Guests
All properties in Lugano, Canton of Ticino, Switzerland

Walter au Lac, Lugano

City-center hotel within walking distance of LAC Lugano Arte e Cultura

  • Free buffet breakfast and free WiFi
From
$302 CAD

Image gallery

  • Lake
  • Lake
  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • Lake
Lake. Image 1 of 54
1 / 54Lake
Piazza Rezzonico 7, Lugano, 6900, TI, Switzerland
9.0.Superb.
  • Amazing service, front desk people went above and beyond to help us with everything.…

    Sep. 9, 2021

  • Rooms were clean and comfortable. Front desk was super helpful. Easy check-in and…

    Jul. 30, 2019

See all 156 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Safe
Dining options
Convenient

The following facilities will be closed during the winter:
  • Spa tub
    • Parking available
    • Free WiFi
    • Airport transfer
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 38 smoke-free guestrooms
    • Daily housekeeping
    • Rooftop terrace
    • Spa tub
    • Self parking
    • Airport shuttle

    For families

    • Connecting/adjoining rooms available
    • Private bathroom
    • Free toiletries
    • Terrace
    • Daily housekeeping
    • Laundry facilities

    What’s around

    • In Lugano City-Centre
    • LAC Lugano Arte e Cultura - 5 min walk
    • Museum of Modern Art - 11 min walk
    • University of Lugano - 16 min walk
    • Funicolare Monte Brè - Cassarate Station - 23 min walk
    • Monte San Salvatore - 2.8 mi / 4.6 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Single Room, Lake View
    • Double Room, Lake View
    • Double Room, Lake View
    • Executive Double Room, Balcony
    • Single Room, Balcony, Lake View
    • Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View
    • Premium Room, Balcony, Lake View
    • Premium Room, Lake View
    • Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View
    • Family Quadruple Room, 2 Bedrooms, Connecting Rooms, Lake View
    • Apartment, 2 Bedrooms, Balcony

    What’s around

    Landmarks

    • In Lugano City-Centre
    • LAC Lugano Arte e Cultura - 5 min walk
    • Museum of Modern Art - 11 min walk
    • University of Lugano - 16 min walk
    • Funicolare Monte Brè - Cassarate Station - 23 min walk
    • Monte San Salvatore - 2.8 mi / 4.6 km
    • Swissminiatur - 4.6 mi / 7.4 km
    • Mount Generoso - 21 mi / 33.8 km

    Getting around

    • Lugano (LUG-Agno) - 12 min drive
    • Malpensa International Airport (MXP) - 54 min drive
    • Lugano Station - 8 min walk
    • Lugano (QDL-Lugano Rail Station) - 9 min walk
    • Lugano-Paradiso - 21 min walk
    • Lugano Funicular Station - 8 min walk
    • Airport shuttle (surcharge)
    map
    See on map
    Piazza Rezzonico 7, Lugano, 6900, TI, Switzerland

    At a glance

    Hotel size

    • This hotel has 38 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time starts at 2:00 PM
    • Check-out time is 10:30 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle*

    Parking

    • Onsite self parking (CHF 25 per day)
    • Offsite parking nearby (CHF 25 per night; discounts available)

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free buffet breakfast daily

    Things to do

    • Spa tub
    • Bicycle rentals nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Rooftop terrace
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible lounge
    • Handrails in stairways

    Languages Spoken

    • English
    • French
    • German
    • Italian
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker

    Sleep well

    • Hypo-allergenic bedding available
    • Pillow menu
    • Down comforter
    • Blackout drapes/curtains
    • Premium bedding

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available
    • Access via exterior corridors

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: CHF 3.30 per person, per night. This tax does not apply to children under 14 years of age.

