See all properties

Hotel Metropolis

Photo gallery for Hotel Metropolis

Primary image
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Overview of Hotel Metropolis

Hotel Metropolis

4.0 star property
Escaldes-Engordany ski hotel with ski storage and restaurant

9.2/10 Superb

47 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • Ski facilities
Map
Avda. de les Escoles, 25, Escaldes-Engordany, 788
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Escaldes-Engordany
  • Caldea Spa - 2 min drive

Getting around

  • La Seu d'Urgell (LEU) - 42 min drive
  • Barcelona El Prat Airport (BCN) - 152 min drive
  • L'Hospitalet-pres-l'Andorre Station - 39 min drive
  • Porté-Puymorens Station - 42 min drive
  • Burton's Station - 44 min drive
Map

About this property

Hotel Metropolis

4-star hotel in the city center, refurbished in 2018
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Hotel Metropolis. With amenities like downhill skiing and ski storage, this hotel is a great place to hit the slopes. Treat yourself to a massage or other spa services. The onsite restaurant, Atlantida, features international cuisine. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Continental breakfast (surcharge), self parking (surcharge), and luggage storage
  • An elevator, concierge services, and multilingual staff
  • A 24-hour front desk, smoke-free premises, and tour/ticket assistance
  • Guest reviews speak well of the breakfast and convenient parking
Room features
All guestrooms at Hotel Metropolis boast thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 43-inch Smart TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

Catalan, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 24 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Downhill skiing
  • Skiing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Built in 1990
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • Catalan
  • English
  • French
  • Spanish

Ski

  • Downhill skiing
  • Ski storage

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Atlantida - This restaurant specializes in international cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Wired Internet access is available in guestrooms for EUR 10 per day (rates may vary)
  • Continental breakfast is offered for an extra charge of EUR 14 for adults and EUR 9 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Parking

  • Self parking costs EUR 24 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts major credit cards, debit cards and cash.

Also known as

Metropolis Escaldes-Engordany
Metropolis Hotel Escaldes-Engordany
Hotel Metropolis Escaldes-Engordany
Hotel Metropolis Hotel
Hotel Metropolis Escaldes-Engordany
Hotel Metropolis Hotel Escaldes-Engordany

Frequently asked questions

Does Hotel Metropolis offer free cancellation for a full refund?
Yes, Hotel Metropolis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Metropolis?
As of 19 Aug 2022, prices found for a 1-night stay for 2 adults at Hotel Metropolis on 28 Aug 2022 start from CA $122, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Metropolis?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Metropolis?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Metropolis?
Yes. Self parking costs EUR 24 per night.
What are the check-in and check-out times at Hotel Metropolis?
You can check in from 2 PM - anytime. Check-out time is noon.
What is there to do at Hotel Metropolis and nearby?
Have fun with onsite winter activities like downhill skiing.
Are there restaurants at or near Hotel Metropolis?
Yes, Atlantida offers international cuisine. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change). Nearby restaurants include And Burger Zero (5-min walk), Delicies Turques (5-min walk), and La Tagliatella (6-min walk).
What's the area around Hotel Metropolis like?
Hotel Metropolis is in the heart of Escaldes-Engordany, a short 5-minute walk from Caldea Spa and 19 minutes' walk from Pyrenees Andorra Shopping Centre.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

8.7/10

Staff & service

9.3/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Write a review

10/10 Exceptional

Wished we could have stayed longer
Great views of the river that gushes right below your rooms to the mountains. Great location. Nice sized room with a great bathroom. Great staff. Wished we could have stayed longer
Tej, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Perfect for what I needed
A good location, helpful staff at check-in, easy walk back down the river into Andorra La Vella, shops, bus station etc. Comfortable room and no complaints at all. Perfect for what I needed
Anthony, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay
Nice stay at this hotel for a real break. Facility was quiet, clean and functional. Beds were very comfortable.
laurent, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Aleix, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel was nice. Room decent. Bit on the small side but still well appointed
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Ebookers guest review

6/10 Good

The customer service is very bad in this hotel , the location is good and the place is fine , parking very expensive . Cost like 25 percent of the room . If I’m paying over 120 euro per night I would like to be treated in the right way , the lady in the front desk was rude and arrogant.
Zahi, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Lovely new property next to the shopping district and Caldea. Our room was small but large enough for the two of us with a wonderful shower. The only issue I had was with the front desk, and this was with Andorra in general as well, was that people could be more friendlier.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Good location, friendly and helpful staff, great clean and quiet and modern room
Travellers, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Very nice hotel, close to shops and restaurants but a bit of a walk/short drive to the main shopping/eating area - with the upside of being quiet. Very nice room, excellent shower and nice view
1-night romance trip
Verified Expedia guest review