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Oro Verde Cuenca, Cuenca
VIP
Luxury hotel in San Sebastián with outdoor pool and restaurant
- Great for families
- Free WiFi
- Collect stamps
- Price Guarantee
From$94 CAD$80 CAD
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
9.4.Exceptional.152 verified Hotels.com guest reviews
Todo muy limpio y bonito. Siempre que vengo a cuenca me quedo aquí
Jan. 3, 2021
Confortable
Dec. 30, 2020
Official standards
This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- 72 hours gap period enforced between guest stays
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Quiet30 positive mentions
Safe30 positive mentions
Walkable18 positive mentions
Easy parking16 positive mentions
Dining options14 positive mentions
- Pool
- Free WiFi
- Pet-friendly
- Airport transfer
- Gym
- Non-smoking
Property highlights
Main amenities
- 69 smoke-free guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Outdoor pool
- Free airport shuttle
- Fitness center
For families
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Garden
What’s around
- In San Sebastián
- San Sebastian Plaza - 29 min walk
- Museum of Modern Art - 30 min walk
- San Cenaculo Church - 32 min walk
- Church of Santo Domingo - 35 min walk
- University of Cuenca's Orchid Garden - 36 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Deluxe Room, 1 King Bed
- Deluxe Twin Room
- Junior Suite, 1 King Bed
Location
- In San Sebastián
- San Sebastian Plaza - 29 min walk
- Museum of Modern Art - 30 min walk
What’s around
Landmarks
- In San Sebastián
- San Sebastian Plaza - 29 min walk
- Museum of Modern Art - 30 min walk
- San Cenaculo Church - 32 min walk
- Church of Santo Domingo - 35 min walk
- University of Cuenca's Orchid Garden - 36 min walk
- Museum of Extreme Art - 37 min walk
- New Cathedral of Cuenca - 37 min walk
- San Francisco Plaza Market - 37 min walk
- Convent of the Assumption - 37 min walk
- Casa de los Arcos Art Museum - 37 min walk
Getting around
- Cuenca (CUE-Mariscal Lamar) - 21 min drive
- Free airport shuttle
At a glance
Hotel size
- This hotel has 69 rooms
- This hotel is arranged over 3 floors
Arriving/leaving
- Check-in time 3 PM-noon
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets allowed*
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Transfers
- Free airport shuttle (available 24 hours)*
Parking
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
In the hotel
Food and drink
- Restaurant
- Bar/lounge
- Coffee shop/café
- Snack bar/deli
- 24-hour room service
- Barbecue grills
Things to do
- Outdoor pool
- Pool sun loungers
- Fitness facilities
- Pool umbrellas
Working away
- Business center
- Conference space
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
Facilities
- Number of buildings/towers - 1
- Year Built - 1982
- Elevator
- Garden
- Picnic area
- Terrace
Accessibility
- Wheelchair-accessible parking
Languages Spoken
- English
- Spanish
In the room
Home comforts
- Iron/ironing board
Sleep well
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Hair dryer
Be entertained
- Flat-screen TV
- Cable TV channels
Stay connected
- Desk
- Free newspaper
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Dining
Altitud 2560 - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite piano bar. Open daily.
Gourmet Deli - This delicatessen serves light fare only. Open daily.
Lobby Bar - Onsite piano bar. Open daily.
Gourmet Deli - This delicatessen serves light fare only. Open daily.
Small print
Also known as
- Hotel Oro Verde
- Oro Verde Cuenca Cuenca
- Oro Verde Cuenca Hotel Cuenca
- Oro Verde Cuenca
- Cuenca Oro Verde Hotel
- Cuenca Oro Verde Hotel
- Oro Verde Cuenca Hotel
- Hotel Oro Verde Cuenca
Optional extras
Rollaway beds are available for USD 40.0 per night
Pets are allowed for an extra charge of USD 36.60 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests must contact this property in advance to reserve onsite parking.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.For transfers, guests must contact the property before arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards, and cash.
Mandatory fees
You’ll be asked to pay the following charges at check-in or check-out:
- Resort fee: USD 1.68 per accommodation, per night
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Oro Verde Cuenca does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's an outdoor pool.
- Yes, pets are welcome. There's a charge of USD 36.60 per pet, per night.
- You can check in from 3 PM - noon. Check-out time is noon. Contactless check-in and check-out are available.
- Yes, Altitud 2560 offers local cuisine. Nearby restaurants include Sobremesa café (3-min walk), Joes' Secret Garden (9-min walk), and Cafe Eucalyptus (11-min walk).
- Yes, a free airport shuttle is available.
- Oro Verde Cuenca has an outdoor pool and a fitness center, as well as a picnic area and a garden.
9.4.Exceptional.152 verified Hotels.com guest reviews
- 10.0.Exceptional
The service at the restaurant is superv. The hostess Elsa Garcia is a real professional. She was kind, polite and helpful. Her services are one the best I have ever found in a hotel. Congratulations Oro Verde you have a one of a kind staff member.
1 night business trip, Dec. 12, 2020
Verified Orbitz guest review
- 6.0.Good
I had a very good memory of Oro Verde Cuenca, but it seems like time and the current economic crisis has taken a toll on the place. The hotel looks outdated, not well maintained. Our room’s heating system didn’t work at all. We had to call reception in the middle of the night, and they offered us a new room, which was crazy, we were exhausted from work, they ended bringing a small electric heater, which helped a lot. The excellent restaurant is the only thing that reminds us that this used to be a 5 star hotel.
Gabriela, 1 night business trip, Nov. 28, 2020
Verified Expedia guest review
- 10.0.Exceptional
Great location, great service. Buffet was very good.
1 night trip with friends, Nov. 7, 2020
Verified Expedia guest review
- 10.0.Exceptional
This is one of the best hotels in Cuenca. We were catered to with fantastic, professional, and personable service. They arranged tours and transportation for us, directed us to services around the city and took care of all of our requests. When returning to Cuenca this will be the hotel that I stay at again.
Chris, 5 night family trip, Oct. 28, 2020
Verified Expedia guest review
- 10.0.Exceptional
If you are staying in Cuenca, this place is fantastic. Convenient to many sites, restaurants and more.
Rob, 1 night trip, Sep. 19, 2020
Verified Expedia guest review
- 10.0.Exceptional
The restaurant has very delicious food. Breakfast, lunch and dinner and the desserts, some of the best I've ever eaten. Great staff, great hotel.
Eric, 3 night romance trip, Sep. 12, 2020
Verified Expedia guest review
- 10.0.Exceptional
Everything was clean. Got an upgrade for my room. I wish the breakfast had more traditional food
1 night trip, Aug. 26, 2020
Verified Expedia guest review
- 10.0.Exceptional
Amazing
Alba, 4 night trip, Feb. 29, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Wr enjoyed our stay here. The staff was always friendly and helpful. The room was quiet and had a nice firm bed...also a view of the Tomebanga river within walking distance. There was a good little deli that had a nice assortment of breads dessert and sandwiches. Breakfast was good with made to order eggs. It was a nice peaceful stay
Susan, 8 night trip, Feb. 7, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Excellent. Delicious food. Clean And comfortable
3 night romance trip, Jan. 27, 2020
Verified Expedia guest review