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Virgin Hotels New York City

5.0 star property
Luxury hotel with 2 restaurants, near Empire State Building

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Photo gallery for Virgin Hotels New York City

Suite, Multiple Beds (Richard's Flat King Suite)
Minibar, in-room safe, desk, laptop workspace
55-inch Smart TV with digital channels, TV, Netflix
Minibar, in-room safe, desk, laptop workspace
Penthouse, Multiple Beds (Penthouse King Suite)
In the heart of Manhattan, Virgin Hotels New York City offers a vibrant retreat. Savor flavors from two on-site restaurants or unwind by the seasonal outdoor pool and 24-hour gym. With Exhale Spa services like deep-tissue massage and aromatherapy, you can rejuvenate in style.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 8 meeting rooms

Feel at home (6)

  • Children stay free
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CA $280
CA $382 total
includes taxes & fees
May 18 - May 19

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Grand Suite (Sky Grand Chamber Suite Empire Views)

Minibar, in-room safe, desk, laptop workspace

Grand Suite (Sky Grand Chamber Suite Empire Views)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Chamber King)

City view

Room, 1 King Bed (Chamber King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Chamber King ADA)

City view

Room, 1 King Bed, Accessible (Chamber King ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Multiple Beds (Penthouse King Suite)

Penthouse, Multiple Beds (Penthouse King Suite)

Penthouse, Multiple Beds (Penthouse King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • City view
  • 156 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • City view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Richard's Flat King Suite)

Suite, Multiple Beds (Richard's Flat King Suite)

Suite, Multiple Beds (Richard's Flat King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • City view
  • 260 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, City View (Sky Chamber City View)

City view

Room, City View (Sky Chamber City View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Sky Chamber King Empire View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, View (Sky Chamber King Empire View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Chamber King Suite)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed (Grand Chamber King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, City View (Sky Grand Chamber Suite - City View)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, City View (Sky Grand Chamber Suite - City View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • City view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Chamber 2 Double Beds)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Chamber 2 Double Beds)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

City view

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds
65-inch Smart TV with cable channels, TV

Tempo by Hilton New York Times Square

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 4,162 reviews
The price is CA $350
CA $455 total
includes taxes & fees
May 31 - Jun 1
Tempo by Hilton New York Times Square
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About the area

Map
1227 Broadway, New York, NY, 10001

What's nearby

  • Empire State Building - 6 min walk - 0.6 km
  • Madison Square Garden - 7 min walk - 0.6 km
  • Broadway - 12 min walk - 1.0 km
  • Times Square - 13 min walk - 1.1 km
  • Grand Central Terminal - 18 min walk - 1.6 km

Getting around

  • Teterboro, NJ (TEB) - 18 min drive
  • Linden, NJ (LDJ) - 29 min drive
  • LaGuardia Airport (LGA) - 31 min drive
  • Newark Liberty Intl. Airport (EWR) - 37 min drive
  • John F. Kennedy Intl. Airport (JFK) - 51 min drive
  • New York W 32nd St. Station - 3 min walk
  • New York 23rd St. Station - 9 min walk
  • Penn Station - 9 min walk
  • 28 St. Station (Broadway) - 2 min walk
  • 34 St. Station (Herald Square) - 5 min walk
  • 34 St. - Penn Station (Fashion Av.) - 7 min walk

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬2 min walk

About this property

Virgin Hotels New York City

Virgin Hotels New York City offers a great location, putting you within just a 10-minute walk of 5th Avenue and Empire State Building. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. Other highlights at this luxurious hotel include 3 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers love the pool and comfortable beds. Public transportation is just a short walk: 28 St. Station (Broadway) is steps away and 34 St. Station (Herald Square) is 5 minutes.

Languages

Afrikaans, Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Italian, Korean, Slovenian, Spanish

At a glance

DONE

Hotel size

    • 463 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (USD 75 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby

Working away

  • Business center
  • 8 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 50
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Front entrance ramp
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium digital channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Everdene - Onsite fine-dining restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 40.16 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 40 to 125 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 109 per accommodation, per stay

Parking

  • Covered valet parking costs USD 75 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:30 PM
  • The seasonal pool is open from May 22 to September 22
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche
Cashless transactions are available.

Also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Frequently asked questions

Does Virgin Hotels New York City offer free cancellation for a full refund?

Yes, Virgin Hotels New York City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Virgin Hotels New York City?

Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 8:30 PM.

Are pets allowed at Virgin Hotels New York City?

Yes, cats and dogs are welcome. There's a charge of USD 109 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Virgin Hotels New York City?

Yes. Valet parking costs USD 75 per day.

What are the check-in and check-out times at Virgin Hotels New York City?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Virgin Hotels New York City?

No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.

What is there to do at Virgin Hotels New York City and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as 3 bars and a seasonal outdoor pool. Virgin Hotels New York City also has a 24-hour fitness center.

Are there restaurants at or near Virgin Hotels New York City?

Yes, there are 2 onsite restaurants.

What's the area around Virgin Hotels New York City like?

Virgin Hotels New York City is in Manhattan, a short 2-minute walk from 28 St. Station (Broadway) and 3 minutes' walk from 5th Avenue. Travelers say the local area is very central perfect for sightseeing.

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Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Location
Restaurant
Bed
Elevator
Bar
Lobby
Food

What guests liked

  • The property's dining options and restaurants offer excellent food and atmosphere with great energy. (20 reviews)
  • The spa at this property is excellent, offering a wonderful experience worth every penny. (13 reviews)
  • The gym was clean, well-equipped, and had plenty of space, making it a great place to stay fit during a stay. (15 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Nice but not a five star hotel

Nice hotel with a nice bar in a good location, but it is not a luxury five star hotel as noted on hotels.com. It’s a good quality 4 star hotel I would stay there again if the price is right.
Tim, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Spacious room & great views!

K, 3-night trip
Verified Hotels.com guest review

8/10 Very good

darya, 2-night trip
Verified Hotels.com guest review

6/10 Good

Derek, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Amy, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Do not stay here!

Terrible staff, terrible stay. a) check in took 20m at 2am. I was originally charged the incorrect amount b) person downstairs wasn’t very helpful when I was carrying many things - including helping with bags etc. c) the TV doesn’t work d) alarm went off for 3 hours with repeated announcements in the middle of the night for no reason
2-night business trip
Verified Hotels.com guest review

2/10 Poor

Joshua, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Petra, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wiley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wayne, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Catherine, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay with a view

The room was clean with a usable layout. But then blown away by the view of the Empire State Building. Getting a perfect view from the bed to end your night. Staff were great, friendly and helpful. I will gladly stay here again
Dustin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erik, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paula, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Place to Stay in Midtown

Great location. Variety of restaurants and bars. Loved it.
Sharon, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maegan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Just okay

Elevators are awful. Rooms are small. Bathroom is tiny. Not my type of place though
Derek, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel!!! Rooms are huge and so clean!
Oren, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Well located hotel with eccentric design and friendly staff services
ALex, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Angel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carrie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A cool hotel in the heart of everything.

An amazing hotel, well-designed rooms with superb views of the Empire State Building and even down to Manhattan if you get a corner suite. Great staff and a very cool rooftop bar. Didn't try the restaurant. Front desk also arranged a taxi for less than an Uber would have cost and kept our luggage all day for us. Highly recommended.
View from our bedroom window on 23rd (?) floor
SARAH, 4-night family trip
Verified Hotels.com guest review