In the heart of Manhattan, Virgin Hotels New York City offers a vibrant retreat. Savor flavors from two on-site restaurants or unwind by the seasonal outdoor pool and 24-hour gym. With Exhale Spa services like deep-tissue massage and aromatherapy, you can rejuvenate in style.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Bar
Pet-friendly
Main amenities (12)
Daily housekeeping
2 restaurants and 3 bars/lounges
Full-service spa
Breakfast available
24-hour fitness center
Valet parking
Seasonal outdoor pool
Pool bar
24-hour room service
Coffee shop/cafe
Business center
8 meeting rooms
Feel at home (6)
Children stay free
Separate sitting area
Premium TV channels
Daily housekeeping
Coffee/tea maker
Blackout drapes/curtains
The current price is CA $280
CA $280
CA $382 total
includes taxes & fees
May 18 - May 19
Room options
Available filters for rooms
Showing 16 of 16 rooms
View all photos for Grand Suite (Sky Grand Chamber Suite Empire Views)
Grand Suite (Sky Grand Chamber Suite Empire Views)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
City view
59 sq m
Sleeps 3
1 King Bed
View all photos for Room, 1 King Bed (Chamber King)
Room, 1 King Bed (Chamber King)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
25 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible (Chamber King ADA)
Room, 1 King Bed, Accessible (Chamber King ADA)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
30 sq m
Sleeps 2
1 King Bed
View all photos for Penthouse, Multiple Beds (Penthouse King Suite)
Penthouse, Multiple Beds (Penthouse King Suite)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
City view
156 sq m
Sleeps 4
2 King Beds
View all photos for Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)
Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
City view
54 sq m
Sleeps 2
1 King Bed
View all photos for Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)
John F. Kennedy Intl. Airport (JFK) - 51 min drive
New York W 32nd St. Station - 3 min walk
New York 23rd St. Station - 9 min walk
Penn Station - 9 min walk
28 St. Station (Broadway) - 2 min walk
34 St. Station (Herald Square) - 5 min walk
34 St. - Penn Station (Fashion Av.) - 7 min walk
Restaurants
Skirt Steak - 2 min walk
Milk Bar NYC Flagship - 1 min walk
Gregorys Coffee - 2 min walk
L'Amico - 2 min walk
Lobby Bar at Ace Hotel New York - 2 min walk
About this property
Virgin Hotels New York City
Virgin Hotels New York City offers a great location, putting you within just a 10-minute walk of 5th Avenue and Empire State Building. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. Other highlights at this luxurious hotel include 3 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers love the pool and comfortable beds. Public transportation is just a short walk: 28 St. Station (Broadway) is steps away and 34 St. Station (Herald Square) is 5 minutes.
Languages
Afrikaans, Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Italian, Korean, Slovenian, Spanish
At a glance
DONE
Hotel size
463 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite valet parking (USD 75 per day)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Everdene - Onsite fine-dining restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 40.16 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 40 to 125 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 109 per accommodation, per stay
Parking
Covered valet parking costs USD 75 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:30 PM
The seasonal pool is open from May 22 to September 22
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche
Cashless transactions are available.
Also known as
Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York
Frequently asked questions
Does Virgin Hotels New York City offer free cancellation for a full refund?
Yes, Virgin Hotels New York City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Virgin Hotels New York City?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 8:30 PM.
Are pets allowed at Virgin Hotels New York City?
Yes, cats and dogs are welcome. There's a charge of USD 109 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Virgin Hotels New York City?
Yes. Valet parking costs USD 75 per day.
What are the check-in and check-out times at Virgin Hotels New York City?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Virgin Hotels New York City?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Virgin Hotels New York City and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as 3 bars and a seasonal outdoor pool. Virgin Hotels New York City also has a 24-hour fitness center.
Are there restaurants at or near Virgin Hotels New York City?
Yes, there are 2 onsite restaurants.
What's the area around Virgin Hotels New York City like?
Virgin Hotels New York City is in Manhattan, a short 2-minute walk from 28 St. Station (Broadway) and 3 minutes' walk from 5th Avenue. Travelers say the local area is very central perfect for sightseeing.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
View
Location
Restaurant
Bed
Elevator
Bar
Lobby
Food
What guests liked
The property's dining options and restaurants offer excellent food and atmosphere with great energy. (20 reviews)
The spa at this property is excellent, offering a wonderful experience worth every penny. (13 reviews)
The gym was clean, well-equipped, and had plenty of space, making it a great place to stay fit during a stay. (15 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
May 12, 2025
Nice but not a five star hotel
Nice hotel with a nice bar in a good location, but it is not a luxury five star hotel as noted on hotels.com. It’s a good quality 4 star hotel I would stay there again if the price is right.
Tim
Tim, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 12, 2025
Spacious room & great views!
K
K, 3-night trip
Verified Hotels.com guest review
8/10 Very good
May 12, 2025
darya
darya, 2-night trip
Verified Hotels.com guest review
6/10 Good
May 10, 2025
Derek
Derek, 5-night trip
Verified Hotels.com guest review
8/10 Very good
May 8, 2025
Amy
Amy, 1-night trip
Verified Hotels.com guest review
2/10 Poor
May 8, 2025
Do not stay here!
Terrible staff, terrible stay. a) check in took 20m at 2am. I was originally charged the incorrect amount
b) person downstairs wasn’t very helpful when I was carrying many things - including helping with bags etc.
c) the TV doesn’t work
d) alarm went off for 3 hours with repeated announcements in the middle of the night for no reason
Verified traveller
2-night business trip
Verified Hotels.com guest review
2/10 Poor
May 7, 2025
Joshua
Joshua, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 7, 2025
Petra
Petra, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 7, 2025
Wiley
Wiley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 7, 2025
Wayne
Wayne, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 6, 2025
Ashley
Ashley, 1-night trip
Verified Hotels.com guest review
8/10 Very good
May 6, 2025
Catherine
Catherine, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 5, 2025
Great stay with a view
The room was clean with a usable layout. But then blown away by the view of the Empire State Building. Getting a perfect view from the bed to end your night. Staff were great, friendly and helpful. I will gladly stay here again
Dustin
Dustin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 4, 2025
Michael
Michael, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 4, 2025
Erik
Erik, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 28, 2025
James
James, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 28, 2025
Paula
Paula, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 26, 2025
Great Place to Stay in Midtown
Great location. Variety of restaurants and bars. Loved it.
Sharon
Sharon, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 26, 2025
Maegan
Maegan, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 24, 2025
Just okay
Elevators are awful. Rooms are small. Bathroom is tiny. Not my type of place though
Derek
Derek, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 22, 2025
Awesome hotel!!! Rooms are huge and so clean!
Oren
Oren, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Apr 20, 2025
Well located hotel with eccentric design and friendly staff services
ALex
ALex, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 19, 2025
Angel
Angel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 17, 2025
Carrie
Carrie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 16, 2025
A cool hotel in the heart of everything.
An amazing hotel, well-designed rooms with superb views of the Empire State Building and even down to Manhattan if you get a corner suite. Great staff and a very cool rooftop bar. Didn't try the restaurant. Front desk also arranged a taxi for less than an Uber would have cost and kept our luggage all day for us. Highly recommended.