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1 room, 2 adults

Best Western Plus Hotel Universo, Rome

4-star4 stars
Great for familiesThis property has good facilities for families.
Via Principe Amedeo 5/B, Rome, RM, 00185, Italy

4-star hotel with restaurant, near Baths of Diocletian
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,328 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Cleanliness
Clean
WiFi
Good internet service
Room
Great room

Best Western Plus Hotel Universo, Rome

from $97 CAD
  • Economy Room, 1 Double Bed (Bed is French Bed)
  • Standard Room, 1 Single Bed
  • Superior Room, 1 King Bed
  • Junior Suite, 1 King Bed (Split level)
  • Deluxe Room, 1 King Bed (Split level)
  • Comfort Room, 1 King Bed (Twin bed on request)
  • Family Room, Multiple Beds, Connecting Rooms
  • Comfort Room, 2 Single Beds
  • Comfort Room, Multiple Beds

What’s around Best Western Plus Hotel Universo, Rome

Top spots nearby

Recommended by this property

  • Baths of Diocletian (3-minute walk)
  • Basilica di Santa Maria Maggiore (4-minute walk)
  • Palace of Expositions (6-minute walk)

Getting around

  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 35 min drive
  • Rome (CIA-Ciampino) - 20 min drive
  • Rome Termini Station - 5 min walk
  • Rome Tuscolana Station - 5 min drive
  • Rome Tiburtina Station - 5 min drive
  • Repubblica - Opera House Station - 4 min walk
  • Vittorio Emanuele Station - 11 min walk
  • Cavour Station - 11 min walk
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 198 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets stay free

  • 1 per room (up to 11 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1900
  • Elevator
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Premium bedding
  • Memory foam mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Best Western Plus Hotel Universo, Rome’s small print

Also known as

  • Best Western Hotel Universo Rome
  • Hotel Universo Rome
  • Best Western Rome
  • Rome Best Western
  • Best Western Rome
  • Best Plus Universo Rome
  • Best Western Plus Hotel Universo Rome
  • Best Western Plus Hotel Universo Hotel
  • Best Western Plus Hotel Universo Hotel Rome
  • Best Western Hotel Universo
  • Best Western Universo Rome
  • Best Western Universo
  • Hotel Universo Rome
  • Best Western Plus Hotel Universo Rome
  • Best Western Plus Universo Rome
  • Best Western Plus Universo
  • Bw Hotel Universo

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 6 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

Optional extras

Self parking costs EUR 40 per day

Buffet breakfast is offered for an extra charge of EUR 7.50 for adults and EUR 7.50 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 55 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 974 reviews

Exceptional 10.0
Overall excellent
Amazing. Great price. The staff is very friendly. Very good breakfast. Good location. Clean and comfortable rooms. Overall a very pleasant experience. I recommend it all the way. They found us a free parking space right in front of the hotel. They even offered us free umbrellas at the checkout, as it was raining. Also, they all speak several languages. If you go to Rome, do yourself a favour and book there!
Joseph, caFamily trip
Good 6.0
The worst customer service
I was staying for a night. I forgot my room number and ask to front staff that my room number while handing out my card key. He ( looks old and had a glasses) was completely frustrating that I asked for it and he didn’t even say “sure” or any word while asking it. When he found out my room number and he was totally yelling at me and 4!! 3!!! 9!!! ( for example) as if I do not understand it. I’ve never treated this kinda of horrible customer service while I’m traveling over the world of course I do not have high expectation toward them cuz they are not 5 stars Hotel, however I this shouldn’t be happened and had to be well customer service trained to person who work in lobby or front desk who is greeting for customer at first. Except his attitude, everything was standard
JONGHO, ca1 night trip
Exceptional 10.0
Great Hotel
This was our 5th different hotel during our Italy tour. It was by far the best. Very comfortable, lots of space in the room, and a very nice bathroom! It was near the train station and we were able to walk to all of the venues we wished to see, including the Colloseum, Trevi Fountain and the Vatican.
Monty, ca3 night romance trip
Exceptional 10.0
Would stay again!
Great location - close to the train station!! Strong air conditioner in hot August heat. Wifi was good and the breakfast was a nice variety. Very comfortable stay overall. Would stay here again!
Kendra, caRomance trip
Exceptional 10.0
Would recommend
This hotel was a great place to end our Italy trip. It was one of the nicest hotels of all our our European trips. Was very close to termini with lots of good restaurants around. I felt like the staff needed to improve on their service. I called room service for a corkscrew / was transferred to the bar and was told I needed to bring my bottle down to the bar for them to open as they only had one corkscrew. I find that hard to believe for a 4* hotel. Another issue I had was the person who was supposed to clean my room completely did not clean it on my second day there and you could literally tell he just tossed towels around. I don't think that's acceptable for a 4*. We opted in for the breakfast. My only issue with it was they're providing food they THINK their guests want (like undercooked bacon and watered down coffee). I would have appreciated a wider variety of fresh fruit and proper espresso. Despite these minor inconveniences, my stay was great and I would definitely stay here again (and bring a proper corkscrew 😂)
V, caRomance trip

Best Western Plus Hotel Universo, Rome

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