Arenas Resort Victoria-Lauberhorn

Photo gallery for Arenas Resort Victoria-Lauberhorn

Primary image
Indoor pool, sun loungers
Outdoor spa tub
Indoor pool, sun loungers
Panoramic Double Room, Mountain View (Jungfrau) | View from room

Overview of Arenas Resort Victoria-Lauberhorn

Arenas Resort Victoria-Lauberhorn

3.0 star property
Lauterbrunnen ski hotel with spa and ski storage

9.0/10 Superb

381 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Bar
Map
Wengen, Lauterbrunnen, BE, 3823
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Spa tub
  • Massage/treatment rooms
  • Terrace
For families
  • Children stay free
  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • Heart of Lauterbrunnen
  • Jungfraujoch - 9 min drive
  • Jungfrau - 14 min drive
  • Mystery Rooms - 24 min drive
  • Lake Thun - 23 min drive
  • Lake Brienz - 31 min drive
  • First - 89 min drive

Getting around

  • Bern (BRN-Belp) - 60 min drive
  • Wengen Station - 2 min walk
  • Lauterbrunnen Station - 8 min drive
  • Kleine Scheidegg Station - 23 min drive

About this property

Arenas Resort Victoria-Lauberhorn

3-star family-friendly hotel in the city center
A terrace, shopping on site, and mini golf are just a few of the amenities provided at Arenas Resort Victoria-Lauberhorn. With amenities like ski passes and ski storage, this hotel is a great place to hit the slopes. Treat yourself to a massage at the onsite spa. Enjoy a meal at the two onsite restaurants. Enjoy the gym, as well as activities like ice skating. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Additional perks include:
  • An indoor pool with sun loungers
  • A billiards/pool table, meeting rooms, and an elevator
  • Multilingual staff, massage treatment rooms, and free newspapers
  • Tour/ticket assistance, ATM/banking services, and laundry services
  • Guest reviews give top marks for the location
Room features
All guestrooms at Arenas Resort Victoria-Lauberhorn offer amenities such as free WiFi.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - 10 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Wengen is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge

Traveling with children

  • Children stay free
  • Mini golf
  • Playground

What to do

  • Mini golf
  • Ice skating
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sledding nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Assistive listening devices available
  • Handrails in stairways
  • Height-adjustable showerhead

Languages

  • English
  • French
  • German

Ski

  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons nearby
  • Ski area nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.30 per person, per night for adults; CHF 1.80 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge of CHF 40 (subject to availability)

Children & extra beds

  • Rollaway beds are available for CHF 70.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 25 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and spa tub with adult supervision
  • Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, debit cards and cash.

Also known as

Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Arenas Victoria Lauberhorn
Arenas Resort Victoria Lauberhorn
Arenas Resort Victoria-Lauberhorn Hotel
Arenas Resort Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Hotel Lauterbrunnen

Frequently asked questions

Does Arenas Resort Victoria-Lauberhorn offer free cancellation for a full refund?
Yes, Arenas Resort Victoria-Lauberhorn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Arenas Resort Victoria-Lauberhorn?
As of 29 Sept 2022, prices found for a 1-night stay for 2 adults at Arenas Resort Victoria-Lauberhorn on 4 Oct 2022 start from CA $274, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Arenas Resort Victoria-Lauberhorn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Arenas Resort Victoria-Lauberhorn?
Yes, there's an indoor pool.
Are pets allowed at Arenas Resort Victoria-Lauberhorn?
Yes, pets are welcome. There's a charge of CHF 25 per pet, per night. Food and water bowls are available.
What are the check-in and check-out times at Arenas Resort Victoria-Lauberhorn?
You can check in from 3 PM - 10 PM. Check-out time is 10 AM. Late check-out is available for a charge of CHF 40 (subject to availability).
Is there an onsite casino at Arenas Resort Victoria-Lauberhorn?
No, this hotel doesn't have a casino, but Interlaken Casino (25-min drive) is nearby.
What is there to do at Arenas Resort Victoria-Lauberhorn and nearby?
Have fun with onsite winter activities like ice skating. Indulge in a treatment at the spa and soothe your senses in the spa tub. Arenas Resort Victoria-Lauberhorn also has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Arenas Resort Victoria-Lauberhorn?
Yes, there are 2 onsite restaurants. Nearby restaurants include Bären (4-min walk), Bergrestaurant Kleine Scheidegg (4.2 mi), and Berghaus Grindelwaldblick (4.6 mi).
What's the area around Arenas Resort Victoria-Lauberhorn like?
Arenas Resort Victoria-Lauberhorn is in the heart of Lauterbrunnen, a short 2-minute walk from Wengen Station. Travelers love the hotel's prime location.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Erwin, 2-night trip
Verified Hotels.com guest review

6/10 Good

Great location
Location was the best part for us! Breakfast was good, also. Furniture on balcony needs to be updated. Pool and jacuzzi were disappointing. Had a billing issue that was corrected at check out.
1-night trip
Verified Hotels.com guest review

6/10 Good

Not a great room to stay with family!!
Location was great but the room was suffocating also there was a male staff at reception who was super rude to us, though the lady receptionist was great help. Balcony floor was shaking and was felt very unsafe for kids and us, also the cheap plastic chairs on balcony was not even able to carry weight of a kid with its weak legs lol Overall they should improve the room quality.
vikalp, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best family places to stay at Wengen.
Great location. Breathtaking views from the room. Friendly staff. Will definitely stay again.
Aziz, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice stay
Very pleasant stay with an amazing view on the Jungfrau mountain. The personal is very kind and helpful. The wellness place is pleasant, especially the outdoor jacuzzi.
OLIVIER, 5-night trip
Verified Hotels.com guest review

8/10 Very good

jagtar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, clean room, and friendly staff
We stayed at Arenas Resort for 4 nights and it was a wonderful experience! The room was clean and the view from the balcony was beautiful. The location could not have been more convenient as it is across the street from the Wengen train station. All of the hotel staff were friendly and helpful. The dining room staff went the extra mile to make sure we are comfortable.
Ray, 4-night trip
Verified Hotels.com guest review

6/10 Good

Not the best stay.
We were put in a room on the first floor with a shared balcony with 12 other rooms, so we couldn't sleep with the door open during the heat wave we experienced. No air conditioning. When we asked for a better room, we were told they would move us to a better location tomorrow. Tomorrow never came. We spent three days there and would not stay again. Their pool closes at 8pm. We paid $330 a night for a hotel room that would be priced at $125 in the US.
Don, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nearly perfect.
We have been staying at this Hotel with Family and Friends sporadically for nearly 40 years. The position is perfect, and the Spa has been a very good addition. The older rooms have a wonderful view of Jungfrau, Ensuite showeroom rather dated with inadequate ventilation, condensation problems, meagre bathtowels. Otherwise very good..
REV JOHN T, 7-night trip
Verified Hotels.com guest review