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1 room, 2 adults

Oriental Suite Hotel & Spa, Hanoi

4-star4 stars
58 Hang Dao Str, Hoan Kiem District, Hanoi, 100000, Vietnam

Lakefront hotel with spa, near Hoan Kiem Lake
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,727 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Location
Great location
Food
Delicious food
Vibe
Awesome vibe

Oriental Suite Hotel & Spa, Hanoi

from $67 CAD
  • Superior Double Room
  • Deluxe Double Room
  • Junior Suite, Balcony
  • Royal Suites, big balcony
  • Junior Suite, City View
  • Deluxe Twin Room
  • Suite, Connecting Rooms, City View (Oriental)

What’s around Oriental Suite Hotel & Spa, Hanoi

Top spots nearby

Recommended by this property

  • Thang Long Water Puppet Theatre (3-minute walk)
  • Hanoi Old City Gate (5-minute walk)
  • Hoan Kiem Lake (5-minute walk)
  • St. Joseph's Cathedral (5-minute walk)
  • Dong Xuan Market (6-minute walk)
  • Hanoi Opera House (12-minute walk)
  • Temple of Literature (15-minute walk)
  • Ho Chi Minh Mausoleum (17-minute walk)
  • Vietnam National Convention Center (7.3 km)
  • My Dinh National Stadium (9.3 km)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Long Bien Station - 11 min walk
  • Hanoi Railway Station - 23 min walk
  • Hanoi Gia Lam Station - 5 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Fireplace
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

O'spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Romance - This restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Oriental Suite Hotel & Spa, Hanoi’s small print

Also known as

  • Oriental Suite Hotel Hanoi
  • Oriental Suite Hotel & Spa Hanoi
  • Oriental Suite Hotel & Spa Hotel Hanoi
  • Oriental Suite Hotel
  • Oriental Suite Hanoi
  • Oriental Suite
  • Oriental Suite Hotel
  • Oriental Suite Hanoi
  • Oriental Suite
  • Oriental Suite & Spa Hanoi
  • Oriental Suite Hotel & Spa Hotel

Policies

Early check-in is available for groups that reserve 5 rooms or more.

Only registered guests are allowed in the guestrooms.

Children under 10 years old are not allowed in the spa without adult supervision.

Guests under 6 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of USD 10 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 19 per room (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.4 From 782 reviews

Exceptional 10.0
Staff was AMAZING
The staff was amazing. From the moment we checked in, until we got onto the taxi to go to airport, the staff made sure everything went as smoothly as possible for us. They were able to store our luggage, and provide a room for shower before and after our Sapa trip. They picked us up from airport and arrange taxi/transportation to airport. The night market on Friday-Sunday is right in front of the hotel. We stayed there two nights, and they upgraded us to nicer and bigger rooms with window. One minor problem during our stay but it wasn't the hotel's fault. We had a mistake and took an earlier bus back from our Sapa trip, and they were unable to provide us a room without paying extra fee. We instead went to a different hotel for much cheaper but that was our fault. Overall, highly recommend this hotel, you won't be disappointed.
Jefferson, caRomance trip
Very Good 8.0
Wonderful service, rooms need improvements.
The hotel is quite immaculate and the staff is incredibly friendly. We only stayed one night and were put into a room without a window and a fairly stiff bed. Upon checking out we gave that feedback written down in a card. The manager came over while we were still checking out and apologized for the experience. He offered to let us stay in a nicer room until our flight in the late evening. That room exceeded our standards and was what we hoped the original room would have been closer to. A wonderful service experience that cares about your stay, hopefully they can bring up the standard of some of their rooms to match their wonderful level of service.
ca1 night romance trip
Exceptional 10.0
Great Location, Hotel, and Incredible Staff
We stayed two different times at the Oriental Suites during our travels through Vietnam. On both stays the staff was incredible and always extremely helpful. They even stored our luggage when we went on a tour outside of Hanoi. Upon our return it was waiting for us in our new room. Thanks Eileen. Both rooms were tastefully decorated and modern. The location was perfect and an easy walk to everything. The night market is literally outside the front door. I would stay at this hotel without a moments hesitation, and have already recommended to a friend who is going to Vietnam
ca1 night romance trip
Exceptional 10.0
Great Choice
Front desk staff are amazing! They printed boarding passes, arranged all our rides, booked performance tickets, and made supper reservations at restaurant. They aim to please and they certainly did please us. Hotel is in a perfect location to walk around lake and old quarter. We highly recommend to couples who want to be in the middle of the action.
Colleen, ca2 night romance trip
Exceptional 10.0
Honeymoon in Hanoi
We stayed here for our honeymoon. Henry and his staff were all very friendly and welcoming. Highly recommended!
Brian, ca1 night romance trip

Oriental Suite Hotel & Spa, Hanoi

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