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Luxury hotel in San Sebastián with outdoor pool and restaurant
Todo muy limpio y bonito. Siempre que vengo a cuenca me quedo aquí
Jan. 3, 2021
Confortable
Dec. 30, 2020
This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Rollaway beds are available for USD 40.0 per night
Pets are allowed for an extra charge of USD 36.60 per pet, per night
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests must contact this property in advance to reserve onsite parking.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.For transfers, guests must contact the property before arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
The service at the restaurant is superv. The hostess Elsa Garcia is a real professional. She was kind, polite and helpful. Her services are one the best I have ever found in a hotel. Congratulations Oro Verde you have a one of a kind staff member.
1 night business trip, Dec. 12, 2020
Verified Orbitz guest review
I had a very good memory of Oro Verde Cuenca, but it seems like time and the current economic crisis has taken a toll on the place. The hotel looks outdated, not well maintained. Our room’s heating system didn’t work at all. We had to call reception in the middle of the night, and they offered us a new room, which was crazy, we were exhausted from work, they ended bringing a small electric heater, which helped a lot. The excellent restaurant is the only thing that reminds us that this used to be a 5 star hotel.
Gabriela, 1 night business trip, Nov. 28, 2020
Verified Expedia guest review
Great location, great service. Buffet was very good.
1 night trip with friends, Nov. 7, 2020
Verified Expedia guest review
This is one of the best hotels in Cuenca. We were catered to with fantastic, professional, and personable service. They arranged tours and transportation for us, directed us to services around the city and took care of all of our requests. When returning to Cuenca this will be the hotel that I stay at again.
Chris, 5 night family trip, Oct. 28, 2020
Verified Expedia guest review
If you are staying in Cuenca, this place is fantastic. Convenient to many sites, restaurants and more.
Rob, 1 night trip, Sep. 19, 2020
Verified Expedia guest review
The restaurant has very delicious food. Breakfast, lunch and dinner and the desserts, some of the best I've ever eaten. Great staff, great hotel.
Eric, 3 night romance trip, Sep. 12, 2020
Verified Expedia guest review
Everything was clean. Got an upgrade for my room. I wish the breakfast had more traditional food
1 night trip, Aug. 26, 2020
Verified Expedia guest review
Amazing
Alba, 4 night trip, Feb. 29, 2020
Verified Hotels.com guest review
Wr enjoyed our stay here. The staff was always friendly and helpful. The room was quiet and had a nice firm bed...also a view of the Tomebanga river within walking distance. There was a good little deli that had a nice assortment of breads dessert and sandwiches. Breakfast was good with made to order eggs. It was a nice peaceful stay
Susan, 8 night trip, Feb. 7, 2020
Verified Hotels.com guest review
Excellent. Delicious food. Clean And comfortable
3 night romance trip, Jan. 27, 2020
Verified Expedia guest review