    Optional extras

    • Airport shuttle service is offered for an extra charge

    Children and extra bedsPay at property

    • Cribs/infant beds are available for CHF 20 per day
    • Rollaway beds are available for CHF 50.0 per night

    ParkingPay at property

    • Self parking costs CHF 25 per day
    • Parking is available nearby and costs CHF 25 per night

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast and through room service.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Also known as

    • Walter au
    • Walter au Lac
    • Walter au Lac Hotel
    • Walter au Lac Hotel Lugano
    • Walter au Lac Lugano
    • Walter au Lac Hotel
    • Walter au Lac Lugano
    • Walter au Lac Hotel Lugano

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Walter au Lac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs CHF 25 per day.
    • Sorry, pets and service animals aren't allowed.
    • You can check in starting at 2:00 PM. Check-out time is 10:30 AM. Express check-out and contactless check-out are available.
    • Yes. Nearby restaurants include Soave 10 (4-min walk), Bottegone del vino (4-min walk), and Ristorante Cantinone (4-min walk).
    • Yes, an airport shuttle is available.
    • No, this hotel doesn't have a casino, but Casinò di Campione (19-min drive) is nearby.
    • Have fun with nearby activities like cycling, hiking, and mountain climbing. Walter au Lac also has a spa tub.
    9.0.Superb.
    • 10.0.Exceptional

      Beautiful balcony overlooking an amazing view. Street can be quite busy so be prepared but we loved watching all the action and things quieted down in the evening. A hot tub is available for use on the rooftop which I highly recommend. Head up a bit earlier to turn the heat up on it.

      1 night trip, Jul. 2, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Perfect

      The hotel is a gem on the outside and completely renovated on the inside. My room was a single with a french balcony overlooking the lake. It was a spectacular lakefront view! The staff were delightful and helpful with sightseeing suggestions. Maid service was daily. Breakfast had a good assortment of cold cuts, cheeses, fruit, breads and sweet baked items. Also, with a view of the lake. The bed was confy, water pressure great. Although it looked across the waterfront promenade, it was not noisy. The location is perfect. A coop supermarket is one block behind the hotel. In the middle of everything. The lake boat tours landing is also about one block away, along the water. It is a 3 minute walk to the funicular that takes you to the main train station. I would not consider staying anywhere else in Lugano!

      Daniel, 2 night trip, Jul. 31, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great location by lake Lugano

      Really nice and clean Hotel at an amazing location directly on the lake. Can be a bit noisy during the night. Lovely breakfast and really friendly staff! Would stay there again!

      Nadine, 4 night trip with friends, Jul. 15, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Great location and friendly team!

      The location of the hotel and the view of rooms were just amazing. The staff was very friendly and helpful. They also serve a good breakfast included in the room fee. The only thing that could be better is the condition of the rooms, its furnitures. I think they can offer a better quality of rooms for that price range. Maybe renovation for some rooms can be a good idea. But this didn’t impact our great stay. Thank you for this good experience!

      1 night family trip, Jul. 9, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Very friendly hotel in excellent location right in the centre and on the lake. Delicious breakfast served in the elegant breakfast room with view. Our room had a small balcony and was spotless with kettle for tea/coffee. Only negative was the shower being above the bath with very little space.

      Nicola, 2 night trip, May 13, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Amazing staff. Super friendly an accommodating. Great view from the room. Nice breakfast.

      Joanna, 1 night trip, Oct. 9, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great stay, will be back

      Took the train down to Lugano for a night to get out of Basel, always a good stay at Walter au Lac!

      Adam, 1 night trip, May 22, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      Excellent location. Old, however clean rooms

      Hotel location is central with very good restaurants nearby. 5 mins to reach from station with Fanicular. Hotel building is very old and bathrooms are very basic, although room cleanliness is excellent. Hotel staff is courteous. Breakfast is below average (from Swiss standard). We had family room and had nice view to the lake (only from one room).

      Amit, 2 night family trip, Dec. 29, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      Location is nice overlooking the lake. I stayed on two separate dates and had two different room types. Both rooms were very clean but smaller than expected, especially the bathroom which made getting ready a bit of a challenge. I did find the hotel very warm with no option to turn on AC since it had been turned off for the season. I did open the room window which lets in a good breeze but would have preferred AC for night.

      1 night trip, Oct. 19, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Perfect location, beautiful virw from the room, nice, helpfull staff, spacious computer room with interesting old books. We will return definetely :)

      Andrea, 3 night trip with friends, Sep. 20, 2019

      Verified Hotels.com guest review

    See all 156 reviews