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Hotel Luisiana

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Outdoor pool, open 8:00 AM to 9:00 PM, free cabanas, sun loungers
Outdoor pool, open 8:00 AM to 9:00 PM, free cabanas, sun loungers
Outdoor pool, open 8:00 AM to 9:00 PM, free cabanas, sun loungers
Outdoor pool, open 8:00 AM to 9:00 PM, free cabanas, sun loungers
Terrace/patio

Overview of Hotel Luisiana

VIP Access

Hotel Luisiana

3.5 star property
Mountain hotel with outdoor pool, near Business Center Forum 1

8.2/10 Very good

1,012 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Internet access
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
100 west and 400 south from Cruz Roja, Santa Ana, San Jose, 506

About this area

What's nearby

  • Multiplaza Mall Escazu - 14 min drive
  • National Stadium of Costa Rica - 22 min drive
  • Sabana Park - 21 min drive

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 16 min drive
  • Juan Santamaria Intl. Airport (SJO) - 39 min drive
  • San Antonio de Belen Station - 9 min drive
  • San Jose Cemetery Station - 14 min drive
  • San Jose Pacific Station - 16 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • Lo Spago - 10 min walk
  • Altapas - 10 min walk
  • Bufalo Grill & Market - 11 min walk
  • MAD Burger and Beer - 12 min walk
  • Pizza Republica - 13 min walk

About this property

Hotel Luisiana

A great choice for a stay in Santa Ana, Hotel Luisiana offers an airport shuttle (available 24 hours). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at baton rouge, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Other highlights include a children's pool, a terrace, and a garden. Fellow travelers love the comfortable beds and comfortable guestrooms.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 3:00 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Specific rooms only, restrictions apply*

Internet

  • Free wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Offsite

  • Shopping center shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Scooter/moped rentals
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Hot springs nearby

Working away

  • Meeting room
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Free pool cabanas
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2008
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Dining

Baton rouge - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per stay (for stays between 1 January - 31 December)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 7 for adults and USD 4 for children
  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle
  • Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge
  • Shopping center shuttle and theme park shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 15 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 15 (subject to availability)

Pets

  • Pet deposit: USD 200 per stay
  • Pets are allowed for an extra charge of USD 10 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Luisiana
Hotel Luisiana Santa Ana
Luisiana Santa Ana
Luisiana Hotel Santa Ana
Hotel Luisiana Costa Rica/Province Of San Jose - Santa Ana
Hotel Luisiana Hotel
Hotel Luisiana Santa Ana
Hotel Luisiana Hotel Santa Ana

Frequently asked questions

Does Hotel Luisiana offer free cancellation for a full refund?
Yes, Hotel Luisiana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Luisiana?
As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at Hotel Luisiana on 6 Mar 2023 start from CA $82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Luisiana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Luisiana?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Luisiana?
Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of USD 10 per pet, per night, and there's also a deposit of USD 200 per stay.
Is airport shuttle service offered by Hotel Luisiana?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle.
What are the check-in and check-out times at Hotel Luisiana?
You can check in from 3:00 PM - 3:00 AM. There's a charge of USD 15 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 15 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Luisiana and nearby?
Have fun with activities like cycling, hiking, and mountain climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes hot springs and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Luisiana?
Yes, baton rouge offers Italian cuisine. Nearby restaurants include Lo Spago (10-min walk), Altapas (10-min walk), and Bufalo Grill & Market (11-min walk).
What's the area around Hotel Luisiana like?
Hotel Luisiana is located a short 14-minute walk from City Place Santa Ana. Travelers say this hotel is in a good location.

Reviews

8.2

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

6/10 Good

I stayed at this hotel for two nights as mu usereal hotel was fully booked. the standard here a lot is lower then then im use to
sanantha, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Avoid this place
The place is not in a good shape at all, the rooms are smelly and the staff is incompetent, arrogant and ignorant. For three years in a row they don’t get their hot water problem fixed. A hot shower is impossible there. They don’t accept Visa Debit Card but require two pieces of ID. I had to make a 60$ cash deposit and at check out they didn’t want to return it because the towels were dirty
Meinolf, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

andre, 7-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

6/10 Good

Luis, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Meinolf, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

PATRICIA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

marie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

After I complained I found tuffs of hairs glued to the shower walls, bathroom not working properly, lights that didn’t turned on and noisy air conditioning, The managers tried to make me pay an extra charge of a 100$ Fee from smoking even though they saw I was smoking outside the room, their lies saying they caught me on camera smoking again in the room, which was a lie,… I told them that it was not true and if they showed me the video of myself smoking, I would pay them 300$ as I new I wasn’t lying. Off course they never showed me the video. They gave me the choice of paying 100$ or never stay there again. Well … with this service and treatment I am glad to do so. Very disappointing and humiliating.
Verified Expedia guest review

2/10 Poor

I have stayed many times at Hotel Louisisana , but this will be the last. As normal I leave a cash deposit and they check the room before you leave and return the deposit. This stay they came and said they would need to charge me for a towel that was stained. I know that I did have some make up on the towel ( which is normal) and asked them to bring me the towel. I went to the bathroom and removed the stains with hand soap and water. I walked out and showed it to them and told them they should be ashamed of trying to rip off any customer. I think they have new owners and it is not the same place. VERY Disappointed.
Molly, 1-night trip with friends
Verified Hotels.com guest review