Comfort Suites Rive Gauche Lyon Centre, Lyon

Bed was not comfortable. Wifi was not working for 2 days.

The location was wonderful, walking distance to so many things. I was only a couple of blocks from the embarking of the river cruise I was taking after spending two nights in Lyon. It is a basic hotel, the staff are very accommodating and wish to help you the best they can. It was perfect for my needs, a clean place to sleep, keep my luggage and within easy access of touring Lyon. Thank you to the staff at Comfort Suites.

The room we were assigned to was very cold, and neither the room radiator nor the towel radiator were working. Additionally our room was adjacent to an outside door that was left open during the day, allowing cold air to penetrate the room. After a very cold first night, even with a portable heater given to us, I was told that the heating problem had been reported and that someone would be on site within the hour to fix it. When we returned 8 hours later nothing had been done and our room was still very cold. I asked to be moved to another room, but after spending about 20 minutes going to various rooms the desk clerk said that none of the heaters were working, it was a whole hotel problem (I did notice that the radiator in the reception area seemed to be giving off heat though), so it would be pointless to move us to another room. Instead she gave us another blanket, which with the use of coat hangers we managed to cover the window to reduce the amount of cold air entering the room. It remained there for the remaining 3 nights of our stay. In addition I informed the desk clerk that the bathroom sink did not drain properly, that it needed to be cleaned, but this was not done during our stay. Also the kitchen sink faucet is loose and when you turn the tap on the whole assembly moves, so you need to use two hands, one to hold the faucet still and the other to turn the water on. Upon leaving the staff called us a taxi, but got a van which needlessly cost us extra euros.

Comfort Suites Rive Gauche Lyon proved to be an excellent, moderately priced hotel in Lyon. Our room was clean, comfortable, and quiet, and it included a small, well-furnished kitchenette. The wifi worked well, and we used the moderately priced underground car park. We didn't take the pricey breakfast. Its only drawback is it's location, which is a bit far (30 minutes by foot) from both the downtown and old town areas.

Bedsheet had a couple hairs, didn't seem washed - very bad experience. Location was close to high way with lots of eateries nearby, which was the reason we chose; but we regretted the decision very much..

So much to see in Lyon, we wished we had longer. Excellent position close to river and trams, easy walking distance to main town. Wonderful bakery and shops nearby.

Very good area for dining and in easy walking distance to sights. The staff was super friendly. Breakfast was really good. The room was a little claustrophobic, because it was very dark, but the beds were good.

Clean, well located, helpful staff.

Thé property was clean, suited our needs and was comfortable. We would have preferred some comfortable chairs in the room since forced to sit on the bed. It was a little further away than I was expecting.

The location was great, it was central enough to walk everywhere but not too noisy at night. I appreciated the daily room service. The baby bed has a slight default and the bathroom has a slight unpleasant smell, but those little flaws hardly affected our overall comfort. The friendliness and helpfulness of the staff made us feel right at home.