Eurostars Andorra

Photo gallery for Eurostars Andorra

Reception
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Overview of Eurostars Andorra

UNESCO Sustainable Travel Pledge

Eurostars Andorra

5.0 star property
Luxury hotel in Avenida Meritxell with restaurant and bar/lounge

8.6/10 Fabulous

530 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Lounge area
Map
Avinguda Meritxell, 23, Andorra la Vella, AD500
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Room service
  • Business center
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Car rentals on site
  • Front desk safe
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Separate sitting area
  • Cable/satellite TV service
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Avenida Meritxell
  • Caldea Spa - 2 min drive

Getting around

  • La Seu d'Urgell (LEU) - 40 min drive
  • Barcelona El Prat Airport (BCN) - 151 min drive
  • L'Hospitalet-pres-l'Andorre Station - 41 min drive
  • Porté-Puymorens Station - 44 min drive
  • Burton's Station - 46 min drive

About this property

Eurostars Andorra

When visiting Andorra la Vella, Eurostars Andorra is a great choice to consider. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Fellow travelers like the convenient parking and helpful staff.

Languages

Catalan, English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 66 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 20 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • Sauna

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • Catalan
  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 48-inch LCD TV
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 17 for adults and EUR 14 for children (approximately)

Parking

  • Covered self parking costs EUR 20 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, debit cards and cash.

Also known as

Carlton Plaza
Carlton Plaza Hotel
Hotel Eurostars Andorra Centre La Vella
Eurostars Andorra Centre Hotel Andorra la Vella
Eurostars Andorra Centre Hotel
Eurostars Andorra Centre Andorra la Vella
Eurostars Andorra Centre
Hotel Eurostars Andorra Centre Andorra La Vella
Eurostars Andorra Hotel Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel Andorra la Vella

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.5/10

Staff & service

8.7/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Scott, 1-night trip
Verified Hotels.com guest review

8/10 Very good

karen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rodrigo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good but not five stars hotel
Michael, 6-night family trip
Verified Expedia guest review

6/10 Good

Just ok to stay
Well I dont feel like Im staying at the 5 stars place.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Not worth it
Not at all what you would expect from a 5 star hotel. The room was outdated a bit musty and uncomfortable. The windows wouldn't open, there is only a view of a parking lot and the staff were very rude. Especially the girl during checkout (Andrea) we wanted to grab a quick breakfast before checking out and we were worried we might be a few minutes late for the checkout and asked if we could get a 30 minute extension. She just said NO in a very rude way. We knew no one was checking into our room later because we asked earlier to get a room that would be ok to extend one more night (we were considering to stay longer before we saw the place) I have stayed in over 300 hotels and I've never had anyone not give at least one hour extension for check out. It was ridiculous. Will definitely not bother staying here again
Norah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Return visit
We had a very pleasant stay. Staff courteous, and helpfull. Dining was very nice and the souffle was incredible
Graham, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Raul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

UnderstatedLuxury
One of my favourite hotels in the world!
Ian, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Bernadette, 2-night trip
Verified Hotels.com guest review