Small Luxury Hotel Altstadt Vienna

Photo gallery for Small Luxury Hotel Altstadt Vienna

Primary image
Suite Large | Living area | 32-inch LCD TV with cable channels, TV
Suite XL | View from room
Suite XL | In-room dining
Double Room Large | Premium bedding, minibar, in-room safe, individually decorated

Overview of Small Luxury Hotel Altstadt Vienna

Small Luxury Hotel Altstadt Vienna

4-star property
Luxury hotel with bar/lounge, near Vienna State Opera

9.4/10 Exceptional

317 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
Map
Kirchengasse 41, Vienna, Vienna, 1070
Main amenities
  • Daily housekeeping
  • Bar/lounge
  • Room service
  • Babysitting
  • Conference center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Computer station
  • Lobby fireplace
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Neubau
  • Vienna State Opera - 19 min walk
  • St. Stephen's Cathedral - 24 min walk
  • Naschmarkt - 6 min drive
  • Hofburg Imperial Palace - 7 min drive
  • Spanish Riding School - 5 min drive
  • Belvedere - 11 min drive
  • Stephansplatz - 13 min drive
  • Schoenbrunn Palace - 20 min drive
  • Wiener Prater - 18 min drive

Getting around

  • Vienna International Airport (VIE) - 31 min drive
  • Vienna Franz-Josefs-Station - 5 min drive
  • Vienna (XWW-Vienna West Train Station) - 20 min walk
  • Vienna West Station - 20 min walk
  • Volkstheater U-Bahn - 7 min walk
  • Neubaugasse U-Bahn - 10 min walk
  • Rathaus U-Bahn - 11 min walk
  • Airport shuttle (surcharge)

About this property

Small Luxury Hotel Altstadt Vienna

4-star luxury hotel in the heart of Neubau
You can look forward to a free breakfast buffet, a roundtrip airport shuttle, and a terrace at Small Luxury Hotel Altstadt Vienna. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Luggage storage, a 24-hour front desk, and a front desk safe
  • Multilingual staff, free newspapers, and coffee/tea in the lobby
  • Laundry services, tour/ticket assistance, and concierge services
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All guestrooms at Small Luxury Hotel Altstadt Vienna boast thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (1 per room, up to 11 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Offsite parking nearby (EUR 10 per night; reservations required)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–11:00 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

Working away

  • Meeting room
  • Computer station
  • Conference center (210 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Elevator

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Espresso maker
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Salon - This lobby lounge serves light fare only.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 43 per vehicle (one-way, maximum occupancy 4)
  • Late check-out can be arranged for an extra charge of EUR 150 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Parking is available nearby and costs EUR 10 per night (2297 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts major credit cards and cash.

Also known as

Romantik Hotel Altstadt
Altstadt Hotel
Altstadt Hotel Vienna
Romantik Altstadt Vienna
Vienna Altstadt
Altstadt Vienna Hotel Vienna
Vienna Altstadt Hotel
Romantik Altstadt
Hotel Altstadt
Small Luxury Hotel Altstadt
Small Luxury Altstadt Vienna
Small Luxury Altstadt
Altstadt Vienna
Hotel Altstadt Vienna
Small Altstadt Vienna Vienna
Small Luxury Hotel Altstadt Vienna Hotel
Small Luxury Hotel Altstadt Vienna Vienna
Small Luxury Hotel Altstadt Vienna Hotel Vienna

Frequently asked questions

Does Small Luxury Hotel Altstadt Vienna offer free cancellation for a full refund?
Yes, Small Luxury Hotel Altstadt Vienna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Small Luxury Hotel Altstadt Vienna?
As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at Small Luxury Hotel Altstadt Vienna on 1 Nov 2022 start from CA $270, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Small Luxury Hotel Altstadt Vienna?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Small Luxury Hotel Altstadt Vienna?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Small Luxury Hotel Altstadt Vienna?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Small Luxury Hotel Altstadt Vienna?
Yes, an airport shuttle is available. The charge is EUR 43 per vehicle one-way.
What are the check-in and check-out times at Small Luxury Hotel Altstadt Vienna?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 150 (subject to availability). Contactless check-out is available.
Is there an onsite casino at Small Luxury Hotel Altstadt Vienna?
No, this hotel doesn't have a casino, but Casino Wien (4-min drive) and Montesino Casino (10-min drive) are both nearby.
Are there restaurants at or near Small Luxury Hotel Altstadt Vienna?
Yes. Nearby restaurants include Bombay (3-min walk), Die Burgermacher (3-min walk), and Sri-Nataraja (3-min walk).
What's the area around Small Luxury Hotel Altstadt Vienna like?
Small Luxury Hotel Altstadt Vienna is a short 7-minute walk from Volkstheater U-Bahn and 15 minutes' walk from Hofburg Imperial Palace. Travelers say that the hotel is in a great location.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.7/10

Staff & service

9.5/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Sara Louise, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anna Louise, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

An outstanding hotel, the staff could not do enough to make my stay more comfortable. The rooms are brilliantly designed and luxurious. Food is great quality, service is excellent but not over bearing.
Leona, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

The rooms was excellent, as was the location if you want to visit the old city. The lounge was also fantastic, well setup and the staff was great. I will go back again for certain.
JOHN JAMES, 6-night business trip
Verified Expedia guest review

6/10 Good

Disappointing, surprised it’s a Small Luxury Hotel
We booked a Large Double Room. The first room we were allocated was awful. Tiny shower room and was not decorated at all. As we said at the time, it felt like a room in a mental asylum. We were then given Room 23 which was marginally better but looked nothing like any of the rooms on the website. I had a look in other rooms when housekeeping were in and I think we got one of the worst rooms in the hotel. The restaurant recommendation we were given was not great. Overall, fine if you need to be in that part of Vienna, but not a destination hotel by any means. Short on style and certainly not luxurious.
CLARE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our second stay. This is a boutique hotel in an excellent location. Will stay hete again. No need to say more
christopher, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Special place
Exceptional hotel. Comfortable rooms, free bikes available, fantastic breakfast, and really nice lounge for guests with daily afternoon tea and kuchen. Very strongly recommend. A/c also works really well. 6-7 minute walk to U bahn. Great neighborhood with many wonderful restaurants.
Cindi, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The bed in our room had a very firm mattress. We received some relief after bringing this up with hotel staff and they provided mattress toppers. Our initially assigned room (junior suite) faced a busy street. The noise level and poor insulation due to old windows kept us up into early morning hours. Hotel staff was responsive to our complaints and assigned us a much more agreeable room (same category). The water in the shower of the new room drained very slowly, effectively flooding the bathroom each time we used it. The continental breakfast buffet was plentiful and provided lots of choice. The hotel is in a great, very central location. The entire hotel is full of art works and eclectic designs. If you’re an art lover, this place is made for you! Generally speaking, hotel staff were very responsive to our wishes and needs. We would probably not stay at this property again as the individualistic design of the assigned room might not be to our liking. We also missed the presence of an in-house restaurant and/or bar. We obviously knew about the latter two points, but wanted to try it out anyway. The hotel does provide a printed map card with recommended restaurants. Overall it was a good hotel, just not our taste.
Tom, 3-night romance trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

The Hotel Altstadt is a great place to stay, location is excellent, the rooms are very clean and well stocked, the staff are polite and professional and the breakfast and afternoon tea are superb. We would definitely stay here again.
Steve, 3-night romance trip
Verified Expedia guest review