Grand Hotel Villa Castagnola

Photo gallery for Grand Hotel Villa Castagnola

Primary image
Sun loungers, beach umbrellas, beach towels
Indoor pool, sun loungers
Indoor pool, sun loungers
Superior Double Room | Terrace/patio

Overview of Grand Hotel Villa Castagnola

Grand Hotel Villa Castagnola

5-star property
5-star beach hotel with spa, near Lake Lugano

9.4/10 Exceptional

249 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
The price is CA $426
Price available on 11/03/2022
Map
Viale Castagnola 31, Lugano, TI, 6906
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Valet parking
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • Heart of Lugano
  • Lake Lugano - 3 min walk
  • Villa del Balbianello - 80 min drive

Getting around

  • Lugano (LUG-Agno) - 10 min drive
  • Milan Malpensa Airport (MXP) - 71 min drive
  • Melide Station - 9 min drive
  • Lugano Station - 27 min walk
  • Lugano (QDL-Lugano Rail Station) - 28 min walk
  • Lugano Funicular Station - 25 min walk

About this property

Grand Hotel Villa Castagnola

5-star luxury hotel by the lake
A free breakfast buffet, a poolside bar, and a terrace are just a few of the amenities provided at Grand Hotel Villa Castagnola. This hotel is a great place to bask in the sun with sun loungers, beach umbrellas, and beach towels. Indulge in a body scrub, a massage, and a facial at Clarins Wellness Corner, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Mediterranean cuisine and al fresco dining. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as shopping on site and a garden.
You'll also find perks like:
  • An indoor pool with sun loungers
  • An outdoor tennis court, valet parking (surcharge), and limo/town car service
  • An electric car charging station, meeting rooms, and multilingual staff
  • Laundry services, a porter/bellhop, and massage treatment rooms
  • Guest reviews speak highly of the breakfast, helpful staff, and proximity to public transit
Room features
All 74 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Children's slippers, childcare services, and free infant beds
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with bidets and children's robes
  • 42-inch flat-screen TVs with satellite channels and DVD players
  • Decks/patios, electric kettles, and heating

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet access in rooms

Parking

  • Secured covered onsite self parking (CHF 25 per day; includes in/out privileges)
  • Secured covered onsite valet parking (CHF 25 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Onsite garage

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (4864 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • Built in 1880
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Stair-free path to entrance

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 42-inch flat-screen TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Deck or patio

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired Internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Local maps

Special features

Spa

Clarins Wellness Corner has 2 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Dining

Le Relais - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Ristorante Arté al Lago - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open select days.
La Rucola - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 6.35 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 120 per night

Parking

  • Covered self parking costs CHF 25 per day with in/out privileges
  • Covered valet parking costs CHF 25 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Intertek Cristal (3rd party expert - Global).

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 September to 31 May.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, debit cards, mobile payments and cash.

Mobile payment options include: Apple Pay and TWINT.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Grand Hotel Castagnola
Grand Hotel Villa Castagnola
Grand Hotel Villa Castagnola au Lac
Grand Hotel Villa Castagnola au Lac Lugano
Grand Villa Castagnola au Lac
Grand Villa Castagnola au Lac Lugano
Villa au Lac
Villa Castagnola
Villa Castagnola au Lac
Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Villa Castagnola Lugano
Grand Villa Castagnola
Grand Hotel Lugano
Grand Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel Lugano

Frequently asked questions

Does Grand Hotel Villa Castagnola offer free cancellation for a full refund?
Yes, Grand Hotel Villa Castagnola does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hotel Villa Castagnola?
As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at Grand Hotel Villa Castagnola on 3 Nov 2022 start from CA $426, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hotel Villa Castagnola?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grand Hotel Villa Castagnola?
Yes, there's an indoor pool.
Are pets allowed at Grand Hotel Villa Castagnola?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Hotel Villa Castagnola?
Yes. Self parking costs CHF 25 per day. Valet parking costs CHF 25 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Grand Hotel Villa Castagnola?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Grand Hotel Villa Castagnola?
No, this hotel doesn't have a casino, but Casinò di Campione (24-min drive) is nearby.
What is there to do at Grand Hotel Villa Castagnola and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hotel Villa Castagnola also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Grand Hotel Villa Castagnola?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and garden views. Nearby restaurants include Lanchetta (5-min walk), Pane e Zucchero (5-min walk), and Bistro Ararat (6-min walk).
Does Grand Hotel Villa Castagnola have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Grand Hotel Villa Castagnola like?
Grand Hotel Villa Castagnola is a short 10-minute drive from Lugano (LUG-Agno) and 3 minutes' walk from Lake Lugano. Travelers say that the hotel is in a great location.

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Jai, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luxury, calmness, friendliness, good food
fred, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Roger, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jeff, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
Kostiantyn, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Thomas, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mitzie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel with heart
A dream romantic weekend away for my boyfriends birthday. The hotel was amazing every step of the way. after booking the hotel, I was in contact with them to make arrangements for a special birthday massage and dinner for my boyfriend, and they managed everything perfectly. When we arrived, the reception staff were so warm and welcoming. The superior rooms have an amazing view over the lake, and I am so glad that I booked it. That evening, to our surprise, the hotel had sent over a bottle of bubbly and an aperotivo snack selection, as well as a card wishing my boyfriend a happy birthday. The dinner was amazing and the staff in every restaurant and even at the spa, was outstanding. This hotel really has a warm personal touch, and I would highly recommend anyone who wants to visit Lugano, to stay here.
Candice, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
RICHARD BRUCE, 3-night romance trip
Verified Expedia guest review

4/10 Fair

misleading pictures
The picture of the room ( standard room) is completely different from the room itself, room pictures are misleading, the picture shows the main hotel building but the room was in some other building connected to the main hotel which there is no picture of those rooms and building at time of booking, this building ( Anex) and the rooms in this building is 3 star room quality.
Ronald, 1-night trip
Verified Hotels.com guest review