Best Western Plus Hotel Universo, Rome
4-star hotel with restaurant, near Baths of Diocletian
- Free WiFi
- All (91)
- Bar/Dining (7)
- Exterior (1)
- Interior (14)
- Rooms (59)
- Fitness/Leisure (4)
- Other (6)
Standard Room, 2 Single Beds - Guest Room
Standard Room, Multiple Beds - Guest Room
Family Room, Multiple Beds - Guest Room
Comfort Room, 2 Single Beds - Guest Room
Standard Room, Multiple Beds - Guest Room
Standard Room, 1 Single Bed - Guest Room
Family Room, Multiple Beds, Connecting Rooms - Bathroom
Economy Room, 1 Double Bed (Bed is French Bed) - Bathroom
Exterior
Hotel Lounge
Hotel Bar
Restaurant
Restaurant
Restaurant
Spa
Spa
Lobby
Lobby
Lobby
Lobby
Gym
Fitness Facility
Meeting Facility
Meeting Facility
Meeting Facility
Family Room, Multiple Beds, Connecting Rooms - Miscellaneous
Family Room, Multiple Beds, Connecting Rooms - Miscellaneous
Standard Room, Multiple Beds - Guest Room
Standard Room, 2 Single Beds - Guest Room
Comfort Room, Multiple Beds - Guest Room
Standard Room, Multiple Beds - Guest Room
Deluxe Room, 1 King Bed (Split level) - Guest Room
Comfort Room, 1 King Bed (Twin bed on request) - Bathroom
Standard Room, 1 Single Bed - Bathroom
Hotel Bar
Restaurant
Meeting Facility
Business Center
Meeting Facility
Comfort Room, 1 King Bed (Twin bed on request) - Guest Room
Superior Room, 1 King Bed - Guest Room
Junior Suite, 1 King Bed (Split level) - Guest Room
Economy Room, 1 Double Bed (Bed is French Bed) - Guest Room
Superior Room, 1 King Bed - Guest Room
Bathroom
Comfort Room, 1 King Bed (Twin bed on request) - Bathroom
Meeting Facility
Meeting Facility
Meeting Facility
Comfort Room, 1 King Bed (Twin bed on request) - Guest Room
Comfort Room, 1 King Bed (Twin bed on request) - Guest Room
Comfort Room, 1 King Bed (Twin bed on request) - Guest Room
Junior Suite, 1 King Bed (Split level) - Guest Room
Superior Room, 1 King Bed - Guest Room
Standard Room, 1 Single Bed - Bathroom
Deluxe Room, 1 King Bed (Split level) - Bathroom
Meeting Facility
Economy Room, 1 Double Bed (Bed is French Bed) - In-Room Amenity
Family Room, Multiple Beds, Connecting Rooms - Guest Room
Junior Suite, 1 King Bed (Split level) - Guest Room
Economy Room, 1 Double Bed (Bed is French Bed) - Guest Room
Deluxe Room, 1 King Bed (Split level) - Guest Room
Junior Suite, 1 King Bed (Split level) - Guest Room
Family Room, Multiple Beds, Connecting Rooms - Guest Room
Economy Room, 1 Double Bed (Bed is French Bed) - Guest Room
Comfort Room, 1 King Bed (Twin bed on request) - Guest Room
Comfort Room, 1 King Bed (Twin bed on request) - Guest Room
Comfort Room, Multiple Beds - Guest Room
Deluxe Room, 1 King Bed (Split level) - Guest Room
Junior Suite, 1 King Bed (Split level) - Guest Room
Deluxe Room, 1 King Bed (Split level) - Guest Room
Family Room, Multiple Beds, Connecting Rooms - Guest Room
Guest Room
Junior Suite, 1 King Bed (Split level) - Guest Room
Junior Suite, 1 King Bed (Split level) - Guest Room
Junior Suite, 1 King Bed (Split level) - Guest Room
Guest Room
Comfort Room, Multiple Beds - Guest Room
Comfort Room, 1 King Bed (Twin bed on request) - Guest Room
Economy Room, 1 Double Bed (Bed is French Bed) - In-Room Amenity
Deluxe Room, 1 King Bed (Split level) - Guest Room
Comfort Room, Multiple Beds - Guest Room
Deluxe Room, 1 King Bed (Split level) - Guest Room
Deluxe Room, 1 King Bed (Split level) - Guest Room
Deluxe Room, 1 King Bed (Split level) - Guest Room
Standard Room, 1 Single Bed - Guest Room
Comfort Room, 1 King Bed (Twin bed on request) - Guest Room
Best Western Plus Hotel Universo, Rome
Best Western Plus Hotel Universo, Rome
Best Western Plus Hotel Universo, Rome
Best Western Plus Hotel Universo, Rome
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Standard Room, 2 Single Beds - Guest Room[1/91]
TripAdvisor Traveller Rating: 4
From 2,287 reviews. TripAdvisor Traveler Rating.
