangzhou


  • In Xihu
  • Broken Bridge - 43 min walk
  • Yellow Dragon Sports Center - 16 min walk
  • Zhejiang University - 28 min walk
  • Baopu Taoist Temple - 32 min walk
  • Zhejiang Museum of Natural History - 35 min walk
  • Precious Stone Hill - 35 min walk
  • Wulinmen Wharf - 36 min walk

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 45 min drive
  • Hangzhou Yuhang Station - 20 min drive
  • Hangzhou Station - 24 min drive
  • Hangzhou East Railway Station - 27 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts


  • 321 apartments
  • Arranged over 23 floors


  • Check-in time 2 PM-2 PM
  • Check-out time is noon
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • Pets allowed (dogs only) *

  • 1 per room (up to 50 lbs)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the aparthotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service
Things to do
  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Fitness classes on site
  • Pool sun loungers
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 2
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English
  • Farsi
  • Japanese
  • Russian

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 47-inch LCD TV
  • Digital TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Oakleaf - This restaurant specializes in international cuisine and serves lunch and dinner.

Oakroom - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Oakwood Residence Hangzhou, Hangzhou’s small print

Also known as

  • Oakwood Residence Hangzhou Aparthotel
  • Oakwood Hangzhou Hangzhou
  • Oakwood Residence Hangzhou Hangzhou
  • Oakwood Residence Hangzhou Aparthotel
  • Oakwood Residence Hangzhou Aparthotel Hangzhou
  • Oakwood Residence Aparthotel
  • Oakwood Residence Hangzhou Hotel Hangzhou
  • Oakwood Residence Hotel Hangzhou
  • Oakwood Residence Hangzhou
  • Oakwood Residence Hangzhou Hotel Hangzhou
  • Oakwood Residence Hotel Hangzhou
  • Oakwood Residence Hangzhou Aparthotel
  • Oakwood Residence Hotel Hangzhou


This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CNY 2000 per day

Optional extras

Rollaway beds are available for CNY 250.0 per day

Buffet breakfast is offered for an extra charge of CNY 124 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CNY 300 per pet, per stay, plus a one-time cleaning fee of CNY 300

Airport shuttle service is offered for an extra charge of CNY 535 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 99 reviews

Very Good 8.0
Overall ok
Overall ok but room was a bit smelly.
kr3 night business trip
Poor 2.0
Old property with unhelpful staff
Stayed for 8 nights so far because of the location. BUT, their rooms smell - since it's service apt, the cooking smells from your neighbors will stay exactly in your room forever. Rooms are old, the beds are peeled off. Housekeeping don't do their jobs - your trash stay in where they were after the housekeeping and they never refill your toiletry. Most importantly, their staff are incompetent. I see 3-4 young employees standing at the front desk doing nothing. When asked them for help, they looked at each other and don't know what they were doing. The back office staff were very unhelpful - when I had an issue and needed to talk to the front desk, they transferred my call 3 times and everytime when the phone was picked up by a different staff, they gave me inconsistent information. The problem remain unsolved after four international calls.
hk4 night business trip
Very Good 8.0
Could do with a good sprucing!
It was a good layout that enabled a family of 5 to have quality time in the living / dining area. The rooms were well laid out but I have to say the housekeeping staff was inconsistent in their quality of housekeeping practices. The apartment is in need of a refurbishment - signs of extreme wear and tear visible. Scratches and dents on the corners of the walls. Also, the cleanliness can be improved: shades of grey finger marks can be seen on the kitchen cabinet doors, drawer pulls and especially the door pull on the refrigerator. The privacy net curtains could also do with a good laundering! Carpets a thorough shampoo. The pillows are way too soft and the mattress way too firm!
Ava Yun Yun, hkFamily trip
Exceptional 10.0
Great hotel, very clean and large rooms in a good location with plenty of food options.
Mark, us3 night business trip
Exceptional 10.0
Really enjoyed the stay
The apartment is spacious and comfortable. Staff was courteous and the location is good. Great for groups. Definitely recommend it.
Qin, us4 night family trip

Oakwood Residence Hangzhou, Hangzhou

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