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DoubleTree by Hilton New York City - Chelsea, New York

4-star hotel with restaurant, near 5th Avenue

  • Free WiFi in lobby

Image gallery

  • DoubleTree by Hilton New York City - Chelsea, New York
  • DoubleTree by Hilton New York City - Chelsea, New York
  • Penthouse, 1 King Bed, Non Smoking, Balcony - Living Area
  • Room, 1 Queen Bed - Bathroom
  • DoubleTree by Hilton New York City - Chelsea, New York
DoubleTree by Hilton New York City - Chelsea, New York. Image 1 of 35
1 / 35DoubleTree by Hilton New York City - Chelsea, New York
128 West 29th Street, New York, 10001, NY, United States of America
7.6.Good.
  • Super friendly staff, hotel was very clean, rooms are extremely small and only having two…

    Feb. 17, 2020

  • The hotel is centrally located and is kept clean. The bed was comfortable. There was…

    Dec. 2, 2019

See all 793 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Transportation options
Dining options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 236 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Valet parking
  • 24-hour business center

For families

  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Midtown
  • 5th Avenue - 4 min walk
  • Empire State Building - 8 min walk
  • Madison Square Garden - 9 min walk
  • Times Square - 14 min walk
  • Broadway - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard King - Non Smoking
  • Standard 2 Double Beds - Non Smoking
  • King - Empire State Building View No Smk
  • 2 Double Beds Empire State Building View
  • Room, 1 Queen Bed
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking
  • Penthouse, 1 King Bed, Non Smoking, Balcony

Location

128 West 29th Street, New York, 10001, NY, United States of America
  • In Midtown
  • 5th Avenue - 4 min walk
  • Empire State Building - 8 min walk

What’s around

Landmarks

  • In Midtown
  • 5th Avenue - 4 min walk
  • Empire State Building - 8 min walk
  • Madison Square Garden - 9 min walk
  • Times Square - 14 min walk
  • Broadway - 18 min walk
  • Chelsea Market - 20 min walk
  • Grand Central Terminal - 22 min walk
  • Rockefeller Center - 24 min walk
  • Central Park - 33 min walk

Getting around

  • LaGuardia Airport (LGA) - 26 min drive
  • John F. Kennedy International Airport (JFK) - 39 min drive
  • Liberty Intl. Airport (EWR) - 31 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • New York W 32nd St. Station - 5 min walk
  • New York 23rd St. Station - 7 min walk
  • New York Penn Station - 8 min walk
  • 28 St. Station (7th Av.) - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • 34 St. Station (Herald Square) - 7 min walk

At a glance

Hotel size

  • This hotel has 236 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 4 PM-noon
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Restrictions apply*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 43 per day)
  • Onsite valet parking (USD 47 per day)
  • Offsite parking nearby (USD 43 per day)
  • Street parking available
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Fitness facilities

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Small print

Also known as

  • DoubleTree Hilton Hotel New York City Chelsea
  • DoubleTree Hilton New York City Chelsea
  • DoubleTree New York City Chelsea
  • Hilton New York City Chelsea
  • DoubleTree Hilton New York City Chelsea Hotel
  • DoubleTree by Hilton New York City Chelsea
  • DoubleTree by Hilton New York City - Chelsea Hotel
  • DoubleTree by Hilton New York City - Chelsea New York
  • DoubleTree by Hilton New York City - Chelsea Hotel New York

Optional extras

Self parking costs USD 43 per day

Valet parking costs USD 47 per day

Parking is available nearby and costs USD 43 per day

Pets are allowed for an extra charge of USD 50 per pet, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 6.95

Wired Internet access is available in guestrooms for USD 6.95 (rates may vary)

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: USD 50.00 per night

Pet deposit: USD 50 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, DoubleTree by Hilton New York City - Chelsea does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 43 per day. Valet parking costs USD 47 per day.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
  • You can check in from 4 PM - noon. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include John Dory Oyster Bar (3-min walk), Niles New York City (3-min walk), and Gregorys Coffee (3-min walk).
  • No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
  • Have fun with nearby activities like cycling and hiking. DoubleTree by Hilton New York City - Chelsea also has a 24-hour fitness center.
7.6.Good.
  • 10.0.Exceptional

    Great say enjoyed the hotel significantly

    Joshua, 3 night family trip, Oct. 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location. Needs more elevators

    FATEMEH, 3 night romance trip, Aug. 31, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    There was no hotel room for us when we arrived. We were given a key to a room, tried to open the door, eventually found that it was already occupied when someone made noise inside the room. 1.5 hours later we were moved to another hotel. I had to pay for the taxis there and back myself, but was refunded in the morning. It was Friday night, I asked if they would refund us for the night. They said no - that they had already done enough by comping us

    3 night trip, Aug. 30, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Good location and comfortable. Staff helpful & good cookies!

    Anna, 2 night family trip, Aug. 29, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Bathroom trouble needs a lot of improvement tiles of stained and the worst part is High Humidity and bad smell room carpet dirty and filthy Blankets are full of stains, I would definitely not recommend to any one this Hotel .

    1 night trip, Aug. 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I loved the staff and my room was wonderful! The location is one of the best and always cold water waiting for you in the lobby.

    4 night trip, Aug. 16, 2019

    Verified Expedia guest review

  • 2.0.Poor

    I searched for 4* and above on Expedia and this hotel appeared on the list, this is not even a 3* hotel. It’s a low end 2* hotel at the best. Expedia should be careful about rating hotel.

    3 night family trip, Aug. 9, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great location! Very central to everything. Close to NJ transit station (3 min walk). Close to subway (28th). Walking distance to time square. Not to mention all the great place to eat and get a coffee. Whole foods is like 3 blocks away.

    4 night family trip, Aug. 2, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Clean comfortable

    The front desk clerks were awesome. They helped us with the WiFi and were always attentive. The cleaning staff were extremely friendly. Good location. Comfortable rooms and I loved the pillows and cookies!!

    Trevor, 3 night trip with friends, Jul. 2, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    the place was awful. it was very old, dirty. The room was old and carpet dirty. We did not feel comfortable at all. It is the first time I book on expedia and get a terrible hotel.

    3 night business trip, Jun. 21, 2019

    Verified Expedia guest review

See all 793 reviews