Location
Great location
Bar
Bar is awesome
WiFi
Good internet service
Room
Great room
Hotels.com™ Rewards
Best Western Plus Hotel Universo, Rome
from $192 CAD- Economy Room, 1 Double Bed (Bed is French Bed)
- Standard Room, 1 Single Bed
- Superior Room, 1 King Bed
- Junior Suite, 1 King Bed (Split level)
- Deluxe Room, 1 King Bed (Split level)
- Comfort Room, 1 King Bed (Twin bed on request)
- Family Room, Multiple Beds, Connecting Rooms
- Comfort Room, 2 Single Beds
- Comfort Room, Multiple Beds
At a glance
Key facts
Hotel size
- This hotel has 198 rooms
- This hotel is arranged over 8 floors
Arriving/leaving
- Check-in time 2 PM-midnight
- Check-out time is 11 AM
Required at check-in
- Credit card or cash deposit required
- Government-issued photo ID required
Travelling with others
Children
- Babysitting/childcare *
Pets
- Pets stay free
- 1 per room (up to 11 lbs)
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transportation
Parking
- Self parking *
Payment types at the property
- Cash
Other information
- Smoke-free property
Didn’t find the right property?
Continue searching for Rome, ItalyRecent reviews
Fabulous 8.8 From 811 reviews
Exceptional
Overall excellent
Amazing. Great price. The staff is very friendly. Very good breakfast. Good location. Clean and comfortable rooms. Overall a very pleasant experience. I recommend it all the way. They found us a free parking space right in front of the hotel. They even offered us free umbrellas at the checkout, as it was raining. Also, they all speak several languages. If you go to Rome, do yourself a favour and book there!
Joseph, caFamily trip
Good
The worst customer service
I was staying for a night. I forgot my room number and ask to front staff that my room number while handing out my card key. He ( looks old and had a glasses) was completely frustrating that I asked for it and he didn’t even say “sure” or any word while asking it. When he found out my room number and he was totally yelling at me and 4!! 3!!! 9!!! ( for example) as if I do not understand it. I’ve never treated this kinda of horrible customer service while I’m traveling over the world of course I do not have high expectation toward them cuz they are not 5 stars Hotel, however I this shouldn’t be happened and had to be well customer service trained to person who work in lobby or front desk who is greeting for customer at first. Except his attitude, everything was standard
JONGHO, ca1 night trip
Exceptional
Great Hotel
This was our 5th different hotel during our Italy tour. It was by far the best. Very comfortable, lots of space in the room, and a very nice bathroom! It was near the train station and we were able to walk to all of the venues we wished to see, including the Colloseum, Trevi Fountain and the Vatican.
Monty, ca3 night romance trip
Exceptional
Would stay again!
Great location - close to the train station!! Strong air conditioner in hot August heat. Wifi was good and the breakfast was a nice variety. Very comfortable stay overall. Would stay here again!
Kendra, caRomance trip
Exceptional
Would recommend
This hotel was a great place to end our Italy trip. It was one of the nicest hotels of all our our European trips. Was very close to termini with lots of good restaurants around. I felt like the staff needed to improve on their service. I called room service for a corkscrew / was transferred to the bar and was told I needed to bring my bottle down to the bar for them to open as they only had one corkscrew. I find that hard to believe for a 4* hotel. Another issue I had was the person who was supposed to clean my room completely did not clean it on my second day there and you could literally tell he just tossed towels around. I don't think that's acceptable for a 4*. We opted in for the breakfast. My only issue with it was they're providing food they THINK their guests want (like undercooked bacon and watered down coffee). I would have appreciated a wider variety of fresh fruit and proper espresso. Despite these minor inconveniences, my stay was great and I would definitely stay here again (and bring a proper corkscrew 😂)
V, caRomance trip
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