Hotel Victoria au Lac

Photo gallery for Hotel Victoria au Lac

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Balcony
Panoramic Room, 1 Queen Bed | In-room safe, desk, soundproofing, free WiFi
Panoramic Room, 1 Queen Bed | In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi

Overview of Hotel Victoria au Lac

Hotel Victoria au Lac

3.0 star property
3-star hotel in Paradiso with 2 restaurants and bar/lounge

7.4/10 Good

240 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
Riva Paradiso 2b, ingresso Via G. Guisan 3, Paradiso, TI, 6902
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Self parking
  • 24-hour room service
  • Terrace
  • Air conditioning
  • Front desk safe
  • Convenience store
  • Snack bar/deli
  • ATM/banking services
  • Laundry service
For families
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry service

Choose dates to view prices

About this area

What's nearby

  • Lake Lugano - 1 min drive

Getting around

  • Lugano (LUG-Agno) - 13 min drive
  • Milan Malpensa Airport (MXP) - 52 min drive
  • Lugano-Paradiso - 5 min walk
  • Lugano (QDL-Lugano Rail Station) - 24 min walk
  • Lugano Station - 25 min walk
  • Lugano Funicular Station - 22 min walk

About this property

Hotel Victoria au Lac

3-star hotel
Consider a stay at Hotel Victoria au Lac and take advantage of a free breakfast buffet, a grocery/convenience store, and a rooftop terrace. Enjoy Mediterranean cuisine and more at the two onsite restaurants. In addition to shopping on site and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), concierge services, and laundry services
  • Free newspapers, luggage storage, and multilingual staff
  • ATM/banking services, a front desk safe, and tour/ticket assistance
  • Guest reviews say good things about the helpful staff and proximity to shopping
Room features
All guestrooms at Hotel Victoria au Lac feature comforts such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews say good things about the spacious rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Refrigerators, daily housekeeping, and desks

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:30 PM - 8:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 8:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CHF 20 per day)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Elevator

Languages

  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Terrazza Delle Stelle - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Lord of Tillingdon - This restaurant specializes in Mediterranean cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.80 per person, per night. This tax does not apply to children under 15 years of age.

Children & extra beds

  • Rollaway beds are available for CHF 20 per night

Parking

  • Self parking costs CHF 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Victoria au Lac
Hotel Victoria au Lac Paradiso
Victoria au Lac
Victoria au Lac Paradiso
Victoria Au Lac Lugano
Hotel Victoria au Lac Hotel
Hotel Victoria au Lac Paradiso
Hotel Victoria au Lac Hotel Paradiso

Frequently asked questions

Does Hotel Victoria au Lac offer free cancellation for a full refund?
Yes, Hotel Victoria au Lac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Victoria au Lac?
As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at Hotel Victoria au Lac on 1 Nov 2022 start from CA $172, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Victoria au Lac?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Victoria au Lac?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Victoria au Lac?
Yes. Self parking costs CHF 20 per day.
What are the check-in and check-out times at Hotel Victoria au Lac?
You can check in from 2:30 PM - 8:00 PM. Check-out time is 11 AM.
Is there an onsite casino at Hotel Victoria au Lac?
No, this hotel doesn't have a casino, but Casinò di Campione (12-min drive) is nearby.
Are there restaurants at or near Hotel Victoria au Lac?
Yes, there are 2 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include Al Faro (7-min walk), Osteria Calprino (9-min walk), and Grotto Morchino (14-min walk).
What's the area around Hotel Victoria au Lac like?
Hotel Victoria au Lac is a short 5-minute walk from Lugano-Paradiso and 11 minutes' walk from LAC Lugano Arte e Cultura. The local area is considered walkable as well as being good for shopping.

Overall score and ratings

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.9/10

Amenities

6.7/10

Property conditions & facilities

7.3/10

Eco-friendliness

8/10 Very good

2-night trip
Verified Hotels.com guest review

8/10 Very good

Jeremy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel is dated but is a good location with a great view. Staff was very nice and helpful.
Craig, 1-night trip
Verified Expedia guest review

8/10 Very good

Leticia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Max, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

milion dollar lake view
2-night romance trip
Verified Ebookers guest review

10/10 Exceptional

The recepition it was very Friendly and the room clean and cozy, breakfast unfortunately there’s was Almost nothing but tost,butter and jam!!
Marcelo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Das ganze Hotel riecht grausam. Die Sauberkeit lässt zu wünschen übrig. Das Personal raucht in den Räumen. Zudem hat keine einzige Steckdose im Zimmer funktioniert. Wir raten Ihnen ab, hier zu übernachten.
1-night romance trip
Verified Ebookers guest review

6/10 Good

An okay place for one night stay
Location is good, by the lake though a bit outside of the center. It's an old hotel with squeaky floors and noisy heaters. Breakfast was basic, but understandable in the Covid context. But for one night it was okay.
Danijela, 1-night trip
Verified Hotels.com guest review