Destination
Guests
All properties in Hangzhou, Zhejiang, China
Aparthotel

Oakwood Residence Hangzhou, Hangzhou

Luxury Hangzhou aparthotel with restaurant, connected to a shopping center

  • Free WiFi
From
$121 CAD

Image gallery

null. Image 1 of null
No photos available
8.6.Fabulous.
  • I love the Oakwood in Hangzhou. I rate it 5 of 5. I stay here on each of 10 visits.…

    Nov. 9, 2019

  • what a reasonable price it was, such an excellent facility and location. It was an…

    Oct. 14, 2019

See all 63 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Kitchen

Property highlights

Main amenities

  • 155 smoke-free apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Business center

Feel at home

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave

What’s around

  • In Xihu
  • Yellow Dragon Sports Center - 16 min walk
  • Huanglong Stadium - 17 min walk
  • Zhejiang University - 28 min walk
  • Baopu Taoist Temple - 32 min walk
  • Precious Stone Hill - 35 min walk
The following facilities or services will be unavailable from January 5 2021 to June 30 2021 (dates subject to change):
  • Sauna
  • Swimming pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Studio Deluxe
  • Studio Executive
  • One Bedroom Executive
  • One Bedroom Executive(Twin Beds)
  • Studio Executive (Twin Beds)

Location

  • In Xihu
  • Yellow Dragon Sports Center - 16 min walk
  • Huanglong Stadium - 17 min walk

What’s around

Landmarks

  • In Xihu
  • Yellow Dragon Sports Center - 16 min walk
  • Huanglong Stadium - 17 min walk
  • Zhejiang University - 28 min walk
  • Baopu Taoist Temple - 32 min walk
  • Precious Stone Hill - 35 min walk
  • Wulinmen Wharf - 36 min walk
  • Hangzhou Botanical Garden - 36 min walk
  • Hangzhou Opera - 37 min walk
  • Baochu Pagoda - 38 min walk
  • Westlake Culture Plaza - 39 min walk

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 53 min drive
  • Hangzhou Station - 10 min drive
  • Hangzhou Yuhang Station - 20 min drive
  • Hangzhou South Station - 23 min drive
  • Airport shuttle (surcharge)

At a glance

Size

  • 155 apartments
  • Arranged over 19 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*
  • 1 per room (up to 50 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

The manager

Speaks: Chinese, English, German, Japanese, Russian, Spanish

At the aparthotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service

Things to do

  • Fitness facilities
  • Fitness classes on site

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Chinese
  • English
  • German
  • Japanese
  • Russian
  • Spanish

In the apartment

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 47-inch LCD TV
  • Digital TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Oakleaf - This restaurant specializes in international cuisine and serves lunch and dinner.

Oakroom - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Small print

Also known as

  • Oakwood Residence Hangzhou Aparthotel
  • Oakwood Hangzhou Hangzhou
  • Oakwood Residence Hangzhou Hangzhou
  • Oakwood Residence Hangzhou Aparthotel
  • Oakwood Residence Hangzhou Aparthotel Hangzhou
  • Oakwood Residence Aparthotel
  • Oakwood Residence Hangzhou Hotel Hangzhou
  • Oakwood Residence Hotel Hangzhou
  • Oakwood Residence Hangzhou
  • Oakwood Residence Hangzhou Hotel Hangzhou
  • Oakwood Residence Hotel Hangzhou
  • Oakwood Residence Hangzhou Aparthotel
  • Oakwood Residence Hotel Hangzhou

Optional extras

Rollaway beds are available for CNY 250.0 per day

Buffet breakfast is offered for an extra charge of CNY 124 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CNY 300 per pet, per stay, plus a one-time cleaning fee of CNY 300

Airport shuttle service is offered for an extra charge of CNY 535 per vehicle (one way)

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: CNY 2000 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Oakwood Residence Hangzhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 50 lbs per pet. There's a charge of CNY 300 per pet, per stay.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
  • Yes, Oakleaf offers international cuisine. Nearby restaurants include Starbucks (12-min walk), Moguoshuijiao (2.1 mi), and Traveller Bar (2.4 mi).
  • Yes, an airport shuttle is available. The charge is CNY 535 per vehicle one way.
  • Onsite recreation at Oakwood Residence Hangzhou includes aerobics . Oakwood Residence Hangzhou also has a fitness center.
8.6.Fabulous.
  • 10.0.Exceptional

    The staff was extremely courteous and eager to please. The rooms had everything we needed for our week stay. There were many restaurants within a five minute walk.

    6 night family trip, Jul. 25, 2019

    Verified Orbitz guest review

  • 4.0.Fair

    Book a room with bath tub but was told i didnt book.

    3 night romance trip, Jul. 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This is our "go to" place to call home when we are in Hangzhou

    Anonymous, 7 night family trip, Apr. 14, 2019

    Verified Orbitz guest review

  • 8.0.Very Good

    Overall ok

    Overall ok but room was a bit smelly.

    3 night business trip, Mar. 13, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Old property with unhelpful staff

    Stayed for 8 nights so far because of the location. BUT, their rooms smell - since it's service apt, the cooking smells from your neighbors will stay exactly in your room forever. Rooms are old, the beds are peeled off. Housekeeping don't do their jobs - your trash stay in where they were after the housekeeping and they never refill your toiletry. Most importantly, their staff are incompetent. I see 3-4 young employees standing at the front desk doing nothing. When asked them for help, they looked at each other and don't know what they were doing. The back office staff were very unhelpful - when I had an issue and needed to talk to the front desk, they transferred my call 3 times and everytime when the phone was picked up by a different staff, they gave me inconsistent information. The problem remain unsolved after four international calls.

    4 night business trip, Feb. 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good!

    Northman, 3 night trip, Jan. 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Spacious and neat. Great quiet location and nice breakfast.

    JY, 3 night family trip, Dec. 21, 2018

    Verified Orbitz guest review

  • 8.0.Very Good

    Could do with a good sprucing!

    It was a good layout that enabled a family of 5 to have quality time in the living / dining area. The rooms were well laid out but I have to say the housekeeping staff was inconsistent in their quality of housekeeping practices. The apartment is in need of a refurbishment - signs of extreme wear and tear visible. Scratches and dents on the corners of the walls. Also, the cleanliness can be improved: shades of grey finger marks can be seen on the kitchen cabinet doors, drawer pulls and especially the door pull on the refrigerator. The privacy net curtains could also do with a good laundering! Carpets a thorough shampoo. The pillows are way too soft and the mattress way too firm!

    Ava Yun Yun, 5 night family trip, Dec. 4, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel, very clean and large rooms in a good location with plenty of food options.

    Mark, 3 night business trip, Nov. 25, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really enjoyed the stay

    The apartment is spacious and comfortable. Staff was courteous and the location is good. Great for groups. Definitely recommend it.

    Qin, 4 night family trip, Sep. 29, 2018

    Verified Hotels.com guest review

See all 63 reviews